Start your new Corporate Receptionist Career from as little as £41.25 a month. Easy Repayment Plan available for this course. Apply Now.
This popular classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Corporate Reception industry. Our training ensures you have all the essential skills needed to be an exceptional Corporate Receptionist, ultimately leading to employment.
This course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world. Learners who successfully complete this course, will receive 13 CPD points.
Our two week, 4 hours a day, course covers standard Corporate Reception procedures, extensive use of BluePoint Visitor Management System, Brand-standards of leading companies and is followed by hands-on practical sessions behind a reception desk in a state of the art training room where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced and caring trainers.
At the Academy, it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future career. This classroom course is tailored to meet the requirements of individuals with no previous Corporate Receptionist experience. Consequently, anyone from any background, nationality or age is welcome to join the course and start a new career in this wonderful and rewarding industry.
Upon completion of the course, a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partner companies are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.
This unique and interactive Corporate Reception & BluePoint Visitor Management Software classroom course comprises of 40 hours of training.
Course Material covered:Read more
UK Leading company receptionist procedures and brand standards:
- Welcoming visitors and making an excellent first impression
- Delivering outstanding customer service and building rapport
- Confident body language, professional tone and language
- Personal presentation, dress code and corporate etiquette
- Greeting and assisting members in a professional manner
- Registering clients and visitors and assisting with processing check in and check outs
- Responding to telephone, email and face to face queries
- General Administration duties
- Supporting the switchboard
- Assisting with onsite events
- Booking couriers and processing mail
- Developing an eye for detail
- Show rounds and lead handling
- Security walk around
- Incident reporting
- Logging and reporting of health and safety issues
- Site Operating Manual handling
- Reporting of maintenance issues
- Local area knowledge
- Email handling and follow up
- Handling of post including use of franking machine DM60
- Use of daily management log
BluePoint Visitor Management Software:
You will get extensive Visitor Management Software practice on:
- BluePoint VMS
- Booking Appointments
- Producing Visitor Badges
- Producing temporary access passes
- Replacing lost or stolen access passes
- Registering new employee access passes
- Booking and Management of internal meeting rooms
This course includes comprehensive, hands-on sessions on touch typing to ensure all graduates are able to type at adequate speed without the need to look at the keyboard.
Client and Visitor interaction:
- Client interaction, using our fully functional Reception desk
- Becoming familiar with corporate terminology
- Handling irate clients
- CV writing skills; guidance on creating the correct CV
- Interview techniques; guidance on how to perform in an interview
- Career path planning for a clear understanding of your future
The examination for this course consists of two multiple choice questionnaires and one short exercise sheet. There is no pass mark for this course which means you cannot fail. During the course you will take two short mock exams, preparing you for the final exam. The mock exams do not count towards your final score. They are purely to test your knowledge before you take the final exam at the end of the course.
Why is this course not available as an online course?Read more
Learning a new skill is not always simple and you need support and practice if you want to be able to successfully start a new career from scratch. Yes, you can learn certain theoretical aspects of a new job online but let's be honest it is rarely fun or effective and it certainly will not give you the hands-on experience you need if you are serious about your career ambitions.
Maybe the following example will make it clearer why taking an online course will not prepare you for a job in the corporate industry:
Ask yourself "Can you really learn to drive a car by completing a simple online course?" Most certainly not! You have to physically sit in the car, feel what it is like to steer and drive on the roads and learn what challenges you may face; the instructor safely by your side to give you a helping hand and guidance when needed. The same can be said about wanting to learn and become a Corporate Receptionist. It may look simple but it requires skill and training to make it look effortless.
Remember, once employed by a company you will be working with a very expensive software and real clients and visitors. No company will allow you to do so just because you completed a simple online course. Practicing on real visitor, without having received the right professional training beforehand, can damage a companies' reputation and your confidence. At Reception Academy we will help you build both, strong practical experience and confidence which will not only get you the job but help you to build the career you are aspiring to.
- £799 – This rate is the discounted rate which must be paid in full at the point of booking
- £899 – This rate may be paid in three instalments of £299.67
Included in the price:
- Reception Academy stationary to utilise during the course.
- Certification of completion
- Graduation ceremony in a 4/5 star London Hotel
- Student profile, including a professional profile picture and CV accessible to all our partner companies
- Active support in finding you employment upon course completion
- Life-time career support
- Complimentary tea and coffee
Course times available:Read more
- Monday – Friday 07:30 – 11:30 or 12:00 – 16:00 or 16:30 – 20:30 – 2 weeks
Please note that we require you to wear a conservative style suit on three occasions.
On the first day and all other “non-suit days” please feel free to wear anything you feel comfortable in. Your trainer will provide you with “suit day” dates in one of your first lessons
Participants should ideally have an Upper Intermediate Level of the English language. You do not have to be a native speaker. To test your English and determine your level of English, click here.
More InformationRead more
Why not come and visit us in person at Reception Academy? We would be delighted to show you around and answer any further questions you may have. Just let us know when you would like to visit and we can arrange a date and time that suits you best.
You may also be interested inRead more
Other pages you may find usefulRead more
- Find Accommodation in London
- Apply for a Visa if you are none EU citizen (EU citizens DO NOT need a Visa to live and work in the UK)
- Explore our Financing Options
- Find What is a Visitor Management System?
- Read Interview with Oana, former student and now Corporate Receptionist
Reception Academy LondonReception Academy,
16 Brune Street, London, E1 7NJ Nearest Station: Liverpool Street Station
I was very impressed with the Corporate Receptionist course. Daniel was an excellent teacher and I found the classroom sessions to be a lot of fun whilst very productive at the same time. Since having completed the course in January, I have now managed to secure my first job as a corporate receptionist with Portico who are affiliated with Reception Academy. Without the course this would not have been possible. Many thanks to Daniel and Reception Academy for all your help.xWritten
I'm very greatful that I took part of one the Reception Academy course. They give you such a great support for your future carrer and they give you a right skills to be recognized in this big and compatitive industry. I did a course in "Corporate Receptionist and VMS". I'm now working in corporate industry and I'm so happy. Thank you so much to Reception Academy and to Ramin, my teacher. I highly raccomande if you want to take part of this interesting industry. They are looking after you so well. THANK YOU AGAINWritten
I am very grateful to Reception Academy for playing a decisive role in my transition into corporate hospitality. If it was not for their excellent training, I might not have been able to change careers. I joined Reception Academy’s Corporate Receptionist & Visitor Management Software 2 Week Course in May 2018 and it exceeded expectations. I was soon impressed by the proficiency and professionalism of our trainers Ramin, Martin and Daniel, who went the extra mile to support me and my course-mates. Not only did they provide us with a fantastic range of resources, but lessons were also relevant, interactive and carefully planned. The course is really good value for money. What impressed me the most about the training was the emphasis in striving for both excellence and integrity. Ramin, Martin and Daniel are really inspiring as they do believe in offering a consistent 5-star service to every client. They are very passionate about self-development and becoming the best version of yourself. In other words, they teach what they preach with the example. Two weeks after completing the course, I have already been offered a job in a beautiful building close to Picadilly Circus.Written
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