InterContinental Hotel Group

IHG is a global hotel company whose goal is to create Great Hotels Guests Love.

IHG is one of the world's leading hotel companies – we have 678,000 rooms in over 4,600 hotels in nearly 100 countries and territories around the world. We operate nine hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN™ Hotels and HUALUXE™ Hotels and Resorts.

From the first Bass brewery in 1777 to today’s hotel company with more guest rooms than any other, IHG’s history is one of pioneering people and new ideas.

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Our Philosophy

What are our Winning Ways?

IHG’s Winning Ways are how we behave every day – a set of behaviours based on our values that are helping us to become one of the very best companies in the world. They reflect the values that are important to us and were developed through research with our employees across the world into how they behave at work every day – and how they want the people they work with to behave.

Our Winning Ways provide a strong sense of shared purpose, and are critical to driving our business performance forward, as well as making us a great, enjoyable place to work. They make us a high-performing organisation that helps deliver our company’s core purpose – ‘Great Hotels Guests Love’. The heart of our company has always been our people. It is our people who bring our brands to life for our guests.

Do the right thing

We always do what we believe is right and have the courage and conviction to put it into practice, even when it might be easier not to. We are honest and straightforward and see our decisions through. We keep our promises and we don’t let people down We seek out the facts and trust our judgement We take responsibility and make decisions even when they’re difficult

Show we care

We want to be the company that understands people’s needs better than anyone else in our industry. This means being sensitive to others, noticing the things that matter and taking responsibility for getting things right. We treat people as individuals We look and listen for the little things that make a difference We use our experience to find new ways to deliver great service

Aim higher

We aim to be acknowledged leaders in our industry, so we have built a team of talented people who have a real will to win. We strive for success and value individuals who are always looking for a better way to do things. We put our hearts into learning new things We challenge and encourage ourselves and each other We always look for ways to improve

Celebrate difference

We believe that it’s the knowledge of our people that really brings our brands to life. While other companies may want to impose a rigid, uniform view of the world, we do not. Our global strength comes from celebrating local differences whilst understanding that some things should be kept the same. We welcome different perspectives and listen to everyone’s ideas We are respectful of all cultures and look to learn from others We play an active role in the communities in which we operate

Work better together

When we work together we are stronger. We’re at our best when we collaborate to form a powerful, winning team. We listen to each other and combine our expertise to create a strong, focused and trusted group of people. We work hard to develop excellent working relationships with colleagues We think about what we do and how it might affect others We trust and support each other

Staff Benefits

Everyone at IHG is aligned behind one clear goal; to deliver Great Hotels Guests Love. We may be nine different brands but wherever you join us, and no matter how far your IHG career takes you, you’ll be working to make a real difference.

Statistics

Number of rooms:678,000 in 4,600 hotels in over 100 countries

Number of employees:many thousands all over the world

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