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Franchise & Licensee Opportunities

Are you dreaming of running your own successful business? If so, running a Reception Academy might be just the thing for you.

About Reception Academy

Founded in 2008, Reception Academy is a highly successful and well-established company that specialises in hospitality training and recruitment.

With more than 800 active partner companies, we are the leader when it comes to providing companies with fully trained receptionists.

What’s more, we offer career development courses to those who are already in the industry and are looking to grow and further develop their skills. Our Supervision and Leadership is the ideal "career progression" course.

Our other courses range from Customer Service to English Hospitality Language Courses. As well as classroom-based courses, we offer online- and home study course.

We recently added a Corporate Receptionist course including Visitor Management Software training as well as a Medical Receptionist course including a Clinic Management System training to our offering.

Click here to see a full list of our current course offering.

In addition to offering courses to the wider public, we also cater to corporate clients wishing to receive specialised hospitality training for their teams. This can range from off-the-shelf courses to bespoke training especially developed for a client. We have designed and delivered training to Barratt Residential Asset Management, Amey, BMW, Jurys Inn and Foot Anstey – to name just a few.

Quality Assured Products

Our courses are officially endorsed by the highly regarded Institute of Hospitality, an authoritative international body in the field of accreditation for programmes of professional study in hospitality, leisure and tourism as well as endorsement of hospitality training. This makes us the perfect choice for aspiring professionals.

Reception Academy courses are endorsed for their quality, innovation and industry-specific modules, tailored to the needs of leading hotels around the world.


The hospitality industry is one of the fastest-growing industries in the world and such fast growth can only be sustained by having access to well-trained and passionate team members. That is where Reception Academy comes in. We have, in co-operation with leading hotels and corporations, developed industry-specific courses that ultimately aim to provide passionate individuals with specific hands-on training to secure employment.

In fact, with our training and support, we are proud to say that 95% of our graduates find work.

The Business Model

As this is the secret to our success, we are only able to share these details once a Non-Disclosure Agreement has been signed. So please get in touch and we are happy to get the ball rolling.

Licence Opportunities

We offer various options - from fully branded, to non-branded and program-based licences. If you are interested in becoming a Reception Academy licenced partner, read on to see which of the below may be of most interest to you.

Fully Branded Reception Academy

This option is ideal for anyone wishing to start a complete training academy from scratch. You will have access to our full range of courses and can take advantage of our wide net of hotel partners. Your academy and courses will be featured on our well-established website and will be included in advertising and promotional material. You can opt to setup your academy based on our requirements or alternatively buy the full package from us.

You can suggest a location and our team of experts will determine the feasibility to ensure the best ROI for you before proceeding to the next step.

Fees for this option vary and a bespoke offer will be made upon your initial submission of interest.

Buy a course to incorporate into your own offering

This option is ideal if you already have an established training organisation, school or university but are looking to grow your offering and course portfolio.

Simply select the course you are interested in and we will provide the relevant course material and training.

You can opt for Reception Academy branded or non-branded certificates.

Fees for this option vary and a bespoke offer will be made upon your initial submission of interest.

Interested? Arrange a Meeting

We understand that a website may not give you all the answers you are looking for so why not arrange a meeting with us? We are more than happy to talk you through your options and answer any questions you may have.

So, if you think Reception Academy may be the right thing for you, do let us know.

We look forward to making you a successful business partner.