Guoman Hotels Global Hotel Company

glh. is London's largest owner-operator hotel company in London with over 4,000 hotel rooms.

The aim of glh. is to put an entrepreneurial edge back into the individual hotels and give owners and developers a ‘New Deal'.

Our global owner-operator strategy focuses on the 100 global cities with a 10 year ambition to become the world's best managed hospitality company, delivering the best guest centred experience in the industry.

In addition to developing a new operating model we will be announcing the launch of three new hotel brands over the period of 12 months, the first of which will be a luxury brand in October 2013.

glh. has carried out extensive market research into what affects decision-making for owners and guests which underpins our new approach. The new business model will provide an alternative to the current hotel industry business model by giving autonomy to our individual hotels:

A new deal for property owners and developers: glh. is offering more flexible terms and conditions to property owners and developers which challenge the status quo and readdress the risk/reward balance within the industry. An entrepreneurial approach to general management: While the industry rushes to take even more decision making out of the hotels, glh.. is moving to put even more back in – giving autonomy to our individual hotels and unlocking the great potential of our General Management team. Increasing need to respond to the data driven incursions of the online players: glh. will set out to transform the industry model by using big data to differentiate the guest experience.


Our Philosophy

Guoman Hotels is an exclusive collection of deluxe London hotels. We have five stunning locations and at each of them we have worked with the history of the building and the location to create a unique experience. Our aim is to be an international deluxe brand, driven by the highest standards of quality and service. To achieve this, we need to be passionate, to believe in our vision and to be excited about the journey we’ve started and we need our team members to feel the same.

There are some core values that are central to our business and our culture:

We believe in putting our guests at the heart of our business We believe in achieving results through innovation and entrepreneurial flair We believe in working together as one team and we believe in inspiring others with our passion for excellence Do you share our values? If you do all kinds of possibilities lie ahead. You may be looking to make a career in hospitality. You might want to gain experience in a new area or department. Or maybe you see yourself as one of our future managers. Whatever you want from your career with Guoman, we’ll do all we can to make it possible.

Guoman is a growing brand and our culture reflects this: a vibrant blend of trust, respect, teamwork commitment – and fun.

Staff Benefits

The real assets of Guoman hotels in London

In recent years we have invested heavily in our London hotels and the most important resource of all is our people. Our employees make a huge contribution to our success and we think it’s only right to recognise this.

Therefore you are entitled to a range of benefits and special offers whilst working for Guoman Hotels:

  • Reduced room rates for employees as well as for family and friends at more than 30 hotels 50% discount on food & beverage and 25% discount
  • on meetings and events booked at our hotels Fully subsidised meals on duty for hotel-based positions
  • Initial 20 days holiday per year, rising to 25 days after five years of service (25 days as standard
  • for all management employees) Attractive stakeholder pension scheme and life assurance Fabulous discount scheme
  • High quality training to help develop your career Specialist Academy training schemes for chefs, front office, coffee shop and bar staff
  • Leadership programmes for management trainees and heads of department Senior Management
  • Development, in conjunction with UK top business schools Recognition and reward schemes


Number of rooms:4,000

Number of employees:many hundreds in London alone