Getting an outside perspective
Running a business ourselves, we understand that it is not always easy to accept the views of an impartial pair of eyes and potentially being criticised in what essentially may be your lifes' work. Yet we understand how valuable this "outsider" perspective can be. Managers are often so involved in the daily running of our businesses that it can be hard for them to see or action the things others might notice straight away. Inviting us in as your impartial consultancy shows real strength and is the first step in improving your business.
Our ethos is not to barge in and change everything you believe in but we will be brutally honest and open about the things you can and should improve on. Things that will make you, your teams and your business better, more competitive, more efficient and more profitable. After all, that is what you hire us for.
We will find ways to incorporate your core values and make sure your procedures, policies and actions reflect those values at every opportune moment - making you a more coherent, stronger and future proof organisation.
Identifying where your team and business could do better
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You decide if you want us to just look at a single area within your company or take a holistic approach that encompasses multiple parts of your business and operation. Once the defining area has been agreed on we carefully analyse your business and create a comprehensive report that highlights where things could be improved.
The review will include the public views and opinions people may have of your organisation, interviews with team members, operative observations during business hours, procedures, policies and anything else that may aid us in forming a complete picture. Whilst doing so we will be discrete and respectful of you, your teams and your clients. We understand that alienating staff and bewildering clients will never help in getting the most out of this process so we make it our priority to include team members and seemingly fit in as part of your business whilst we are on-site.
Needless to say, we will treat all information and findings with the utmost confidentiality.
Reviewing standards and bringing them in line with modern day requirements
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Business is constantly evolving and so should your standards. Being a consistent and highly recognisable brand can add 30% more profit to your bottom line. Your standards are crucial in making you that trusted and recognisable brand that clients and customers want to come back to over and over again.
Let us review your existing standards, compare them to competitors and highly successful brands you admire. We then take your core values and create tailored standards and operating procedures that will depict you the way you want to be perceived.
In addition, these newly compiled and improved standards will enable you to continue to assess your business and train your team members - giving you the consistency that customers expect.
Large organisations are successful because they have this down to the smallest detail. We know because we worked for multi national, award winning companies for decades. Let us share our insight knowledge and expertise. Let us help you to become just as good if not better.
Making you more competitive
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Like it or not, your business is constantly competing. Knowing your competitors is essential if you want to run a successful business that stays ahead of the game.
If your competition is worrying you or in fact is taking some of your business away from you let us check them out and tell you how to take back control.
Get in touch
Get in touch with us for a no obligation meeting. This gives both of us the opportunity to ascertain if we are a good fit for each other.
