Accor Hotels Worldwide

Accor is the world’s number-one and Europe’s leading hotel operator. It has 450,000 rooms in more than 3,500 hotels in 92 countries. Its extensive brand portfolio – encompassing Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, Adagio Access, ibis budget and hotelF1 – provides a comprehensive range of options across the luxury to economy spectrum. The Group is harnessing the savoir-faire and expertise it has built over the past 45 years, with the more than 160,000 people working for Accor brands throughout the world, to serve its customers and partners.


Our Philosophy

Accor’s brands enter a new era of conquest Accor is the only hotel group active in every market segment from luxury to economy today. Its ample product range puts it in a position to deliver the ample choice that customers expect. Much of the Group’s strategy is geared towards strengthening and modernizing its brands, both to compel and attract more franchisees, and to serve investor-owners who want multi-brand and multi-segment choice.

Every Group brand treats customers to a distinctive hospitality experience:

Sofitel has completed its successful upscale shift into the luxury segment over the past few years, and is pushing ahead with its efforts to expand its network on the five continents with its hallmark blend of French class, savoir-faire and style; - MGallery is a collection of upscale hotels brimming with remarkable character and identities that put them in a class of their own; - Pullman is an upmarket hotel brand catering to cosmopolitan world travelers, and is developing principally in Asia and especially in China; - Novotel is the pacesetter in the midscale hotel segment and a family hotel expert with its Family&Novotel deals; - Mercure is the world’s third-largest midscale hotel chain* and Europe’s leading operator (it runs 500 hotels). This brand has stepped up its comprehensive overhaul and almost 50% of the rooms in this network have been revamped or already encapsulate the brand’s new direction.

Evolving consumption patterns and the fact that a number of conventions have come under challenge have prompted Accor to review its economy segment choice. It is now broaching this segment from two angles: honing its new brand architecture and upgrading its products and services. The Group has been organizing its brands into a more consistent, clearer and more appealing range since September 2011. It is doing so by centering on and building on ibis, a powerful brand that people recognize worldwide. As a result, all seasons has become ibis Styles, and Etap Hotel has become ibis budget. The new ibis family counted 1,670 hotels at end the end of June 2012. Today, ibis and ibis budget also feature completely redesigned public areas that create an unprecedented hospitality experience around comfort and innovation. Ultimate comfort is especially important: the ibis family entirely redesigned its bedding in 2012 and now treats its guests to an unrivalled “happy-sleep” experience in a high-tech bed engineered by experts in the Group.

Staff Benefits

To meet the expectations of our employees all over the world, Accor has defined a worldwide compensation policy which is adapted according to the specifics of each country.

An attractive employer…

Accor is conscious of the value of our employees, and does their upmost to provide an attractive compensation package, recognising skills and performance while respecting principles of equity and non discrimination. To ensure the competitiveness of these compensation packages, surveys are carried out regularly on local job markets by specialised companies.

A personalised and motivating compensation packages for managers

Starting with first level of management, the compensation package includes a variable incentive which is linked to their performance. This bonus depends on the achievement of personal and collective objectives and their contribution to the success of the Group. Individualised pay rises reward skills and experience.

… associating employees with the Group’s success…

Each employee participates in the creation of value through specific actions adapted to each country, associating teams with the Group’s development.


Number of rooms:3,942 hotels / 524,955 rooms

Number of employees:160,000+