I am working now in a 5* hotelWritten by Iulia Potinga on 24th Mar 2017
Thank you very much. I am working now in a 5* hotel and I really enjoy this job. Thank you for the patience and the funny classes with Mrs. David Daniel. See you soon.
Thank you very much. I am working now in a 5* hotel and I really enjoy this job. Thank you for the patience and the funny classes with Mrs. David Daniel. See you soon.
Dear future students! Tomorrow is our final exam. Before I would like to say Thank You for Reception Academy and Mr Ramin Semsar. I loved every minute on this 9 Saturdays. I will miss the course, the lot of intresting and funny stories and also our group. I can offer for everyone this course, who would like a help for a better and nicer future. Thank you once again, and I hope YOU will be the next student
I've attended Hospitality English Language 2 weeks ago and I find it really helpful. Ramin, our teacher, is very patient, kind and careful. Also the simulation helped me to be more confident with some little situations that can make the different between be a normal and an exceptional receptionist and was what I expected from the course. All the environment is serious and competent. Really Fantastic experience! Thank you Ramin, thank you Reception Academy!
I am really happy to do this course. One of the best experiences of my life. I really enjoyed and learnt at the same time with my colleagues and with my amazing teacher Pierre. Also I got a job only a week after finish it. I recommend it to everyone!!
Dear Ramin I would like to thank you for your amazing lessons. I’ve never learned so much on a course and had so much fun – and I say that for everyone on the course. For sure i can say that it was the best decision to do the english course with you in london. Many Thanks to all of you Reception Academy!
Thank you very much Reception Academy for great and professional Reservation Agent's and Receptionist's courses which I have recently completed. Both courses were very useful, covered all major topics and included a lot of practical tasks necessary to know and feel confident when starting a new career. Very well prepared material, friendly atmosphere , professional and helpful teachers, also support throughout all studies. My teacher was Pierre, who did a fantastic job and training. Highly recommended both Receptionist's and Reservation Agent's courses to everybody who plans to start a career in the hotels industry!
Thank you Reception Academy,great experience and lovely people there.Thank you very much Daniel for these 4 weeks training us.I am very happy and I will do another course if I need to in the future again.If someone want to be Professional I strongly recommend Reception Academy:)
Thank you very much Reception Academy!! A special thank to Daniel. Wonderful experience with amazing people. Studying at Reception Academy was one of the best choices that I have ever made. I would highly recommend it to all those people who wants to start a career in the Hospitality Industry. There is no better place :-)
An amazing experience. I have learnt a lot of things. Thank you very much to our trainer Daniel and to all the staff,really good people with a very high knowledge of the industry.
I have literally loved this course. I spent such lovely time in the class with my classmates and our teacher, Ramin. He is an excellent trainer who loves his job so much and because of this you can learn a lot from him. I wish all of my teacher had been like him. We have learnt, having fun at the same time. I really recommend reception academy.
A big round of applause to all this people that had the idea to make such a successful course. I didn't expect that much but I received a lot. Thank you Ramin for your wisdom, patient and encouragement. You are a real example and I would like, one day maybe, to became a good teacher as you are. Thank you again! Maybe I'm not good but from now on for sure I am FANTASTIC!! A new future is coming up!! Good luck to all my friends from the course! Love you all
I attended the Hotel Receptionist & Opera course last December and I am very happy about it. I want to thank Pierre for his suggestions and support during and after the course. I definitely would recommend to join Reception Academy to anyone! :-)
I just love Reception Academy, is incredible how much i've learned in 4 weeks , our trainer, Ramin is so profesional, explains everything so good, makes us laughing every day so is a pleasure to come to classes. I truly recomended to everyone who want s to improve , this is the best choice, i will allways remeber : " if you can't be GOOD , be FANTASTIC " A big THANK YOU to Ramin, and all the crew, you are FANTASTIC as well .
Love it , it feels like I was at 5 star hotel. I love the way of teaching very helpful and clear. Thank you Mr Semsarilar.
Thank you for all Reception Academy!!!! After our Graduation Day (23 December) every day new interview, every day a new chance to start a new carrier...Now I start to work at Crowne Plaza London Docklands Hotel!!!!!!!! Thanks you Ramin Semsar for your patience and your fantastic professionality to introduce us in Hospitality Industry. I suggest the Reception Academy course to all people who want to work in hotel, lots of training, lots of practice, and lots of smile! !!!! And now....KEEP IT UP...and BE FANTASTIC!!!!!!!!
Hi Ramin! I 've always enjoyed in your lessons. Your pronunciation is fantastic and I'm grateful because of you I'll improve my speech. I'm delighted with my course of Hospitality English language!
I attended this course in December and my phone started to ring before I have completed it. It was just a pleasure and, in the same time, a big opportunity. I would like to say many thanks to Reception Academy, especially to you Pierre-Cedric. You are not just a professional and brilliant teacher but also an amazing person! If YOU want to build your career, this is the RIGTH place to start work on it! Thank you once again guys!
The best place to have receptionist course!! All the people working there are friendly and helpful.My teacher Pierre was always motivated all group and make us laugh. Reception Academy give me amazing opportunity, I received job offer 3 days after my interview. Reception Academy- the best place to start your career!!
Very career oriented course! Ramin is an excellent teacher! Passionate, professional and supportive.
I started the 4 weeks Hotel Receptionist course 3 weeks ago and even though we still have one more week to go I know it's been a great choice to join the reception academy, I've learnt more than I was expecting and every lesson it's extremely interesting, plus we have the chance to practice a lot behind the desk, really great help for the future. I would like to thank Ramin, a great trainer always very patient with us, extremely clear to explain something to us that we didn't understand, always ready to help us if we needed advices, always ready to make us laugh with his stories, he's really passionate about hospitality and it's been a great opportunity to learn more about the job from him. I definitely recommend reception academy to whoever really wants to start a career in this fantastic industry.
Reception Academy you are Great!!! Really thank you for everything. When I decided to join Hospitality English course I was not sure is it a good decision. Now I know it was 100% right. This course really helps to improve language skills and understand many things. Our teacher Ramin was always professional, ready to help and explain evrything. His advises are really useful and helpful. I hope i will come back to you soon :-)
Maybe it seems too boring to read again among the reviews that "it was one of best decision in my life..." but the fact is that IT WAS REALLY ONE OF MY BEST DECISION IN MY LIFE SO FAR! I applied for two courses, Hotel Receptionist and Opera system and Hospitality English. I can tell that I am totally satisfied with the result. The education is hotel centralized, mainly of course about Front Office (theory, IT system, Practise). Additionally we got very useful information regarding the interviews and CV writing moreover got a great jobseeker service. During one month I learnt a lot and got new friends. I have already missed some of them. Ramin is my trainer in case both courses. Ramin is excellent in his profession, supportive and helpful mentor but everyone need to study a lot if want to become an exceptional Receptionist! See you soon on the Hotel Management course! So Guys..the choice and the decision are in your hand! Go for it! Liz
Thank you so so much Reception Academy for all this weeks, it's coming to an end soon but surely won't be the end. Special thanks to our trainee Ramin, his infinite stories, his humour, His advises and his guidance throughout the course have really inspire me. He would inspire anyone. From day one.
Many thanks to the whole team, great experience and excellent training - best practices, valuable experience. Very happy, definitely worthwhile taking this course, amazing kickstart to a hospitality career. Absolutely recommend to anyone looking for a complete package - training, practice, cv brush up, interview prep. No job guaranteed in their offer but if all done well - finding work afterwards is rock solid. Thank you!
A big THANK YOU to the fantastic Reception Academy & your team. Excellent, professional & very friendly team with a great sense of humor. I am delighted by the enthusiasm & effort Daniel puts into his work. Daniel is an exceptional trainer who take pride in his work & go out of his way to teach you everything that can not be found in the text. It was my 3rd course that I have completed with Reception Academy & I will definitely be back for another one.I highly recommend Reception Academy to anyone who wants to start building their career & be exceptional in whatever they do. PS: I am expecting my loyalty card anytime soon.
I would like to say a big Thank you to the beautiful people from Reception Academy! A great experience, a big step for my career and I owe this to this wonderful team, full of professionalism.Thank you once again for this opportunity!
It was very nice experience to study at this Academy. All the teachers are very friendly and professional. I am very pleased that I met those people. Thanks to Daniel, our teacher. He was always at the top and very good teacher!!
I finished my course of becoming a supervisor and I want to thank the whole staff of the reception academy for the excellent performance and dedication to the trainees who attend their courses. I also want to make a special thank you to our trainer, Daniel David for his special form and conduct with which he presents us so that we can acquire valuable knowledge for our futures. I have two children who are in this wonderful profession in Portugal and it is already decided that they will come to London in order to do the reception and Opera V5- 4 weeks course, which will give them high qualifications to pursue their careers.
Sincerily yours Joao Albuquerque
Reception Academy is the best thing I've done in my life. I would like to thank my trainer Pierre and all the staff. Thank you for everything! !!!!
Reception Academy is without a doubt the best decision I have ever made!!! I enrolled on two courses, the Receptionist & Opera V5 Course and Hospitality English class. The classes are extremely fun and intense at the same time. All the trainers are fantastic including my trainers Pierre and Ramin. The level of commitment and hard work towards their students is amazing and I would like to thank them for their help and support. I highly recommend Reception Academy for those who want to begin a new career in the hospitality industry because of the fantastic experiences and opportunities that they will get in the future.
This is the best choice you can do if you want to work in the hospitality industry! Reception Academy is WONDERFUL PEOPLE, AMAZING PLACE and HARD WORK to reach "the goal"! I met great colleagues (my class) and a fantastic trainer, Pierre, I learnt a lot of things and I found great opportunities! I wish everybody to do this experience! :)
As I'm ending the week(end) 4, I am glad I can honestly say that I am enjoying this course so far. It has been an incredible experience with an extraordinary training given by Ramin Semsar (the trainer) where I can literally feel that I am therefore learning a lot and as well as improving my basic skills. As a student, it is my pleasure to state that Ramin has been a fantastic trainer and continues to be excellent in all his teachings. I believe that great trainers/teachers set a wide range of features, such as: prepared and organised, set high expectations for all students, have clear and written-out objectives, engage students and get them to look at issues in a variety of ways, show care about their students, etc., etc., and Ramin has shown all of the characteristics mentioned above, and for that reason I will highly recommend this course to everyone, and I am pretty sure everyone will have the same opinion as I do. So, thank you for your great teaching Ramin, I will definitely remember this experience and use the techniques and skills I have been learning during my training at the Reception Academy.
I would like to say a big THANK YOU to every one who I met during last four weeks...especially to my amazing trainer Pierre...and also to Andrew, Anna and Mr Gizmo...Reception Academy was the best decision what I've ever made and I would not hesitate to take the course again....I miss every morning to see the sunrise from the windows of Reception Academy... I learned a lot and I recommend to everyone who wants to works in hospitality..Receptionist Academy is the best choice!
I am really happy that i graduate Reception academy...one of my dreams became reality.I would like to say thank you to my trainer Pierre ...you are amazing...thank you for your patience..I will highly recommend Reception Academy to everybody who will decide to make a career in the hospitality industry. Good job guys keep doing the same in the future.
Reception Academy is the best decision I've ever made! I would like to thank my trainer Pierre (yalla yalla!) for believing in us since the first day and obviously all the staff! Anna has got the best smile I've ever seen. I truly recommend this course to those who want to start a career into the hospitality industry :)
I would like to express my gratitude to Reception Academy Team for everything!!!!! I have learnt so many useful things in these 4 weeks and without this course I couldn't improve my knowledge and my skills! THANK YOU!!!
Great course, I learned so much. I would really recommend it! Thanks Andrew for teaching me and thanks to rest of the team too for everything!
Is an AMAZING experience!! I enjoyed a lot!! I recommend it to anyone!
Best decision ever ! I hear about this Academy from a couple of friends. I am very impressed as were the day to day classes and our lovely teacher Ramin. very well explained, educational and fun classes. I just have no words to describe Ramin and the entire team of the Academy. The course is short but very trying and exciting. And remember, if you can not be good, be FANTASTIC!
I am very glad I attended the course, it changed my perspective about hospitality and hotels. It was a lot of information to digest at the beginning but everything made sense when we started to practice. It was a really enjoyable experience and I loved the support we received throughout the course. Ramin, the trainer is a FANTASTIC guy who is happy to help everyone and share his experiences within hospitality field. I've received a job offer on the completion of the course!!! Happy :-) Hurray :-) I would gladly recommend it to everyone who is looking to start a career in hospitality! Once again best course with best trainer!!
I would like to say a BIG thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.Finally I can share with everyone that I've been proposed with a receptionist job in Dukes Hotel after several interviews and I couldn't make it without this course.I was always a waitress, but now I can start to build my new carrier. I've learned so many useful things in 4 weeks.I had so much fun every day.I really miss those evening classes.It was the best decision I've ever made.Everyone was so helpful and professional, with lots of experiences. Thank you for everything
I attended the Receptionist & Opera V5 Course and although I read a lot of positive reviews, I was still surprised by their professionalism and kindness. Our trainer Ramin has always been really supportive, friendly and helpful as well as all the Reception Academy team. It was a fantastic experience and I highly recommend it! :)
I'm really happy that I chose to take the 4 weeks Hotel Receptionist Training class at Reception Academy. I've learned a lot and found a job even before the end of the four weeks. Something that I didn't expect at all! I recommend Reception Academy to everyone who wants to start a career in the hospitality industry. The classes are fun (a special mention to Andrew, my amazing teacher) useful and there's a LOT of practice which is the most important part. It might not be cheap, but it's worth every single pound. Also, you will find a great and helpful staff in the office, especially Anna and little Gizmo. Let's be real, Gizmo is the best ;)
I would like to say thank you to our excellent teacher Pierre. He has provided the tools , knowledge and motivation. The course of reservations agent course was one of the most useful and productive experiences I have had. :)
Thank you very much Reception Academy!! A special thank you to our trainer, Pierre! Wonderful experience with amazing people. I gained all the things that a exceptional receptionist needs to know and very important for me, I gained confidence. Studying Hotel Receptionist & Opera V5 course was one of the best things that I made. In less than two weeks I got a job. I would highly recommend it to all those people who wants to start a career in the Hospitality Industry. There is no better place to do that!
I'm very glad that I choose to sign up at the Reception Academy. It's sad the course is coming to an end. I feel exciting looking forward for a new career. I would like to thank my trainer Ramin for his support and his professionalism, always available and patient with all of us. I would to recommend anybody the Reception Academy.
Reception Academy has been a great experience! I am very happy and satisfied and I believe it was the best choice I have ever made! The four week course Opera Pms was fantastic and very helpful. The team was amazing: professional, competent and friendly! I would like to thank you all especially my trainer Ramin for his support, his tips and the passion that he has instilled everyday (very good work Ramin keep it up!) I do highly recommend Reception Academy to anyone who wants to start a career in hospitality industry! Thank you once again!
Reception academy has been FANTASTIC. Very serious and professional course assisted me and all of my colleague very well and every time i needed. I learned a lot of thing with pratical use of Opera and with practice behind a really desk of a hotel. Teacher, @Ramin Semsar, was very prepared and able to answer and solve every my duobt in very professional way. Has been a very good experience also because i meet new people that became friends. But, most important thing, before to finish i had just some interview in important hotel that saw my profile and Cv (which the academy helps to do it) in the academy website. I am very happy for this choice, and i suggest it to every people that what to start receptionist career.
It's incredible how much you can learn in just 4 weeks at the Reception Academy. The course is very intensive and it worth all the time and the money invested in. My trainer Ramin is the first person who believes in you since the first day. He never loses his optimism and I will always thank him for this. I definitely recommend this course to everyone who would like to start a career in the hospitality industry.
I am so glad that I choose to sign up for the Receptionist Training at Reception Academy. I had my graduation ceremony on Friday and I was offered a position on that day. Two hours later I was signing a contract with Park Plaza Hotels! Because of the Reception Academy: I feel very well prepared and confident to take on my new role! I would hereby like to thank my teacher Ramin for all the help and support! Signing up was one of the best decisions I have ever made!
I would like to recommend the Reception Academy course for everyone who is eager to start a career in Hospitality Industry. The course was very interesting and made me learn a lot of things about hotel procedures. Thank you Pierre for your support and ''never give up ''attitude! After having finished a course in Reception Academy I did sign a contract with Double Tree by Hilton hotel.
I am so glad that I choose to sign up for the Receptionist Training at Reception Academy. I had my graduation ceremony on Friday and I was offered a position on that day. Two hours later I was signing a contract with Park Plaza Hotels! Because of the Reception Academy: I feel very well prepared and confident to take on my new role! I would hereby like to thank my teacher Ramin for all the help and support! Signing up was one of the best decisions I have ever made!
The course is really useful and the reception academy team is so professional and prepared for teach every day different people, at the end of the course you will have fully knowledge of hospitality, hoteliers and guest service, you will be ready to work like a receptionist and many hotels will call you straight away for offer you a job. Good experience and good way to invest your money, invest on yourself improve yourself get what you want.
I would like to thank Reception Academy to give the opportunity to get a Receptionist position in a hotel. Thank to Ramin, for his support every day. I really recommend it all people want to start in the hospitality industry. After more than one month working in a hotel, learning every day and been the happiest person , thanks everyone, thanks Reception Academy, thanks my classmates. Just believe in yourself, do it!
I would like to recommend the Reception Academy to anyone that want to start a career in Hospitality. I did a Hospitality English course which is well designed and very helpful. The Reception Academy it's very organized and professional. I would like to thank my trainer @Ramin, you're a FANTASTIC teacher and definitely exceeded my expectations! Like you you always said* IF YOU CAN'T BE GOOD BE FANTASTIC! I'm looking forward to do another course soon ;) Thanks
The course was very informative!
First of all I would like to give a heads up to whoever is thinking about attending the Reservations Agent course, which is the one I attended. I would recommend everyone to research everything you can as much as possible. Before starting I even visited the Academy and was received by Ramin with a warm welcome and he cleared off any pending questions I had. The course is very practical and covers everything you need from Opera to up selling techniques and the most important your trainer will assist you with your CV and how to behave during interviews. The staff is very friendly and professional. I started to attend interviews as soon as the course was over and right after the graduation I received an offer for a position that I wanted. I would like to give a special thank you to our trainer Pierre!
I loved doing this course . Great teacher and learning. We have made many practical cases and we have put in real situations of a hotel. Moreover, since the Academy provide great help to find work in hotels and contact them. Course highly recommended!
Hi I would like to recommend anyone who is wanting to get a good knowledge about the functionality and working of a great receptionist to give Reception Academy a try as they really do an outstanding job in training and moulding each individual pursuing the course by teaching them the most up-to-date skills and professionality inorder to get into the hospitality. I thank Ramin my trainer for training me and all the other Reception Academy Staff.. Cudos
I joined Reception Academy for this course even if I already had experiences as Hotel Receptionist in my country of origin, and from the very first lesson I was amazed at seeing how many things I still can learn to improve my professionality to work in London. The experienced teacher: Mr Ramin Semsarilar really puts his effort in making the lesson interesting and maintaining the enthusiasm alive all day long! The Academy is clean and the lesson's room is just as seen in the pictures on the website, equipped with all is needed. So far I am more than happy to have found Reception Academy and enrolled for this course! Chiara
Hello! Hotel Receptionist and Opera V5 training was one of the best choices in my life so far. I am very satisfied with the programm and I'm very glad that I had the opportunity to meet Ramin Semsarilar as a trainer. A big thank you for making class so enjoyable, for the wonderful ideas and motivating stories and for sharing your passion for hospitality with us. I highly recommend Reception Academy to anyone who is looking to advance their career in the Hospitality Industry.
The knowledge, professionalism and friendly attitude of the staff are the right path to success. I would happily recommend RA to friends.
I would like to thank Reception Academy especially to my teacher Pierre for their support and their professionalism. The course is totally worth it and interesting. You can learn and practice the Opera PMS V5, as well as Hotel procedures. What I found most interesting is the graduation day where recruiters from hotels come to meet the students and you can get many interviews and some people even got hired that day. One week after I finished my course I singed mi contract with a hotel, so I just can say that I am very very Happy!
Hi there! I just want to suggest this course to other people too.Because this course help me to do something different and to make a change in my life,to do what I wanted to do,become a receptionist.Thanks to Reception Academy and specially to Andrew Tivnan,who teach me what i know now regarding the Hospitality Industry.
Dear Reception Academy:) Few yeas since I finished my course as a receptionist. I feel very ashamed as I never thanked you properly! You guys changed my life! Never thought I will have an opportunity to work in the city and call myself Personal Assistant! Daniel David was the most amazing tutor I have ever had in my life- THANK YOU! Feel blessed and appreciate all your efforts! Great academy, absolutely amazing people and definitely the best choice to make. Wish you lots of luck!!!
Graduated end of April. I learned a lot and the training given was in a very professional Manner. it's perfect for those who want to expand their knowledge or make a fresh start in to a career in reservations. Thank you to Martin and Pierre for everything. I very highly recommend.
I can only say positive things about Reception Academy. They are amazing, a fantastic staff who works hard every day to offer us the chance to improve our knowledge and get many opportunities. They also have some facilities that help you to know and understand how this job is in real life. I have just finished the course and I have already received a lot of job offers. A particular and kind thought goes to Ramin, a lovely person and a fantastic trainer, that through is hard work and passion made it easier for us. I do recommend this school for every one who wants to change his life and have great opportunities. Thank you so much Reception Academy, thank you so much Ramin.
Joining this course has been the best choice I have ever made in my Life.It helped me a lot to understand the procedures and the standards in the most important hotels and brands in the world.It gave me a new concept of hospitality, a great knowledge and a lot of practice.Not to mention that I met a fantastic group of friends there !!!! I strongly suggest to everyone who is going to approach to the hospitality industry to go to the Reception Academy.Our professor Daniel is fantastic!!! I don't know how but he was able to answer to all Our question,always with passion,patience and love. I don't even have the right words to describe this school,but seriously guys...DON'T MISS IT!!!! P.s.= we didn't finish the school yet and we already received calls from hotel for interviews. What can I say more ? THANK YOU BY HEART!!!
I would like to give many thanks to all the staff in Reception Academy for helping and supporting everyone in the course. I graduated in March 2014 and in less than 2 years I have become a Reception Manager after starting as a receptionist.
I got invited to an interview after,then, my Front of House Manager saw my profile on the website and since then with hard work and teamwork I managed to build a career in Hospitality from nothing.
Many thanks to Daniel,my tutor at the time, and as well to Ramin and Pierre for all the support and the best experience and the start to my now growing career in this industry.
I also did the Management course with Reception Academy that helped me a great deal as well in my career.
I will highly recommend this course to anyone wanting to take the first step in the Hospitality industry and can not state enough how valuable this course is.
I wish everyone the best of luck and all the best to the team.
During the course I learned and practiced the most important topics that needs to be known before undertaking a job in the hospitality field. The tutors are fantastic, they are experts very prepared and they motivate you to do your best. And also it gives you lots of opportunities because after the course many hotels in London search receptionists form their website. I really suggest this course!
I would like to say a huge thank you to Martin and Pierre. I have had a such an amazing time during the Reservation class course. I have gathered skills and knowledge which have allowed me to find a job within the Reservation Department. I would genuinely recommend this course to anybody who wants to start or switch their career in the Hospitality Industry. The power of this course is related to The professionalism of the tutors. I have also done the Reception course, with Daniel, Ramin, Andrew and I can strongly say that all of them have got a lot experience, passion and this makes you involved, enchanted, super motivated to learn. You see them like an example to follow. Also Jade and Anna are exceptional, kind and friendly, helping you to choose the right course, right timing which suits your need. A perfect machine wich seriously will give you the opportunity to change, begin a new, challenging experience in the Hospitality sector. Once again thank you Martin, Daniel, Pierre, Ramin, Andrew, Jade, Anna for the amazing adventure I have had during my time spent in your Academy. It has been a pleasure to attend these courses, Reservation and Receptionist. I wish you all the best, Accursio Dimino
On my graduation day I had the first interview; one week after then, a 4 Star Hotel offered me the Reception position .... A dream come true:) Reception Academy is a real opportunity to learn and finally working in Hospitality, a real tool perfectly managed by all the team: teachers and Administration department. I would like to express a particular thanks to my excellent teachers Pierre and Daniel for sharing with us their massive knowledge and experience in Hospitality Industry and supporting us any time.
Three months ago I was reading the comments of the academy as you do now.I wanted to change my future.I never thought that come true. Every Saturday , was a great sacrifice , intense days . The best thing I've done was to make this course. Andrew is an excellent teacher, excellent professional . Days before my graduation I had the first interview. And the job was mine . Thanks to Reception Academy and especially thanks Andrew , for your patience and dedication . A huge kiss.
That was one of the best things I ever did in my life really people working here are amazing they really working hard to make us the best I enjoyed it actually I loved it and really appreciate what they done to all of our group... I been with amazing group of students they were lovely as well and I have to say that the trainers were so good specially our trainer Pierre a huge thanks for him he supported us always.... Thanks for everyone working in Reception Academy
Here i am, after just one day! Thinking about the first day. 4 weeks course are 20 days...and it seams yesterday! It seams yesterday when i was surfing on this web site and i spoke with Martin for more information. It seams yesterday when i went to the academy and i spoke with Jade and i booked my course. It seams yesterday when i arrived for my first day and i hated my Giulia Passarelli because she took my favourite spot!! It seams yesterday when Andrew from quiet and anonymous trainer started with a "GOOOOOOD AFTERNOOOOOON EVERYBODY!!" and i was like " Is this crazy man our trainer?!?!". I've found a small little Italian family in this class. And foreign cousins from all over the world! It has been amazing attend this course. It has been an incredible experience! I will always remember it with a big smile! I am gonna miss even the small things: 20 minutes break (yeah....of course...20 minutes ahahah) Our tea/coffee before starting, asking every time to open the front door or the lift, one hour by tube to reach the academy, the lessons, Peppe and his crazy no-sense speech, Wendy, Dermont and his very gentleman manners, Leyla and her laugh, Hortense and her sweet voice (that we heard after one week and half), Corina and her questions, Oana and her smile, my Italian girls always ready to laugh and GOSSIP! And then Moreno, Sumaya,Elena! Fantastic people! I've really met fantastic people! And then? Well... of course, our Andrew Tivnan. Small guy, strong Man! With his smile, his patience and professionalism could rule the world! It hasn't been just a trainer, but more! Sometimes a friend (let's go out to drink!!), sometimes a brother (ooooh poor Giulia! Are you sick??? what happened???). Always ready to help, always ready to answer to our questions about the lessons even via what's app! That man is GREAT! I don't know the others trainers, but with my experienca i can tell.... when students get Andrew as trainer they will be very LUCKY! Thank you "Andrea"! Thank you Academy for this oportunity! Thank you guys to have been part of this adventure together!! :) I miss you already. See you around London. You will be impressed how small can be this city and how unpredictable can be life!
Bossy Pants! :D
Hi everyone, I would like to leave a message in here about Receptionist course that i attend. This course was a great experience for me it was worth every sacrifice i done. Since I came to London I have tried to develop step by step myself and Reception Academy it is part of that process. I would like to give a huge THANKS to all the team Reception Academy and Ramin Semsarilar that it is an excellent teacher and was very joyful person. All my class team mates congrats and i wish you the best luck for the future.
Hospitality English Language Course (2 weeks) was an amazing experience in a really professional and friendly environment. I was helped to improve my English skills and I was given a basic knowledge of hospitality language, both things in the same course, excellent!!! A special thanks goes to teacher Ramin, a very nice, professional and inspiring person who loves his job and works with passion. I strongly recommend this course to all people who desire to work, or already work, as receptionist. Good luck!!!
Hi there! Here I'm just completed the 2 weeks course of Hospitality English! It's safe to say this was the best decision I've ever made! I've learned so many useful tips to improve my English! I would like to thank Ramin our incredible teacher for the inspirational words everyday day! To those of you who still thinking to take course with Reception Academy I'll say just do it! It's such a nice experience! And last but not least If you can't be good be fantastic!Thank you indeed Ramin
Hi there I am more than happy to say that reception academy was a wonderful experience ! My tutor whom I thought was absolutely incredible and highly motivating Mr Ramin Semsarian Made the course fun , exciting and easy to understand . It's rare you have tutors that really care and what made it even better was that Mr Ramin Semsarian was always willing to help even during his time off ! You will never feel lost or alone because there's 24/7 support ! All the staff is very friendly and kind and the course material structured very well . I got an interview at Hilton hotel the day I graduated ! It's really all worth it ! Highly recommend to you all !
Hi there! I'm more than happy to testify my experience with Reception Academy. I think that all team is brilliant, competent and willing. The course that I attended, Opera Pms, is definitely fantastic, I did enjoy very much and from the first day I thought that it was so interesting. They help me when I had difficulties in every possible way and today, on the Graduation day, I'm very satisfied and I'm impressed more and more with this Academy is serious and valid. Now, I have the possibility to start a career in hospitality and this is thanks to them. I suggest this course to everyone likes hospitality and want to find a job in this sector because they give you a great opportunity and is the best that you can find about hospitality. A special thank to Daniel and Ramin, my trainers!!
Best experience ever lovely course, professional teachers , career starts from the day you finish.!!!! If you have not done it give it a chance!!!
I have already finished my 4 week course. And it has been a great experience. I have learn a lot. Now in a few days I come back home again. I recommend the course! I would like to say that you have to study hard. The teachers are fantastic and with a great commitment as well towards the students.
A month has just flown by! On the 26th of January I arrived in London and in February I started the 4 week Hotel Receptionist & Opera V5 course. On the 26th of February, at the Graduation Day, I was immediately offered a job and tomorrow I start work! This is simply amazing! I’d like to say a big thank you to my trainers Daniel and Ramin, who taught me both the theory and the practical skills needed. Most of all, I’m grateful for the passion and commitment to the industry which they have passed on to me. I hope that this is just the beginning of a great career.
Taking the Hotel Receptionist and Opera V5 4 week course at Reception Academy was one of the best decisions I made! I was also fortunate to have been taught by three trainers, Daniel, Ramin and Pierre. Their optimism, enthusiasm and passion for the Hotel industry is portrayed exceptionally in the way they teach the classes. They are also supportive and make every effort to make sure that you understand what is being discussed in lesson. A big thank you Daniel, Ramin and Pierre! The course is very insightful and informative. It is the perfect course for those looking for a career into the hotel industry. I highly recommend taking the course! With smiles and if you're going to do the course, the very best of luck, Lovely
I completed my course on 26th Feb this year after a fantastic 4 weeks of written and practical learning and practice. I had the pleasure of working with Daniel and Ramin both for 2 weeks each and can safely say they were brilliant at their job. Everything we needed to know we were taught, and both always made sure that if we had questions we asked them! Through this course I've been trained in a 5 star brand way to become an exceptional receptionist and can honestly say that I'm ready for the challenge. As for a future afterwards; I was incredibly lucky to be offered a job on the day of graduation which I accepted. Apart from that I managed to secure many business cards and had a few interviews already booked. The opportunities were right in front of me and it was down to me to take them. Reception Academy is a proven establishment in training you and giving you opportunities at a future job. I couldn't believe how interested hotels were in Academy students, you will be the top choices for hotels by taking this course. I would again like to thank everyone in my course for making it so enjoyable and to my teachers, a massive thank you to Daniel and Ramin for teaching and helping me.
Reception Academy is the best decision I've ever made!!! My 4 weeks training were absolutely fantastic! The course is perfectly built to teach everything you need to learn to feel ready, fully trained and confident to start a new career in the Hotel Industry and also to professionally and positively go trough all the interviews you will have at the end of the course:) Reception Academy really opens lot of opportunity to everyone wants to start a solid path in Hospitality! giving the chance to choose the best we want to take for our future career. I had Ramin as trainer, he was just amazing:) and Andrew for the biggest part of the course. I can tell I really enjoyed every single lesson with Andrew!He's absolutely fantastic!!! He as been friendly, very supportive with all of us, and professional always motivating us to get the best for our future. A very big Thanks to Andrew, Ramin, Pierre and all the Reception academy team to be so amazingly professional and supportive during and after the course at Reception Academy. I higly recommend Reception Academy to everyone, I will never be grateful enough to the new career I'm about to start thanks to them smile emoticon
This course is perfect if you want to start your career in the hotel industry! Attending the Hotel Receptionist & Opera V5 course at Reception Academy was definitely the best thing I have ever done, I am so glad that I did it! I could not fault the course in any way. All the staff were so lovely and are all so passionate about helping each individual pursue their careers in hospitality. My trainer, Ramin, was fantastic! He was so friendly and made the sessions very fun. All the trainers have a lot of experience in the hotel industry so they are very knowledgeable. There is a lot to learn but Ramin taught us so clearly and ensured everyone understood everything. Another great thing about the course is that you meet a lot of people who are also passionate about starting their careers in the hotel industry. I have met so many great people from many different countries. Reception Academy has contacts with so many amazing hotels. After graduating on the 29th Jan, I received many phone calls to attend interviews. Today I accepted a job in a hotel that I really liked. Without Reception Academy it would not have been possible!
Thanks Reception Academy. Reception Academy is really Professional , Serious, Intense , Challenging and of course, Funny as well, The teachers doing them job great, in particular Ramin, my teacher. He has a great heart for his students , he's really patient and he cares about hospitality he is taking everything seriously, and do his job Well, I'm learning a lot. I find this Academy really professional. Thanks Reception academy.
I just want to say I found exceptional people who give more than I expected. Reception Academy really is one step in our careers life, made in less time. I recommend everyone who want become receptionist and not only. Good luck at all! Love Reception Academy, you are the Best!
Attending Reception Academy's hotel receptionist and Opera 4-week course has been one of the most outstanding experiences of my life. Right from the first day I enjoyed the course and could feel that the others enjoyed it too. My coming into Reception Academy from day to day was enough to give me a feeling of professionalism and comradeship. Working in the group couldn't have been more fun, and even if a task was harder than we initially thought, we always had our enthusiastic, helpful, and endlessly patient trainer, Ramin Semsar, to guide us. He inspired us to always work harder, made us think about our possibilities and limitations, and gave us essential advice on how to benefit from the course material and our personality at the same time. His instructions and explanations were clear, and he continually provided us with constructive feedback. I will always be grateful for his personal career guidance and boost of confidence through which I gained enough strength to finally follow my dream without doubting my abilities. Now I definitely aim to be fantastic instead of simply being good enough, and what I can thank all this for is Reception Academy's exceptional training with its exceptional trainer, Ramin!
My 4 weeks training with Reception Academy where absolutely fantastic! You get well prepared to start your career in a 4-5 stars hotel, you gain the confidence you need to prove once you apply for jobs and if you really want it you'll get your dream job. Also your trainers are always there to support you during the course and after that. A special thank to my trainer Ramin!
I had the pleasure to attend the Receptionist/Opera PMS with Ramin. I recommend this course to everyone who want to change his career. The course was amazing and all the staff are professional and friendly. Thank you Reception Academy!! Thank you Ramin for all your support!
I Would like to Share my experience at the reception academy with all who wants to start this New experience ..it was amazing .. All the staff are professional and friendly. Me and my wife have finished the R.A. In December and in just only 2 weeks we got the job. I'm working at holiday inn 4stars hotel In Kings cross and My wife at the holiday inn hotel in Regents Park . Thank you very very much,reception academy,we spent a wonderful time with you! Miss you so much. Angelo .
My experience with the Hospitality English course at the Reception Academy is 5*! I learned lots of new things I can use in the future and help me to be more confident when I have to speak in English. I recommend this course everybody who wants to build a career in the hospitality industry! Lots of thanks to our teacher Andrew Tivnan! He is a real smiley face! Motivated and professional person! He is for his students and always has time for your questions!
It's sad the course is coming to an end, at the same time I feel extremely exciting looking forward for a new career. All thanks to a special trainer Ramin Semsar who made it possible. Thanks for all the hard work and time you put into training us which made it really easy for us too understand. Keep it up.
Many Thanks at reception academy the best training for your Life! With us I had great time and the chance to learn and improve my English and I Hope, as soon as possible to come back for another course. Many thanks also our trainer Andrew!!!!
I recommend any one who's looking for a change of career in Hotel reception to go to this course. They take care of you from the moment you open the door until you leave. You have amazing advices, support and teachers are absolutely lovely! Definitely worthy. Thank you Reception Academy!
Ciao ragazzi volevo riportarvi la mia esperienza. Il corso é veramente interessante e pratico. il team ê fantastico e ti aiuta in ogni fase del corso, ma la cosa che piú mi ha colpita ê stato il placement. Con il corso da receptionist di 4 settimane viene attivato un profilo online per 4 settimane e dal momento in cui sei online gli hotel iniziano a chiamare di continuo. Se volete un cambio di carriera ve lo consiglio caldamente e personalmente il mio tutor Daniel è estremamente professionale, se potete fatelo con lui.
I simply wanted to thank the whole team of Reception Academy ! I am kinda late with this but what I will tell you all now is that everything, and I mean, EVERYTHING I have learned here is experienced and applied in my everyday job and has pretty much defined my future and my aspirations ! This team here of funny and very professional kind hearted people has given me such a big chunk of knowledge of the industry that I feel greatful every day I encounter new situations on the fly where I can apply all this ! Ladies & Gentlemen, everything you learn here is 100 % the truth, even the words in between never said. If you ever think to enter this industry then please, do yourself a favor and join these lessons ! They will benefit you so much that even after years you want to have a look at your notes made during class back in time ! And be aware : NOBODY paid me to state all this! Again, thank you all ! It was a pleasure and thanx especially to you Ramin, Pierre & David, I really loved your professionalism, honesty & sarcasm regarding & about the industry ! A big hug to the admin team, too !!! Be safe ! We'll meet again.
Would like to recommend Reception Academy to everyone who wants to take a very important step to the amazing world of hospitality. Reception Academy is the best choice you can make! A big thanks to Pierre that was Professional,patience and very friendly with my class..I will miss everyone ...I really recommend this course, but it's necessary to study hard!Thanks for everything...Lisa
I finished the course 1 month before. I found my place at the London Elizabeth Hotel at Lancaster Gate :) 1,5 weeks ago I went there for an interview with the director and he was calling the General Manager immediately, they bought were so happy that I finished the course! Job is mine ???? Next day I started the trial, and in this week already my name was in the rota :) Since than I working there. Is a small but busy boutique hotel with 49 nice rooms, we are using Opera, We have very lot phone calls, we working a lot with travel agency reservations. Perfect place to get practice! I have kind colleagues. The hotel has 2 sister hotels the Tophams Hotel and the Colonnade Hotel. I'm very happy because I'm a receptionist! I would like to say very very big thank you again for everything! You all are the best! Wish you all the bests, and Merry Christmas, Happy New Year!
2 weeks = 2 job offers = NOW I HAVE A JOB!!! I started this class because like everybody I wanted to start a new job in hospitality business. Along through that I had my concern because I was thinking to not make it. I had so many question in my head every time that I was stepping in class and Ramin ( my trainer ) could understand that by just looking me in the face. He always found the right word to say to everything! We went through 9 weekends together and he never stopped answering our question even if they were the same, he gave us many suggestions and many advice and as he always said you have to do your research! If you want something be sure that you REALLY want it, you have to give your 100% in this course because the same passion that you put in it it's the same that's gonna get you a job. Remember never say OH MY GOD but OH MY RAMIN!
Thank you Reception Academy for all your support and for your dedication!!It was an amazing experience!! Tomorrow is my first day as a Receptionist at Double Tree by Hilton hotel. Thank you Andrew and Pierre, such a professional and amazing team!! I will recommend Reception Academy for everyone who wants to start a career in hospitality industry!!!
I can say that Reception Academy was the best decision that I made on my life. I wasn't so sure at the beginning of the course that we can learn so many things in only 4 weeks and find a job so quickly but after finishing Reception Academy I was really happy for all the good things that happened to me during the course and after. So many thanks to my teachers Daniel and Pierre. They are really amazing. Someone said that Pierre is like a teddy bear ready to give you a hug or just put a smile on your face anytime and he said the truth. Do not hesitate the opportunity to learn about Hospitality with Reception Academy. You will enjoy every minute to learn and have fun. Thank you, Reception Academy !
Thank You very much Reception Academy . I did the receptionist course in September and I graduated in October. My Trainers were Pierre and Andrew , thank you guys for your professionalism and all your suggestions . I found a job after 1 month more or less since the end of the course in Barbican THE MONTCALM AT THE BREWERY LUXURY BOUTIQUE HOTEL 5 STARS ... Nice Experience with all of you guys ... !
I was very happy about what I learned during the lessons and the way how my teacher Ramin taught us all the information about opera system and how we have to approach a guest coming in a 5 stars hotel. This was the right way to find the job I wanted to do. Thanks again to my teacher Ramin and all the reception academy staff.
Wonderful Experience!!! I make my dream come true! I gained a lot of experience at Reception Academy with wonderful teacher Andrew Tivnan and Pierre-Cedric Runacher. I would like to go back and study again as was so amazing and so much fun, but also a lot of hard job. Thank you guys for amazing school!!!
I want to thank Reception Academy for their great courses and wonderful trainers! I had the pleasure to attend the “Receptionist/Opera PMS” 9 weeks course with Ramin, and the Hospitality English Course with Andrew (and Ramin as well!). Both the courses were amazing, very well organized and useful; the perfect mixture of theoretical and practical knowledge, with a lovely amount of laughter and lightness when needed! Thanks to our trainers and the experience they shared with us, I feel confident with my Opera and Brand Standards/Procedures knowledge as well as with my “Hospitality English”, and I’m ready to find the Hotel that suits me best! Besides of being a wonderful learning and training experience, it also gave me the chance to meet a lot of wonderful people and some great friends! I will surely miss the weekly appointment with Ramin, and the daily one with Andrew, but I’m sure we will keep in touch! I would definitely recommend your courses to every person out there who wants to grab the chance and change their life's path/career! Thank you, it has been amazing!
Reception Academy is one of many things worth doing! I feel amazing and confident about what I have learnt during the 9 weeks of Sunday class. Ramin as our trainer has been so lovely, friendly and very supportive to all of us. His passion about hospitality is such a big motivation which made me to be more interested in this field. I honestly would recommend this course to all my friends and potential students. Even our final exams were so relaxed and friendly. Obviously, we all were nervous but that is a part of exams in general. Finally, I would like to thank to Reception Academy and especially Ramin for such great experience! I totally love what you do! Thank you for helping me to make a step forward into my future. As Ramin would say: 'If you can't be good, be FANTASTIC'
Best thing I have ever done, loved every minute of it. I had Ramin as my tutor and he is a great inspiration and a lovely caring man who has guided me well. He gives sooo much support and he represents this industry well. Hope I can take all he has taught me and use it as good as he does and although I was nervous in my final exam I had Andrew as my guest and he helped make it less nervous and more pleasant wish I could do it all again I don't want this journey to end I have met soo many amazing people.
Thank you RA, I loved my month course! I won't forget what I learnt through interactive lessons,practice,tests and role plays into an amusing atmosphere thanks to the great tutor Andrew and my classmates :-) One week later I graduated I was hired by a 5* hotel! Thank you to all the staff, I hope to see you again for next course which i am sure will be as great as the one I already took
One of the best decisions I have ever made was signing up for the 'Hotel Receptionist & Opera V5' course with Reception Academy. Graduated just over a week ago and the amount of interview requests and job offers I have received during that time is absolutely incredible! I have accepted a job offer from 'Sodexo' as a FOH Coordinator. Brilliant hours, salary and overall a fantastic company. Really excited to my new job on Thursday!! Throughout the course I have met so many great people and made such good friends. Some will be staying in London, others will be going back to their own countries but I'm sure we will all be keeping in touch. Andrew Tivnan has been an absolutely amazing teacher! Not only is he amazing at teaching but also a great person and he made the classes really interesting and fun, couldn't have asked for a better teacher. Thank you Andrew!
Year and half ago I made "Becoming a Supervisor" course and what I can say that all knowledge I got there is very useful to me until now. Even after coming back to my country from London all my Reception Academy experience is highly appreciate at my work. Thank you very much for everything! And of course the best review for the best professionalist of hospitality industry - Martin Hartmann. Great job!
Only say BIG BIG THANK YOU Reception Academy! !!... is the best experience I ever had... in long long time. I enjoyed a lot the course!!! Pierre is a brilliant and excellent teacher!!... always fun and professional!.. and I met wonderful people in my course, lovely time with them . I'm so excited!! . Definitely I recommend invest the time to study. I was working all day..then study...everything is possible if we want it!!! Thank you!!!
Oh My goodness!!!! A few months ago I was the one reading former students feedback and now I' the one writing on this page thank you soooo much reception academy team!working in a majestic hotel "Shangri-la at the shard" is just amazing.merci infiniment!!!!!
I am a student at Reception Academy and i can say that is the best course !!!!!!!!! Come to Reception Academy!!!!!!
Hello Reception Academy.. 3 years ago i started The one month course...I was so worried cause i Did Not speak English at all with no idea of what work in a hotel means... Exactly a week later The final exam i started To work At The Crowne Plaza..spent two years there...after that i decided To come back home And i found a Job straight away... Reception Academy Im thinking about u just To inform you that now Im back in My country, doing The Job that i love ) in one The Best 5 stars property in Rome . If It wasnt for you i couldnt start My career At all. Thank you reception Academy. ..thank you Deena Pillay !!!!!
All The Best To all The new students
Thank you very much Ramin for all the tricks given during the course! It was really interesting and pleasant!! I loved it!! Thanks to the course I got my job at Hotel Indigo Kensington!! I m so happy!!
I want to say thank you to Reception Academy for giving me the opportunity to learn and be prepared to start my dream carrer as hotel receptionist. The course was amazing and Daniel in particular was very funny but very professional at the same time. He helps you to get all the tools and tricks to be successful at this job, even if you have to start from zero. Thank you once again and I hope I can give you soon good news about my future employment ;D
I would 100% recommend this course, it was amazing experience!! I had so much fun and learnt a lot during those 4 weeks. It's really worth the time and money. I met fabulous people and our fantastic trainer Andrew was such an inspiration. Thanks for everything! Reception Academy October Graduate -Terezie Strnadova
I had a wonderful time and the chance to meet talented future receptionists! It was great to be part of "The 12 to 4 October class"; Andrew made us feel special! Thanks to the Reception academy team for sharing your passion and knowledge! Keep in touch...
Attending this course was such a wonderful experience I gained some amazing professional skills and met some incredible people. I definitely recommend this course to anyone who sees success on a bigger scale!!!
Reception Academy is amazing. I was working as Night Auditor in a 3 star hotel and I felt kind of stuck because we didn't use Opera and every other bigger hotel asked for knowledge of Opera. Just a couple of days after completing the 1 week Opera course I got accepted into a 4 star hotel, in which they requested Opera knowledge. Now I have the chance to grow in a new company. Thank you so much!
Amazing people, the way they work its just ... perfect. Glad I get to be part of their courses!
I'm not able to find the right words to explain how happy and proud I feel right now. This course has definitely exceeded my expectations. I'm going to miss every moment spent at Reception Academy. If you are very passionate about hotels, if you can't imagine yourself working anywhere else, Reception Academy is your next challenge! Thank you Andrew! Your passion, your enthusiasm inspired me to put my best foot forward! Thank you Pierre! I already miss everything! Can't wait for the graduation day tomorrow! =)
Thanks Reception Academy. Thanks Marcela for encouraging me at the beginning to take this specific course. Muchas gracias. But a big thanks particularly to Ramin for his kindness and good teaching during the course. Thanks to your boost as a teacher and the Reception Academy profile now I'm working in a nice hotel. I'm happy although there is a lot to learn. I found there other Academy students. I just wished to tell you that you must feel proud to help people to start their future careers. A big hug everybody.
I had one of the greatest experiences ever. I attended the 2 weeks morning class of Hospitality English Language with Ramin as a trainer and we had a really great time. He was always positive and professional. Every information came to us so smoothly and every day you were leaving the Academy with a new knowledge that you could use straight away in your work place. I suggest it to all!!
Amazing place! Very good for people who want to start a new career in their lives! I am very happy I did the course with Reception Academy! Many thanks to our Trainer Andrew, classes with him were a big challenge and good fun in one! It is a 5* Reception Academy!
I'm so happy to announce that I got a fantastic job as receptionist at Renaissance London Heathrow Hotel only one week after I finished my course! I'm so glad to God first and to you Reception Academy for gave me the opportunity to study with you! Love you!
I would like to thanks Reception Academy to give me the opportunity to start a new career! I really want to say thank you to my trainer Ramin Semsar who taught me and my colleagues in a serious and funny way!! I would like to recommend this course to everyone. London is full of opportunities but you need to be prepared and Reception Academy knows how to do that in the best way!!
I would like to recommend Reception Academy to everyone who wants to take a first and very important step to the amazing world of hospitality. Reception Academy is the best choice you can make! Outstanding the way these teachers in just four weeks can train their students to become exceptional receptionist. If you're thinking about changing your career or improve it, Reception Academy team will definitely bring you there! Special thanks to Pierre Daniel and Andrew!.
Just wanted to say thank you to Ramin & to Reception Academy for all the support and great guidance! such a nice experience! Reception Academy has opened so many doors to me... thanks!!! I highly recommend Reception Academy to anyone who wants a change!! 5* !!! Thank you Ramin!!! Obviously. :))
The best. Two words to describe this fantastic course and wonderful experience. If you want to start your career in hospitality Reception Academy will be the right place to do it.
Thank you very much Reception Academy for the fabulous training and for give to us Ramin Semsar as a trainer! I have learnt a lot and now I am ready to enjoy the hospitality industry! Cheers!
The best decision I ever made with this class!it's fantastic ,I had the best trainer in the world ,thank you Ramin for everything ,I came with all the pleasure and all the happiness in the world every morning thanks to Ramin!Everything was great,best colleagues ,best trainer,best course!it covers everything to become a Receptionist,check in,check out,handling complaints,behaviour,attitude,positivism.I recommend this class to everyone who wants to work in a hotel!it's fantastic!i just finished today and tomorrow graduation day!I will let you know with all the changes about my job!thank you once again Reception Academy!
I would like to say thank you to all Reception Academy for this beautiful experience. A special thanks to Daniel for his patience, for his interesting lessons and for his ability to catch our attention despite being 7:30 in the morning, every morning. If I went back again definitely I would choose this course, not only for technical skills that I have learned, but also for the beautiful people I have met. I finished the course on 21st August and I will start to work on 17th September. Without you I couldn't do that. Thank you, thank you and again thank you. Good luck to everybody!!
This is definitely the best choice I have made! Thank you very much for the exceptional training that the academy has provided. I would like to thank my trainer in making sure that we get the 5* training that we need in the hospitality industry! Learnt a lot of new things in the past 3 weeks, and I definitely hope to learn more in the coming days.
The course is fantastic and give good possibility to find a job quickly, in fact I found a job in less than a week! Thanks for everything!
Reception Academy's training course definitely helped me 2 years ago and I am still grateful for that. Highly recommend their courses!
I done receptionist course. Got a job in one of biggest Millennium & Copthorne hotels. Worked a year there. Now I will be working front of house receptionist on Carnival Cruise line ship . In Caribbean ! I have a lot to thank Reception Academy, for giving us new opportunities in life. I am able to go towards my dreams now in hospitality industry. If you have a thoughts about doing this course, don't think to much, just go for it. It is a great course with a lot of life changing opportunities.
I want to say thank you to the whole reception academy team , I also want to say a special thanks to Ramin Semsar he is a great trainer and I learned a lot from him , he is a very supportive and caring person. I was a pastry chef for 7 years so this was new to me but after I completed the course I was fully prepared with knowledge and ready to start a new career in the front of house . I truly recommend this course.
I would like to share my experience with Reception Academy. I am passionate about tourism and hospitality, and Reception Academy gave me the specific knowledge to get more confidence with myself in this kind of job and got full trust with the system. After finishing this course, I found a job in two weeks. A big thank you to Nathalie, who was my teacher in this course. She followed each step of this course with enthusiasm and energy. She was always keen to help us for any questions. Reception Academy is not only knowledge, is passion and professionalism and I highly recommend it.
Thank you very much for everyone in Reception Academy . The course was absolutely fantastic, we got really good experience during the course. Everyone in team was very professional. I really enjoyed the course and I have never mind to fulfill that.
My experience with Reception Academy was fantastic! Thank you for everything. After 1 week from the end of the course i got a job. :) I have learnt a lot about professional behaviour and opera system. They also provide many advices for the interviews that really help me during the trial in the hotel. From all team you can get all the support that you need.I really recommend it to anyone who wants to start a career in this field or just want to became more professional. I would like to thank Ramin Semsar for his patience and for shared with us his passion for this job: " if you can't be good.. be Fantastic! " :) Many thanks to everyone was a great experience.
Great environment. Good facilities and very attentive and supportive teacher Ramin Semsar. In hotels, Reception Academy is considered as high quality school. Thank you again!
Thank you very much for sharing your experience with us. I have learned lots of tips. This experience will help me a lot in my future career.
Thank you so much reception academy! It was a great experience! Thank you Pierre for your patience you are lovely!!!! :)
This course really opened up so many doors. The trainers were exceptional and I will highly recommend this course to anyone wanting to start their career in hospitality. Pierre was great in teaching all the ins and outs. Thanks to this course I will be starting my new career in hospitality in September
I have finished 2 weeks Hospitality English Course at Reception Academy.During those 2 weeks I improved my English,learned a lot about hospitality terminology and focused on real life situations in hospitality too.I'd like to say Thanks to amazing teacher Ramin Semsar
Reception Academy is the PERFECT place to start figuring out your future and your career. If you have a real, visceral passion for the hospitality industry, and if you're ready to study hard (there are lots of things to learn, and not much time to do it), then they will give you the means to build yourself into an exceptional asset for every business in this sector. At the end of the course all the positive things I could say aren't even a fraction of what Reception Academy deserves. As my classmate Maria Sara said, just before me, the biggest "thank you" goes to Ramin, who is not only a brilliant, wonderful teacher, but also an amazing person. His passion for teaching and for this industry is contagious, and he can really bring out the best of each and everyone of his students. The course will teach you EVERY SINGLE THING you need to find a job in the hospitality industry and to be one step ahead of the tough competition you'll have to face in a super-busy city like London. And after that, when you'll find the job, thanks to this course you will already have all the knowledge you need to approach it and to start planning your next career step in on of the most interesting and dynamic sectors in the world. Thank you, Reception Academy, and above all... THANK YOU RAMIN!!!! YOU'RE THE BEST!!!
I want to share my experience with you so maybe it will help. I have moved to UK 1 year ago and as every young person living in a country that doesn't allow you to dream big, I decided to come here and find luck. I attended without too many expectations at the beginning a 9 weekends training course to become a Receptionist but at the end of it I can say loud that Receptionist Academy was the best luck I could find. I finally found my path in life, thanks especially to Ramin, who with his teaching opened my eyes and made me realise my potential and the passion I have for the hospitality industry. He was not only an inspiration but also someone who was always be there for you if you needed. In this place I found professionalism, knowledge and amazing people. I can't recommend it enough to all of you. The best money spent in life and I am so sad this experience has already finished. Trust me you won't regret it!!!!! As someone told us "Don't just be good, be exceptional" and this academy does so. Thank you Reception Academy! I will never forget this amazing time of my life!
I would like to say many thanks to reception academy and furthermore to my fantastic trainer Ramin! I am very happy because after one week I found a job in a beautiful hotel, I am very excited for the new step in my life. Ramin is an amazing teacher and a really nice person! I really recommend this course, but it's necessary to study hard!
I had the most perfect experience ever!!!Thank you Ramin for all your patience and your wisdom what you shared with us!!Love Judit!!!
After completing the course at Reception Academy and attending the Graduation Day I found a really nice job straight away ! I met new friends and the trainer Pierre is very professional and funny as well with lot of tips and secrets to share for succeed as a professional receptionist ! Really recommended to get in the industry and start a new career !
I just finish the amazing two weeks of Hospitality English course here at the Reception Academy. I want just to say thank you very much at My teacher Ramin Semsar for all the advice. I decided to attend this course to improve my pronunciation. After these two weeks I fell more confident with my English. Thank you again Ramin. It was great met you and all my classmates
"Do it with passion or not at all!" Many thanks to Ramin Semsar for excellent support and guidance.I have a certificate of completion of Hospitality English Language course. RAMIN trained us to the highest technical and behavioural standards to face the guests. Thank you again for everything RAMIN!You are amazing! I am very happy with the results after the course.BOOK NOW
My experience with Academy Reception was more a journey where we have now reached the destination with a rich stock of knowledge. I have no words to thank the wonderful team of Academy Reception especially I want to say thank to my teacher Ramin Semsar because he shared his passion for the hotel industry and has taught us that in this area we can grow and develop career until the highest speed. Is not only a course it is a real life experience, one step up in your career that is just beginning. I highly recommend this wonderful course if you're looking for to really make a career in this field. You will find Reception Academy a place where you will get full support from a wonderful team from whom you learn real life lessons. Thank you so much for all you did for me.
It has been 15 days since I'm not going to the class and I can say really miss it! I Just want to say an infinite thank you to Pierre Runacher for making this class not just a class but an amazing experience! Me and I think all the class felt his support and enthusiasm.The lessons were interesting, motivating and never boring and only an amazing trainer can teach like that. I just want to take the occasion to say a big thanks to all the reception academy staff for the support and help and I really would recommend this course to all the people that wants to start a career in hospitality!
I would like to say thank you to all Reception Academy team, especially to the trainers Ramin and Pierre for all their support. For me, the receptionist course 4 weeks has been the best experience so far. I really enjoyed studying a lot of things about Hospitality in Hotel. I recommend to anyone, who wants a career in Hospitality and visit Reception Academy. Many thanks again!
I would like to thank Reception Academy team for their support and a very special thanks to my trainer Ramin for his support during the course . I got my job even before I completed the course, what was really impressive for me. I can recommend this course to anyone who would like to start their career.
I would like to say thank you to my Trainers Ramin and Pierre. I really enjoyed studying with you and I found this course extremely useful and helpful for my career. I would recommend people who want to start their career in Hospitality, should come and visit Reception Academy.
Thank you Reception Academy, it's been a great experience!!! 4 week had just flown very quickly, but we had learnt a lot. Only 2 days after I finished the course I got a job with Hilton. Fantastic and inspiring trainers, thank you again Ramin and Pierre!!! And good luck to the new students!
Today; my first day at work at "La suite West Hotel", 5 stars Botique Hotel in Queensway. I really enjoyed my day! I really would like to say thanks again to all the staff of Reception Academy! Two of my colleagues come from Reception Academy, like me!
Reception Academy I can't thank you enough! I have just completed my first week at the Mandarin Oriental Hyde Park. It has been super exciting and interesting. Thank you to all the amazing staff at Reception Academy and in particular my fantastic trainer Ramin for training me so well and getting me started on my new career path! I am very happy.
Thank you all at Reception Academy for this amazing experience finished a couple of weeks ago. I found an internship in a 5 star hotel here in Italy and I couldn't be happier I have studied with you and learned from you. Professional and serious environment and amazing people. Thank you!
I am living in New York City and I finished the 4 week Front Desk Agent Course at Reception Academy and now I have some news to share with you... I have found a job!!! I am starting in a week as a Front Desk Agent at the Fitzpatrick Hotel Manhattan (it's part of an Irish chain of boutique hotels). I am so happy I am in cloud 9!
Thanks again for all the knowledge you have shared with us in your classes, it's been a pleasure to have attended Reception Academy.
Was a fantastic experience to finish the receptionist course at the Reception Academy! If you want to get a good job I recommend Reception Academy courses with their amazing teachers!Thank you Ramin Semsar!
Thank you Reception Academy for the fantastic Hotel Receptionist course! I have learned so much during the last month and met some amazing people in the classroom. Biggest and special thanks to my trainer Ramin Semsar! A fantastic teacher and person, who is really passionate about what he does. I'm so happy to have met you, the course wouldn't be the same without you :) Some of us even got a job before the end of the course. And the graduation day was FANTASTIC! We had the opportunity to meet some lovely recruiters and hotel managers. If you're looking for a world of opportunities, Reception Academy is the place to be! Photo: Our 'iconic' photo on the Graduation Day (22/05/2015), in front of Big Ben. Happy faces! :D Yayyy! x x
I would love to say thank you so much to all Reception Academy's team. I will never forget how nicely I have been welcome by Marcela, all the great support and amazing training that I have received through all month from Nathalie and the fantastic students that I have met. It has been brilliant. I would definitely recommend this course to anyone. On the the same day of graduation I have been offered an interview, and after only a week from the end of the course I have received a job offer...I did not even apply for a job position...this is all thanks to Reception Academy!!!
This course was a great start to understanding Hotel customers and their needs. It gives you many ways in which to create moments for your customers and increase their happiness. It opened my mind to what is possible in customer service. I'm very happy I took this course!
Fantastic experience!! I kindly recommend this course to everyone, even if you don't have any clue about hospitality industry this course will help you and will open a new world for you! Big Thank you to our trainer Ramin and all Reception Academy team!
Well, what can I say. Fantastic. Learnt so much during the course, met such a lovely people, been taught by the best teacher. What more could you want? This is amazing opportunity for everyone. Never had a course with so many benefits and open doors. If you are working or interested in the Hospitality industry, this is the perfect course for you. Thanks to all from the Reception Academy team and especially to RAMIN. You are so good of what you are doing and I am really happy I made this choice. Looking forward to my next course :). Soon ;) I want to share my interview experience as well. Thanks to the knowledge gained during the course I had amazing 1st interview and they've called me 2 hours after to offer me the job :). Thanks for everything. Wish you all the best. X X
If a person is interested to the hospitality field, loves stay in contact with people and dreams to work in one of the best hotel companies, Reception Academy 4 week course is the only course that gives the right preparation.Professional environment and exceptional tutors! It has been a pleasure to take part of that course, not only for the preparation but also because I met amazing people that I'll never forget because I have shared fantastic moments! Thank you!
Even if with some delay, I'd like to say thank you to my fantastic teacher Ramin Semsar for his patience and the passion with which he has introduced my class to the world of Hospitality!!! I really think you are a charismatic teacher and a very special and sensitive person!!! :)
Like I promised my teacher Ramin Semsar, thank you for your support. I'm working as receptionist in a 5* hotel in central London, I feel like a baby taking her first small step ..... ;-)
One of the best experiences of my life. It is not just about learning, it is not just about improving personal skills: people who work here have a huge background for what concerns working in Hospitality. You'll learn what responsibility, consideration and professionalism are. A special thank you to Daniel (Hotel Receptionist&Opera V5) and Ramin (Hospitality English Language): they both are the perfect example of people who really love and enjoy their job. They always put a lot of passion into their classes and students can feel it. Daniel is one of the smartest person I've ever met. Ramin gave us a lot of useful tips to improve our English skills and he's always willing to help us for any doubts. I recommend Reception Academy: it is the best first step you can do in order to join Hospitality world.
I definitely recommend Reception Academy to everybody!! It was a wonderful experience where I meet great people and I learnt so many useful things. Thank you Reception Academy for everything. I am pleased that after a week from the graduation day I found a job in a 5* hotel, it will be a good start for everybody who wants to do the course.
My name is Francesca, and I'm writing down my experience with Reception academy discovered hearing from a receptionist which previously did this course...after 12 years in the F&B Hospitality world, I couldn't learn any new things, was time for me to change and join the FOH world..first of all I think I had...actually we had the best Trainer ever, Daniel David, really professional, skilled but funny in the same time, always ready to support you, the last month has gone so quickly, my graduation day was the 24th, and started my new job as receptionist the 2th of May in Megaro Hotel, I will coordinate Reservations and events ( and this is exactly what I was looking for) I had 5 different interviews, and many Companies are still contacting me, and I introduced a friend of my which is already a Receptionist, in fact she will join the course Becoming a Supervisor, and I wish for her to be trained by Daniel, I want to say thank you to the special Reception Academy Team: Jade, a great Lady, Marcela very sweet, the Lovely Ali and Pierre another Trainer very helpful. I'm glade and proud of my self, I'm satisfy of what I did, to be part of a very well organise structure, I met beautiful people, and I saw facts : I founded the job of my dreams, thank you Reception Academy, thank you so much to our Trainer Daniel David.
Wonderful experience! Very professional! The topics are clear and very very useful. The atmosphere is serious but also very friendly.
Really really nice course! Thank you very much Nathalie for making the course interesting and funny at the same time (at 7 in the morning it's not easy to have the energy you had ;) ) and for sharing your tips and experiences which helped me to open my eyes! It has been a quite intensive week but extremely helpful! I would recommend this course to everyone who wants to learn more about hospitality and Opera in a short time but in the most efficient way! Great staff, well done! Ps. Nathalie... I'm still breathing from that day :D
I decided that I wanted a career in Hospitality and you helped me to move my first steps in this awesome world. I met amazing people like my super trainer Ramin Semsar ( and Pierre Runacher) and all of the members of Reception Academy! How can thank you then? I had a Great Time with you and I'll always be grateful for your hard job and for giving me the means I need to reach my Goals :) Hotel Receptionist & Opera V5 course has exceeded my expectations!
I would like to thank Reception Academy and all my valuable teachers for giving me the opportunity to join a truly excellent team at Ascott Mayfair. One of my dreams to take part in hospitality industry here in London came true. I would like to say special thanks to Jade because she was always beside me encouraged me for the best.
THANKS RECEPTION ACADEMY!!! I finally got job in a 3 stars Hotel Britannia and I can say it's a really good start for me!!!!People are nice and I feel comfortable in there. I'm using Opera system with confidence thanks to the Reception academy course :) Many thanks to Pierre for all the support and assistance!!You're really a very good trainer!!Wish all the success and luck to everyone!! Elena
Thanks guys for a fantastic course! I've learnt so much and the opportunities you provide during & at the graduation are fantastic. Thank you ! Joseph
Thank you thank you thank you reception Academy, for giving me this great opportunity to introduce me to the world of hospitality with the eyes of a professional receptionist. Ramin thanks for your professionalism, patience, and for being a great teacher for all of us. I hope this is just the end of a great start.
Participating in Reception Academy training was an amazing experience for me. I learned a lot of useful things that I didn't even know that they existed. For me the most important is that I learned very useful behavioural "rules". Although i have studied many years, I feel that I didn't have the knowledge about real interactions between the people in business sector. Ramin gave us some good advices during the course that we all have to follow if they want to succeed. Personally i will try to follow them. Moreover, learning Opera PMS was really very useful because we will handle the system with more confidence in the job field and it will not be like climbing in a mountain when you never had attempt to. I feel also that this improved also my general computer skills!I In general the course was really professional and the organisation of the time quite good.On the other hand Ramin was really patient with my bulk of questions and made the lesson very interesting so as to make us think have questions. I really enjoyed.A big THANK to Ramin, secondly to our french teacher Pierre and then to all the ReceptionAcademy team for the support and the amazing graduation Ceremony. I hope the best to all the members of the team Styliani Ntafa
One month has gone by since I started the course and today I have my certificate in my hands. It's incredible how fast time goes by and how much one can learn in one month, a lot of technical and behavioural knowledge that I will keep with me wherever my life takes me. I want to thank my teacher, Ramin, for sharing with us his knowledge and experiences and making us feel like... exceptional receptionists
In my opinion I would like to say that Reception Academy is the best academy that I have ever attended. It will gave you the best training, support and encouragement in completing it successfully. The trainees are absolutely so friendly and amazing as they do make sure that you feel so comfortable, confident and overall they make sure that you do have a great time and enjoyable moments. I personally speaking have very much enjoyed every single minutes of it so I would most definitely recommend it to everyone to have a go at it and do it.
Thank you Reception Academy for the opportunities I gained with your help. I will always remember the things you taught us. Special thanks to the best trainer ever - Pierre Runacher,I really miss his classes and his "common sense" sentences ????. I would certainly recommend this course who want a career in hospitality. In 2 weeks after graduation,I got a job to a lovely boutique hotel , Cranley. Thank you again !!
I found out about Reception Academy from my friends, and I said I must try...and it was the best experience !!! Great Team!! If you want a change in your career this is the best choice!!! Love Reception Academy !! The time together was to short!!!
I would like to recommend Reception Academy to those who are interested to work as hotel receptionists. I was hired at a 5 star hotel after only two weeks from graduation. Many thanks to Nathalie for almost indoctrinating us with 5 star hospitality standards and behaviours :) This was what helped me to get the job. Also, many thanks to Daniel who gave us very useful tips about the interview process :)
Thank you Reception Academy for everything! I have found a great opportunity as a front desk agent, special thanks to Ramin Semsar and Pierre Runacher!
Reception academy is great!!!! They teach you everything you need to know about reception and how to deliver 5*service. Ramin Semsar is amazing trainer always happy to help, patiently explaining everything until we all understood...He has always big smile and is full of jokes. Thanks to him you will always look forward to go to weekend class, even after busy week at work and even you know you will spend the whole day at school...Because he makes studying fun!!!
Thanks to Pierre and Nathalie! The course is enjoyable and really useful to start a career in top quality hospitality! I strongly suggest Reception Academy to everyone is interested in this field! New job guarantee! ;)
I would like to say thank you Reception Academy for gave me a fantastic opportunity with hospitality industry. I would also say big thank you to Ramin Semsar my Saturday teacher for all what he did for me I always looked forward for lessons because we had so much fun. He was always smiley, happy to answer all questions and help with whatever we needed....this course is great!!!!! . It was a fantastic time. I fully recommended Reception Academy if you want change your future.
The Hotel Receptionist 4 week course and Opera has really exceeded my expectations. It is very well organized and has a lot of practical exercises where you can put everything you learn into practice as if you were working as a real Front Desk Agent. The teacher was the best we could have, professional, knowledgeable, helpful, and really inspirational. Thank you Daniel for always being an example to follow, all the good pieces of advise that you have given us, and above all thank you for reminding me why I want to work in a front desk position. Guillermo Díaz.
After 6 weeks spent with Reception Academy (4 at Reception course and 2 at English course) I have to say that was the most beautiful experience from my life and I'm very happy and proud for choosing these amazing courses where I had the opportunity to learn from the most dedicated trainers, but also I'm sad because it's over. For me every day spent with Reception Academy team was a pleasure and believe me because I have not missed any day. I really recommend everyone do not hesitate to do any courses with Reception Academy they are THE BEST Thank you very much Nathalie, Rami and of course THANK YOU Daniel.
Hi there! I would like to recommend Reception Academy because...it's the best thing you can do to join the hospitality industry! I have learned so much about that from my trainer, who has always been straight to the point and clear. A SPECIAL mention goes to Nathalie Deline-Mullis who helped me a lot with her advice to find my dream job! Thank you Reception Academy!
Thank you so much to my trainer Daniel and to Reception Academy! It's been a great experience and in less than a week I got a job for Hilton DoubleTree!
I recommend everyone who is interested to have career in hotels (UK), to do the Hotel Receptionist course in Reception Academy. They are professionals in Hospitality sector. Thank you all, Reception Academy staff, for the help.
Another day is gone..and We are close to our aim... Being exceptional receptionists!! I guess We have the most exceptional trainer. Ramin Semsar has a contagious enthusiasm for this job. He is able to give us wise and good advices and makes our days very light and funny at the same time with all his stories!!! I really enjoy his lessons and I really appreciate his work!!!
I would love to say many thanks to Ramin (my Saturday's class trainer) who is very passionate about his job, enthusiastic, experienced and always ready to help for his student, I learn every week a new thing and new ideas from him, huge thank you for him
If you are thinking to study this course or not my advice is: Go for it!! Definitely!! And when you study the course I hope you will enjoy as I enjoyed before. The academy teachers and staff are really nice and allways ready to help. Specialy our teacher Pierre. Well done for them!!
I had Amazing experience with English hospitality course ,it helped me a lot. During two weeks I improved my understanding of hospitality terminology, it gave me lots of confidence with speaking, I always looked forward for lessons because we had so much fun. Nathalie Deline-Mullis was always smiley, happy to answer all questions and help with whatever we needed....this course is great!!!!!
Well, it's my turn to write!! I used to see all the comments and I wasn't sure to attend the course however I changed my mind and after terminated the course I got lots and lots job interviews and finally I got the job at park plaza riverbank.. Thank you to Ramin Semsar to have been very patient and helpful!I really advice to all the people that like hospitality industry to attend this course!
I am pleased to announce that after two weeks from graduation I received a job in Citadines Trafalgar Square, which is an amazing hotel in a wonderful location. I have to thank for this to Reception Academy and specially to my teacher Ramin Semsar who guide me and improved my experience and skills, and made everything possible. Thank you for everything.
After the 4 weeks course at Reception Academy i got a job in less than 4 days from my graduation... finally a course that prepare and give you the skills and instruments necessary to start a new career in the hospitality industry, and it's true. I came here from australia to attend this course.... and it was worth it! Thank you again Reception Academy!
Would strongly recommend Reception Academy, I done the Front Desk Agent Course and it was a great experience. It was a shame the 4 weeks went so fast but had the best trainer and had the chance of meeting nice people. Would do it again :) Once again a big thank you to all the staff that made this experience unforgettable..
"Hospitality English Language" at Reception Academy is a fantastic course! 'It's perfect for that people who want to improve their professional language. The course is full of activities and excercises. Nathalie, the teacher, is simply great! She is very professional and is always more than happy to help her students! I really recommend this course!!!
I really want to say thank you to Reception Academy because this experience was very formative for me. I appreciated the lessons of our trainer Ramin because he taught us that everyone could be an expert but what makes the difference is the passion in what we're doing. I would recommend Receptionist Academy to everybody wants to start an effective career in the hospitality industry. And thanks to all the staff for the support!
I want to say many thanks to Reception Academy for this amazing opportunity! I attended the Hotel Receptionist course for 4 weeks and I learnt all the essential skills needed to be an exceptional Hotel Receptionist. I had fun with my mates and my fantastic trainers Ramin and Pierre . Finally I am happy to say that I got the job within 2 weeks in a 4* Hotel!!! I suggest Reception Academy to everyone who wants to start a career in hospitality Thanks a lot again!
After my graduation ceremony I received a few emails with invitations to attend interviews, but I decided to attend the interview at The Grosvenor Hotel - Victoria and I got the job :-) I definitely recommend Reception Academy to everybody that wants to build a career within the Hospitality Industry, not only because they have excellent teachers, but also because they are passionate about what they do.