Reception Academy offers a number of specialised, practical and unique courses, preparing you for careers in Hospitality and employment in worldwide Hotels. It is our goal to produce exceptional hospitality staff by focusing on the requirements of major Hotels. Read More »
The Hotel Receptionist Training including Opera PMS
You don't need an expensive Diploma in Hospitality Management to start working for Hotels such as Hilton, Park Plaza or Radisson. In fact, all you need is to complete this four week course to get a clear understanding of brand-standards, UK Hotel procedures, computer software used in Hotels and all other skills required to run any Hotel Reception, professionally. Read More »
Fidelio Opera PMS V.5 - London & Manchester
Most job applications require experience with Fidelio Opera PMS as it is used by majority of the Hotels. With access to an individual computer, you learn to implement all procedures on Opera PMS, enabling you to run the system efficiently. Whilst this course is ideal for applicants with previous reception experience looking to work Read More »
From entry level to supervisor to management we have created Hospitality Online Courses giving you training in different departments of our wonderful industry. Starting from as little as £7.00 these informative Online Modules can be taken from the comfort of your own home. Read More »
Hospitality Management Foundation & Leadership
Why wait to be trained by your employer in order to take your career to the next level. Our Hospitality Management Read More »
The Hotel Receptionist Course
A wise man once said "To achieve big things, you must first dream big dreams"
Reception Academy, provides an affordable, professional Hotel Receptionist Training to everyone who has always dreamed about working in Hotels as a Hotel Receptionist. The results of the employed graduates, who have completed The Receptionist Course, proved that you do not need to spend thousands of pounds on a degree in Hotel Management, nor years of experience to start working for a Hotel brand such as Hilton, Marriott or Radisson. In fact, all you need is a solid hands-on-training combined with the required knowledge and skills. The Receptionist Training offers you an understanding of the role of the Hotel Receptionist, teaches you what you need to do when working as a Hotel Receptionist, (including operating Fidelio Opera) guides you to find the dream job and above all gives you the confidence you need to start working in a new environment and a possibly a new country.
Why do The Receptionist Training at Reception Academy?
Reception Academy came about as a result of Hotels looking for fully skilled Hotel Receptionists to work in their Hotels and passionate individuals wanting a career in The Hospitality industry. The Hotel Receptionist Courses offered at Reception Academy enable those individuals without Hotel Receptionist experience to start working in Hotels throughout UK and be employed as Hotel Receptionists. As the leading training company for Hotel Receptionists we currently work closely with a number of well known Hotels. Our unique concept is to provide a platform, connecting fully trained students with hotels looking to recruit staff. Great effort has been taken to create a training programme based on the requirement of hotels when they look to hire a Hotel Receptionist. This course is both beneficial to students as well as hotels looking to employ them.
Upon completion of The Receptionist Courses the graduates will have the relevant skills, required knowledge, experience and confidence to work as a Hotel Receptionist in different hotels. We have a number of hotels which hire graduates from us upon completion, whilst we do not guarantee any one a job we will immensely increase their chances of finding employment in hotels as our programme is designed towards this result.
Fidelio Opera PMS V5 Full Service
The Receptionist Training includes relevant Front of House training on Fidelio Opera Property Management System. Fidelio Opera is a Property Management System, used by a majority of Hotels to run their reservations, reception, conference & events, accounts, etc. When talking to Hotels we were advised that if our graduates who had completed The Receptionist Courses are also taught Fidelio Opera their chances of finding employment in Hotels would be much higher. Due to this high demand we decided to introduce the latest version of Fidelio Opera as part of the Receptionist Training and we have seen the result already. Many of the graduates that have completed the Receptionist Courses including training on Fidelio Opera, have now found jobs in major Hotels in London.
The Hotel Receptionist Training
The Receptionist Training takes place at our Academy near Liverpool Street Station. We only allow a maximum number of 16 students per Receptionist Course which is why the course gets full quickly. During the Receptionist Training Course, each student gets dedicated lap top with Fidelio Opera programmed on it. The Receptionist Courses also include relevant training behind our replica reception desk. Throughout the Receptionist Course each student will carry out many check-ins & check-outs behind the desk using Fidelio Opera reservation system. The Receptionist Training also includes CV writing skills. During the Receptionist Course you are guided to create a new CV in a simple format which enables Hotels to clearly understand who you are and what your skills are. This is important as the HR Managers in Hotels are often too busy to sieve through unnecessary details on CVs. Throughout the Receptionist Course you are taught exactly how to highlight relevant information on your CVs. Another equally important aspect of The Receptionist Course is the Interview Skills section. During the Receptionist Training you are taught fundamental interviewing skills. From what to wear, to what to say and how to follow up an interview, The Receptionist Training Course covers it all. A Career Path Planning section during the Receptionist Course shows the students what their futures in Hospitality could potentially be like. This is an amazing opportunity to start a new career without spending a lot of money on a degree and spending years studying.
Who should do The Hotel Receptionist Course?
The Receptionist Courses are created for a number of different people:
- The Receptionist Courses are for those who are still struggling to pass the first hurdle to get invited for an interview
- The Receptionist Training Courses are for those who find themselves unhappy in the wrong job, day after day
- The Receptionist Courses are for those who only dream of working for a brand Hotel
- The Receptionist Training Courses are for those who have never worked in a Hotel Reception
- The Receptionist Courses are for those who are looking to refresh and update their existing Hotel Receptionist skills
- The Receptionist Training Courses are for those who are already working in other departments in Hotels but would like a new career
- The Receptionist Courses are for those who are new to UK and are not familiar with Hotel procedures and terminology
- The Receptionist Training Courses are for those who have worked in Hotels before in their countries but have no experience in UK
- The Receptionist Courses are for those who have only worked for very small hotels that do not use Fidelio Opera PMS
- The Receptionist Training Courses are for those who have done or are doing a Hotel Management Degree but need to get hands on practice
- The Receptionist Training Courses are for those who want to simply learn Fidelio Opera
- The Receptionist Courses are for those who are about to do a degree in Hotel Management and want to find out if this field is suitable for them in the long run
- The Receptionist Training Courses are for those that lack the confidence as they have never had a job in customer service
- The Receptionist Training Courses are for those who are bubbly and love dealing with people
- The Receptionist Training Courses are for those who are looking for a new career but do not have the budget for a degree
Reception Academy gives those individuals the opportunity to make their dreams come true.
You don’t have to be one of the many who let opportunities pass them by. With 2400 hotels in London alone, there are plenty of opportunities to find employment in this industry.
Make a choice today, only you decide where life takes you.
Payment Details for The Receptionist Course
Reception Academy runs The Hotel Receptionist Training Courses each month from our Academy in London E1 7NJ. You will usually have the choice of choosing between a morning Receptionist Training Course from 7.30-11.30, a mid morning Receptionist Training Course from 12.00-16.00 and the evening Receptionist Training Course from 7.30-11.30 from 16.30 – 20.30, unless a class is fully booked. In the event that you see The Receptionist Course is fully booked you can ask to be placed on a waiting list.
|Receptionist Training AM Course||7.30 to 11.30||Hotel Receptionist L1|
|Receptionist Training Mid Morning Course||12.00 to 16.00||Hotel Receptionist L1|
|Receptionist Training Evening Course||16.30 to 20.30||Hotel Receptionist L1|
If you are looking to book a course please visit the website, go to book your course and simply follow the instructions. The courses will take place each month and will start on the first Monday of each month.
Payment methods for the Receptionist Training Courses are as follows:
Full payments are usually at a lower discounted rate (please refer to book your course for full fees of the course)
If you are currently working and get paid at the end of the month, we can allow you to pay in three equal instalments however the rate for this method of payment is normally 10% higher
With daily courses over a 4 week period you can now start a new career and a new future for yourself.