Meet The Team

The only way to create great things every day is with great people who truly enjoy their job, so we make sure we only hire the best. Talent goes beyond a keen eye for detail or willingness to work hard. We live and breathe what we do, we are enthusiastic, caring and take great pride in providing our students with the best possible experience and after care program to ensure their success.

Meet the people that have helped thousands of individuals to start a career in the hospitality industry. We share our best and worst hotel experiences, tell you about our favorite places in London and describe the colour yellow to someone that can't see. Intrigued?

Martin Hartmann MIH

Martin Hartmann MIH

Founder

Martin founded Reception Academy in 2008 whilst working for Hilton as a Front Of House Manager.

Prior to this he worked for various chains such as Radisson, Marriott and Hilton as well as some smaller independent hotels.

Find out more about Martin

Daniel David MIH

Daniel David MIH

Managing Director

Daniel joined Reception Academy as a Trainer in September 2010.

He started his hotel career with Hilton as a Luggage Porter and steadily climbed the ranks of the industry to Receptionist, Reception Supervisor, Guest Relation Manager and for a brief period Acting Reception Manager before joining Reception Academy.

Find out more about Daniel

Pierre-Cedric Runacher

Pierre-Cedric Runacher

Senior Trainer

Pierre joined the trainer team in October 2011.

He has worked in the Hospitality Industry since he was 18 years old and worked for hotels in Paris and London. In the UK he worked for Corus Hotels and most recently Hilton Worldwide.

Find out more about Pierre

Ramin Semsarilar

Ramin Semsarilar

Trainer

Ramin joined the Reception Academy Trainer team in September 2014.

He started his hospitality career working as a busking boy in Harvester restaurants and after taking a course at Reception Academy went on to work at Hyatt Regency London the Churchill in the Executive Lounge Reception as part of the Guest Relations Team.

Find out more about Ramin

Valeria Ragonese

Valeria Ragonese

Sales & Marketing Assistant

Valeria is our newest team member and joined Reception Academy in April 2017. Valeria completed our four week hotel receptionist course and shortly after successfully applied for a position within our organisation.

Find out more about Valeria

Gizmo

Gizmo

Director of Cute Affairs

Gizmo is our cute little Boston Terrier. His skills-set is mainly based around eating, sleeping and looking extremely cute (big eyes like "Cat in Boots" sort of style). He does love signing Birthday cards with his little paw.

This could be You

This could be You

New Talent

We are always interested in new Talent and would love to hear from you, should you feel you have skills that can contribute to Reception Academy's continued success.

Do feel free to send your application directly to: daniel@receptionacademy.com