Corporate Receptionist & Visitor Management Software 2 Week Course

Corporate Receptionist & Visitor Management Software 2 Week Course

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Corporate Receptionist & Visitor Management Software

Start your new Corporate Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Apply Now.

This popular classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Corporate Reception industry. Our training ensures you have all the essential skills needed to be an exceptional Corporate Receptionist, ultimately leading to be employed in one of our Corporate Reception partner companies.

Our two week, 4 hours a day, course covers standard Corporate Reception procedures, extensive use of a Visitor Management Software, Brand-standards of leading companies and is followed by hands-on practical sessions behind a reception desk in a state of the art training room where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced and caring trainers.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future career. This classroom course is tailored to meet the requirements of individuals with no previous Corporate Receptionist experience. Consequently, anyone from any background, nationality or age is welcome to join the course and start a new career in this wonderful and rewarding industry.

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partner companies are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

This unique and interactive Corporate Reception & Visitor Management Software classroom course comprises of 40 hours of training.

Course Material covered:

UK Leading company receptionist procedures and brand standards:

✅ Welcoming visitors and making an excellent first impression

✅ Delivering outstanding customer service and building rapport

✅ Confident body language, professional tone and language

✅ Personal presentation, dress code and corporate etiquette

✅ Greeting and assisting members in a professional manner

✅ Registering clients and visitors and assisting with processing check in and check outs

✅ Responding to telephone, email and face to face queries

✅ General Administration duties

✅ Supporting the switchboard and conference teams

✅ Assisting with both onsite and offsite events

✅ Booking couriers and processing mail

✅ Developing an eye for detail

✅ Show rounds and lead handling

✅ Security walk around

✅ Incident reporting

✅ Logging and reporting of health and safety issues

✅ Site Operating Manual handling

✅ Reporting of maintenance issues

✅ Local area knowledge

✅ Meeting room and pantry management

✅ Use of Outlook calendar

✅ Email handling and follow up

✅ Use of daily management log

Visitor Management Software:

This course is to over 85% hands-on system training and you will get extensive Visitor Management Software practice on:

✅ Booking Appointments

✅ Producing Visitor Badges

✅ Producing temporary access passes

✅ Replacing lost or stolen access passes

✅ Registering new employee access passes

✅ Booking and Management of internal meeting rooms

Client and Visitor interaction:

✅ Client interaction, using our fully functional Reception desk

✅ Becoming familiar with corporate terminology

✅ Handling irate clients

Employment Assistance:

✅ CV writing skills; guidance on creating the correct CV

✅ Interview techniques; guidance on how to perform well in an interview

Why is this course not available as an online course?

Learning a new skill is not always simple and you need support and practice if you want to be able to successfully start a new career from scratch. Yes, you can learn certain theoretical aspects of a new job online but let's be honest it is rarely fun or effective and it certainly will not give you the hands-on experience you need if you are serious about your career ambitions.

Maybe the following example will make it clearer why taking an online course will not prepare you for a job in the hotel industry:

Ask yourself "Can you really learn to drive a car by completing a simple online course?" Most certainly not! You have to physically sit in the car, feel what it is like to steer and drive on the roads and learn what challenges you may face; the instructor safely by your side to give you a helping hand and guidance when needed. The same can be said about wanting to learn and become a Corporate Receptionist. It may look simple but it requires skill and training to make it look effortless.

Remember, once employed by a company you will be working with a very expensive software and real clients and visitors. No company will allow you to do so just because you completed a simple online course. Practicing on real visitor, without having received the right professional training beforehand, can damage a companies' reputation and your confidence. At Reception Academy we will help you build both, strong practical experience and confidence which will not only get you the job but help you to build the career you are aspiring to.


Weekday Course:

  • £799 – This rate is the discounted rate which must be paid in full at the point of booking
  • £899 – This rate may be paid in three instalments of £299.67

Included in the price:

✅ Reception Academy stationary to utilise during the course.

✅ Certification of completion

✅ Graduation ceremony in a 4*/5* star London Hotel

✅ Student profile, including a professional profile picture and CV accessible to all our partner companies

✅ Active support in finding you employment upon course completion

✅ Life-time career support

✅ Complimentary tea and coffee

Course times available:

Weekday Course:

  • Monday – Friday 07:30 – 11:30 or 12:00 – 16:00 or 16:30 – 20:30 – 4 weeks


Dress Code;

Please note that we require you to wear a conservative style suit on three (3) occasions, the photo, practical exam and graduation days.

On the first day and all other “non suit days” please feel free to wear anything you feel comfortable in. Your trainer will provide you with “suit day” dates in one of your first lessons

Language Skills;

Participants should ideally have an Upper Intermediate Level of the English language. You do not have to be a native speaker. To test your English and determine your level of English, click here.

More Information

To learn more about studying at Reception Academy and how we can help you to get a head-start, view our Student and Hotel videos or contact us if you have any further queries.

Why not come and visit us in person at Reception Academy? We would be delighted to show you around and answer any further questions you may have. Just let us know when you would like to visit and we can arrange a date and time that suits you best.

Not sure what the difference is between Hotel Receptionist and Corporate Receptionist? Click here and find out!

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Reception Academy London

Coppergate House
16 Brune Street
London E1 7NJ Nearest Station: Liverpool Street Station


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