Opera PMS Hotel Software 5 Day Course

Opera PMS Hotel Software 5 Day Course

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Opera PMS Hotel Software

Learn Opera PMS like a professional and get a career head-start from as little as £25.58 a month. Easy Repayment Plan available for this course. Apply Now.

This course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world.

Our one-week Opera PMS Hotel Software Course is ideal for all those who want to gain essential, hands-on skills on the most popular hotel software that is used in over 70% of hotels worldwide.

This high quality, fun and interactive course is to over 95% practical and hands-on where each student is given dedicated access to a laptop throughout the course. Sessions can be completed over the duration of one week or two weekends so it can fit around busy schedules or short trips.

Whilst this course was designed for individuals with no previous hotel software experience, it is also particularly well suited to:

  • Anyone interested in the hospitality industry with limited time for studying
  • Hospitality Graduates seeking to compliment their degree and increase employability
  • Hotel Receptionists or Hotel Reservations Agents who are wishing to learn Opera PMS to facilitate a career move
  • Price conscious individuals looking to gain a recognised qualification
  • You want to either learn about Opera PMS or refine existing skills

The course itself is structured around the Opera Property Management System (Opera PMS V5 formerly known as Fidelio). Opera PMS V5 is the most efficient and popular hotel system currently available and it is used extensively throughout hotels in the UK, Europe and beyond.

Please note: if you have never worked in a hotel before and are looking to start to a new Hotel Career, you may benefit more from one of our entry level courses such as Hotel Receptionist & Opera PMS or Hotel Reservations Agent & Opera PMS.

Our courses are the perfect stepping stone to a successful career in hospitality. Whether you are starting from scratch, enhancing your skills or seeking a recognised qualification, our interactive and hands-on courses are designed to be both fun and educational. Students will be given a laptop for use during the course and will work under the guidance and supervision of a qualified Hotel Front Office Software Trainer.

Reception Academy is accredited by the British Accreditation Council (BAC) and we work in affiliation with over 800 hotels; our certificates are recognised by over 1,400 hotels. We are committed to providing our students with high quality training that is not only fun but also educational.

This 20 hour course can be completed over the duration of one-week or two weekends depending on your preference. Sessions are taught over a period of four / five hours and include Reception Academy stationery, a certificate of completion and Complimentary tea and coffee.

Course material covered:

✅ Understanding the role of a Hotel Receptionist

✅ Checking Availability & Quoting Rates

✅ Analysing Occupancy via the Rate Grid

✅ Reservation Procedures

✅ Booking via Telephone and Face to Face

✅ Updating Special Requests and Preferences

✅ Room Allocations

✅ Check-In Procedures

✅ Billing & Payments

✅ Check-Out Procedures

✅ Traces

✅ Routings

✅ Adjustments

✅ Rebates

✅ Use of Hotel Terminology


There is no examination for this course. A certificate is provided on completion as long as you attended 80% of the course.

Why is this course not available as an online course?

Learning a new skill is not always simple and you need support and practice if you want to be able to successfully learn a complex hotel software from scratch. Yes, you can learn certain theoretical aspects by looking at print screens of a system online but let's be honest it is rarely fun or effective and it certainly will not give you the hands-on Opera PMS experience you need if you are serious about your career development.

Maybe the following example will make it clearer why taking an online course will not prepare you for a job in the hotel industry:

Ask yourself "Can you really learn to drive a car by completing a simple online course?" Most certainly not! You have to physically sit in the car, feel what it is like to steer and drive on the roads and learn what challenges you may face; the instructor safely by your side to give you a helping hand and guidance when needed. The same can be said about wanting to learn the Opera PMS Hotel Software. It simply is not something you can learn by watching a short video.

Remember, once employed by a hotel you will be working with a very expensive hotel software and real paying guests. No hotel will allow you to do so just because you completed a simple online course. Practicing on real paying guests, without having received the right professional training beforehand, can damage a hotels' reputation and your confidence. At Reception Academy we will help you build both, strong practical experience and confidence.

Our Opera PMS Hotel Software classroom course is not only approved by some of the biggest hotel names in the world but also endorsed by the reputable and well trusted Institute of Hospitality.

We operate on a "not for profit" basis and we are greatly supported by our partner hotels, allowing us to keep the course fees as low as possible and enabling you to take this essential software courses at a price that most training companies charge for a half day course. Remember, valuable classroom training provided by caring trainers, using a sophisticated hotel operating software can never be replaced by generic online training that is essentially delivered by a machine and does not include hands-on experience on Opera PMS.

The Cost of this course:


  • £349: Weekday course, this amount must be paid in full upfront
  • £399: Weekend course, this amount must be paid in full upfront

Included in the price:

✅ Reception Academy stationary to utilise during the course.

✅ Certification of completion

✅ Full access to our hotel connections and network of over 1400 employers

✅ Life-time career support

✅ Complimentary tea and coffee

Course timings:

Weekday Course London:

  • Monday-Friday, 07:30-11:30 or 12:00-16:00 or 16:30-20:30

More Information

To learn more about studying at Reception Academy and how we can help you to get a head-start in hospitality, view our Student and Hotel videos or contact us if you have any further queries.

Why not come and visit us in person at Reception Academy? We would be delighted to show you around and answer any further questions you may have. Just let us know when you would like to visit and we can arrange a date and time that suits you best.

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Reception Academy London

Reception Academy
Coppergate House
16 Brune Street
London E1 7NJ Nearest Station: Liverpool Street Station

Blog Posts


  • I highly recommend the opera course at reception academy, it is a great course. Daniel is a great trainer and the whole team is very helpful and professional, thank you for the experience. Daniel Abioye

    Great Opera PMS Course Written 12th Apr 2019
  • I attended this course last week and our trainer Daniel was very patient and professional. He has guided us through not only the opera system usage but also lots of other related issues we might encounter as a receptionist in the future. Recammend it to those who wish to apply for a receptionist job or are already working but might change to a property that use the opera system.

    Really really practical and useful Written 6th Apr 2019
  • Reception Academy is amazing. I was working as Night Auditor in a 3 star hotel and I felt kind of stuck because we didn't use Opera and every other bigger hotel asked for knowledge of Opera. Just a couple of days after completing the 1 week Opera course I got accepted into a 4 star hotel, in which they requested Opera knowledge. Now I have the chance to grow in a new company. Thank you so much!

    Reception Academy October Graduate - Reception Academy is Amazing! Written 26th Oct 2015
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