Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

Hotel Receptionist & Opera PMS V5

This popular course has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Our four (4) week course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand-standards of 5* Hotels and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently anyone from any professional background, nationality or age is welcome to join the course.

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of close collaboration with our partnered hotels many of our graduates find employment upon completion of the four week course.

Taught by experienced instructors, this unique interactive 80 hour training, gives you an insight into the real working environment of Hotels.

Course Material covered:

UK 5 star Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Cost:

Weekday Course:

  • £799 – This rate may be paid in three instalments of £266.33
  • £749 – This rate is the discounted rate which must be paid in full at the point of booking

Weekend Course:

  • £899 - This rate may be paid in three instalments of £299.66
  • £850 - This rate is the discounted rate which must be paid in full at the point of booking

Included in the price:

  • Reception Academy stationary to utilise during the course.
  • Access to our classrooms during the course, subject to availability
  • Certification of completion
  • Graduation ceremony in a 4/5 star London Hotel
  • Professional profiles on the Reception Academy website which is accessible to over 500 partnered hotels
  • An e-copy of your customised Reception Academy CV
  • An e-copy of your profile photo, in jpeg format

Course times available:

Weekday Course:

  • Monday – Friday 07:30 – 11:30 or 12:00 – 16:00 or 16:30 – 20:30 – 4 weeks

Weekend Courses:

  • Saturday or Sunday 09:30 – 18:00 – 9 weekends (Cost of Weekend course is £850 in full on the day of booking or £899 in three payments of £299.66)

Locations

Reception Academy London

Coppergate House
16 Brune Street
London E1 7NJ Nearest Station: Liverpool Street Station

Testimonials

  • Ali Mansoor

    Hello, Everyone,

    First of all I am so sorry for getting back to you bit late. As you can understand it’s been very busy schedule due to interviews and my work commitments. This blessed course does worth not even every single penny but believe me it worth way more than that. I know you all want bright future why wouldn’t you be and obviously when a lot of expenses to pay. You must be thinking whether am I taking a right step to enroll for this Blessed course. Well, I can guarantee you one thing. If you have a real passion for hospitality and you are ready and eager to learn then THANK GOD THE ALMIGHTY you are in right place. Please close your eyes and book the course and then you will realize yes I am going into right direction and I am in safe hands as reception academy blessed with brilliant and such an amazing, superb trainers such as Mr Deena Pillay (Tricky D LOVE YOU MAN ALWAYS, BIG HUG) Pierre, Natalie and obviously very friendly and genuine administrations staff Ali, Jade , Daniel , and Mr Hartmann. They will take you to another amazing hospitality world and will teach you brilliantly so you can be a successful exceptional receptionist, supervisor, and manager of todays big brands and 4-5 properties. If you are thinking about booking this course then you are genuinely thinking about boosting your career and you are being very honest with yourself. ?. My story might be very similar to any one of you. Well I came to U.K back in 2008 to complete my B.A (Hons) Degree in International Hospitality Management. While I was studying I had a couple of part time Jobs and when I was in my final year I had a Job as a sales/support executive. Even though I was able to secure my job but I never stopped thinking of pursuing my career in hospitality. Then I come across reception academy and they were offering some front office courses. I always wanted to start my career in hospitality from the front office department like most of you all wanted to start your career in hospitality industry within this department.

    “To accomplish big things… you must first dream big dreams” “Conrad Hilton”

    Due to some personal reasons I was unable to enroll my course back in 2011. Then I got promoted as a Customer Support Manager within the same company. As mentioned above I never stop thinking of pursuing my career in hospitality. I knew reception academy long time ago then I took my own initiative and booked a course with them on the 28-04-2014. Which was one of my great, wise and right step As the course started my trainer was Mr Deena Pillay. He is a amazing talented friendly and exceptional mentor. Right from the day first we all fell in love with him. Reception academy has been blessed with trainer and person like Deena, which is so great. I have not only met with great trainer, but I have also met with really great people in my class and we all have really great friendship with each other. Reception academies also provide you a great theoretical and practical learning environment. You love every second of it. You start this course and to be very honest with you do not want to finish it . You wish to keep it going going and going. Learn learn and more learn. ;). It’s also down to yourself how keen you are to learn and not only just to learn also putting into practice. It’s all down to you as well even though trainer like Deena will teach you every single thing, as he is very focused and exceptional. He really works hard teaching us so in returns we all should follow him learn from him, as he deserve it. It’s all about us we are the future leader of hospitality industry and we are going to be a future exceptional receptionist, supervisor, manager and hotelier.

    “Worrying has never solved anything yet. Prayer, thought, action – yes. Just worrying, no! “ “Conrad Hilton”

    Now I guarantee you one thing. Some of you will get jobs in very nice 4-5 properties before finishing this course and some of you will get the job and interviews offer on graduation day which is again is the most exciting part of this course where you get to meet with amazing and potential employer. Less than one month you manage to secure your job in very nice 4-5 Hotels. I would also love to share the biggest achievements of my life. After finishing this course on the 23-05-2014 I started receiving interview calls from 4-5 properties. I had an amazing experience during my interviews and learnt a lot. I also had an amazing feedback from the employers. I am deeply delighted, honored and humbled to tell you all that I have been offered a Job from One and Only Hilton. Wooooooo Hooooo. I have not just secured my Job I also believe and sure I have secured my whole career.
    “Achievement seems to be connected with action. Successful men and women keep moving. They make mistakes, but they don’t quit. Success… seems to be connected with action. Successful men keep moving. They make mistakes, but they don’t quit.” “Conrad Hilton”

    I have no hesitation at all to say that it’s all because of the reception academy has provided us with such a great platform and with blessed knowledgeable trainers and obviously their hard work determination, enthusiasm, leadership and team work paid off. I will also say that you cannot clap with one hand you need a second hand too to make it happen. It’s all about us students our hard work passion to learn and putting into practice will take us to another level.

    “[On dreaming] Imaginative thinking backed by enthusiasm, vitality, expectation, to which all men may aspire. “ “Conrad Hilton”

    So come on guys what are you waiting for pick up the phone or visit reception academy and book the course immediately. Please do not waste your time. Time won’t come back. As you know time is money and you do not want to lose it. May God The Almighty Showers His Kindest And Greatest Blessings Upon Reception Academy And Staff. May our reception academy keep flourishing. I miss you all. :( At the same time I am so honoured pleased to be a part of reception academy and Hilton.

    Exceptional Course Written 24th Jun 2014
  • Czarhea Anne Balgos

    I would just like to say that my experience with Reception Academy was remarkable! I had an amazing trainer, Pierre :) "just saying" .... and I am grateful to have met amazing classmates who I now call, my friends. Reception Academy was a big help in my career, I am now working for a 5* Hotel in Barbican, The Montcalm Hotel London City . Once again, thank you very much!

    Knowledge is power and power leads to success! Written 7th Jun 2014
  • Nick Anthony Mcdonald

    Before I came to the reception academy I was cautious of paying the money I did but im so glad I chose reception academy,because the knowledge you learn in such a little time is remarkable. It is a tough 4 weeks but if you really put in the effort it will be so benifitial to you.The students are fantastic and so are the trainers I would certainly recommend this to everyone!!!

    Great Experience Written 4th Jun 2014
  • Mohammed Grana Rifi

    Very nice course worth the money I paid. After graduation I received dozens calls from potential employers and I could just choose the best offer. Just today signed my contract and soon I will start working as Receptionist. Special thanks for Deena - my teacher - for all your help and advices.

    Reception Academy April Graduate - " I received dozens calls from potential employers and I could just choose the best offer" Written 16th May 2014
  • Simona Ilieva

    I've been meaning to write sooner, but since I got a job on the very next day after I graduated from Reception Academy, I have been pretty busy putting all the knowledge I got during the course into practice :)) A big, warm THANK YOU to Deena and Nathalie!! And the rest of the team of course! I have learned so much in this (too short!) month I've been studying there. I can confidently say that I have changed for the better not only as a professional, but as a person as well. To all those, who are browsing courses and wonder what to do - Reception Academy is THE right place! Thank you once again for everything, Deena and Nathalie!!

    Reception Academy April Graduate - "To all those, who are browsing courses and wonder what to do - Reception Academy is the right place!" Written 16th May 2014
  • Antoniya Chernaeva

    I want to say a HUGE THANK YOU to all the people, who are part of RECEPTION ACADEMY's Family. That course was one of the most exciting, unforgettable and helpful experience I have ever had. A week after my graduation I am pleased to say that I have a job as a receptionist in one if the nicest hotels in London! Once again Thank you, Deena for being the best ever eveeeerrrrr!

    Reception Academy April Graduate - "The course was one of the most exciting, unforgettable and helpful experience I have ever had" Written 16th May 2014
  • Katka Cochrane

    If you'd like to become a hotel receptionist you MUST do this an excellent Receptionist course.It has a very good set up.Thank you very much Reception Academy team for helping me with starting my new career.And Deena Pillay!!!!!....you are the best trainer and you have a gift to teach others and inspire them.Thank you SO much!!!!Two days after completing this course I have received couple of interviews and felt well prepared.It was a pleasure getting up on Sunday mornings to do this course.Learning and having lots of fun too.All the best.

    Reception Academy April Graduate - "An Excellent Receptionist Course" Written 2nd May 2014
  • Joanna Hamadi

    I have recently graduated Hotel Receptionist& Opera V5 Course in Reception Academy. I wanted to change my career and start to work in a hotel as a receptionist but I was not so sure if the Course is going to help me to find a job in hospitality. Now I just still can not believe how my life has been changed for the last few weeks. I have attended an Open Day for a job in Dorsett 4* Hotel in Shepherds Bush with my professional Reception Academy Cv and I have passed all interviews for a job as a receptionist. Few days later I received a phone call from the hotel with the job offer. And this happened before I even graduate from Reception Academy. The Dorsett Hotel is planning to open in June this year so I am very excited and can not wait to be part of it and use all my skills and knowledge from the course. I have learned so much how to be not only a receptionist but how to be an exceptional receptionist with knowledge of Opera. I think hotels love to hire Reception Academy students because they have already know so much and hotels they do not need to train them much. I would also like to specially thank to my teacher Deena Pillay who is incredible teacher, who has skills to pass the knowledge to other people in a easy way. When attending classes I was having so much fun and I could not wait to be there again. Deena- Thank you so much for teaching me and make me always so happy. Reception Academy- Thank you for changing my life! Joanna

    Thank you so much for teaching me and make me always so happy Written 1st May 2014
  • Chunying Li

    This is a fantastic course! Deena, you are an excellent teacher! Thank you Reception Academy, I successfully finished my first training course in London, like you say ''knowledge is power, power lead to success''. Now I believe my dream job has become closer to me!

    Reception Academy April Graduate - "This is a fantastic course!" Written 1st May 2014
  • Tatiana Frigioi

    Dear Reception Academy Team ( especially to my trainers - Nathalie and Pierre), with respect and consideration, I would like to thank you for opportunity to grow up in this Hospitality Field. Even if I work for few years already in this Industry , finishing this course learn me to be an exceptional Receptionist, to increase my earning potential and to enhance my career. Investing in myself , I received the skills to do my job better and to communicate with customer in a polite and professional way and ensure that the highest standards of hospitality and welcome are demonstrated at all times whilst complying with all relevant procedures. Thank you for making learning fun and check in/out serious :-))) Tatiana

    Reception Academy thank you for opportunity!! Written 30th Apr 2014
  • Barbara Marki

    First time in my life I really enjoyed school all along because it was very interactive, never boring and I don't feel like I only learned here about the skills of an exceptional receptionist..I learned a lot about life and I met really great people :) it was more like an adventure and not like a regular course...:) and the best of all was Deena, amazing teacher (more of a life coach) and very nice and PATIENT personality...:)

    Reception Academy February Graduate - " First time in my life I really enjoyed school " Written 28th Apr 2014
  • Marina Farah

    Thank you very much to Reception Academy and especially to Deena for the great course and all the support provided. Would recommend that course for everyone!

    Reception Academy April Graduate Written 28th Apr 2014
  • Consuelo De Cillis

    I invested money and time to become a Hotel Receptionist. Thanks to Reception Academy and the best teacher Deena Pillay to given to me the groundwork to change job and my life quickly. Because now I can say I'm working for MACDONALD MANCHESTER HOTEL & SPA which is the largest four-star hotel in this lovely city! X

    Reception Academy gave me the groundwork to change job and my life quickly. Written 17th Apr 2014
  • Federica Sugliano

    Very interesting and useful course!Thanks to the Reception Academy..! Your precious tips and your passion for the Hospitality industry helped me to start a new career.. only 14 days after my graduation I found a job!!! Above all, I would like to thank Daniel, Nathalie and our french teacher Pierre! They have been very kind and helpful! thanks to my amazing class group as well!

    Only 14 days after my graduation I found a job!!! Written 16th Apr 2014
  • Amy Cavill

    Great course! I've already had a job offer and I only finished the course a week ago!

    Great course! Written 16th Apr 2014
  • Sabata Francesca Sarcone

    It is hard to find out the right words to express my gratitude for what you all have done for me. You gave me more than I was expecting in terms of knowledge, experience, support and friendship. An outstanding staff for an excellent school, who helped me to find a fantastic job in an amazing 5* luxury hotel only 10 days after my graduation. You helped me to believe in my skills and gave me the preparation to succeed in this career. Thanks to Pierre, Nathalie, Caty, Wajid and Daniel from the new FO Clerk of The Landmark London Hotel.

    Reception Academy outstanding staff for an excellent school Written 11th Apr 2014
  • Alex Liccardo

    I am originally from Brazil and have been living in the UK for 15 years. My background is Leisure and Tourism and I finished my degree at London Metropolitan University in 2007. Shortly after the end of my graduation I managed to find a job within my subject of study in a local authority in the South East of England. Everything was fine and I was very happy until 2012 when due to the government cuts, I was forced to reapply for my job with a completely different job description and I was no longer involved in Leisure and Tourism, instead I ended up dealing with taxation and all the bureaucracy typical of a public sector job. That was making me extremely unhappy as I realised I was in a dead end job and had to do something about it. Luckily, I found Reception Academy online and decided to enrol in a 4 week Receptionist & Opera course in order to increase my employment prospect in the hospitality industry. It was the best decision I have ever made and as a result of that, I was offered a full time position at Yotel in my second interview which I consider a very positive outcome. I do recommend Reception Academy especially if the intention is to learn practical skills that will lead to employment in a short period of time.

    Thank you Reception Academy for those 4 weeks which were definitely vital to the change of my career path.

    Thank you Reception Academy! Written 6th Apr 2014
  • Cyrielle Groisil

    I can honestly say that doing this course was the best investment of time and money I've ever made. I graduated last Friday and today I am one of the new receptionists at Hilton London Metropole !! And it's only wednesday !! A special thank you to Deena without whom all this wouldn't have been possible. Thank you for giving me the tools to success ! A special thank you also to Nathalie who gave me a few tips about the hotel from her own experience ;) Knowledge is power, power AND amazing teachers lead to succes ;)

    I graduated last Friday and today I am one of the new receptionists at Hilton London Metropole !! Written 4th Apr 2014
  • Francesca De Simone Iannece

    Thank you so much to Reception Academy for this beautiful experience. It helped me to achieve new knowledges and skills. I met wonderful people during the class, i will never forget this training. Thank you Mr Deena!!

    I will never forget this training! Written 4th Apr 2014
  • Bianca Monica Cojocaru

    I have found the whole experience brilliant, delivered to a high standard,this course has increased my confidence. I would recommend this course to anyone who wants to work in Hospitality and I had so much fun,Deena and Pierre are the best.I already miss everyone ?

    I have found the whole experience brilliant, delivered to a high standard. Written 4th Apr 2014
  • Laura Rizzato

    I'm really happy to say that Park Plaza Victoria Hotel has a new receptionist :). Thank you Reception Academy and thank you Deena for your patience.

    Thank you Reception Academy! Written 4th Apr 2014
  • Sergio Ottieri

    My personal version of L.E.A.R.N: L - "Listen to Deena and become a Receptionist". E - Empathise: "You can only imagine how was amazing this course". A - Ask question: "What are you waiting for to join the Academy"? R - Reach Solution: "They offer you 24 hour support because some of them "do not have a life". N - Next Opportunity: "Can't wait to come back and do the Supervisor Class". Well apart joke now...What can i say...It was simply amazing... I enjoyed every single moment of this intense month. Deena is a 5 stars teacher many thanks Mr....Amazing class and fantastic group. I will miss you all...:-) Ciao

    I enjoyed every single moment of this intense month. Written 4th Apr 2014
  • Cristina Marzocca

    Good afternoon everyboby at Reception Academy!!!!I'm glad to announce that I've been hired by Novotel and I'm very excited!!!It wouldn't have happened if I had not attended the 4 week course as Receptionist at Reception Academy :-))) A special Thank to Pierre Runacher who was an amazing tutor,well-prepared and who taught me how to be a professional receptionist I'm so grateful..!!!!What I learnt during this course is that if you believe in something you can achieve it!!!!I'll keep in touch!!!!Take care!!!!:-*

    Amazing tutor, who taught me how to be a professional receptionist . Written 4th Apr 2014
  • Florentin Bogdan Foarcea

    Thank you very much Reception Academy for giving people the chance for a new ,for a better future. I recommend Reception Academy to everyone who is thinking to come in hospitality field. Beside the knowledge,training,meeting new people and great trainers,Reception Academy gives you the necessary confidence and support to get a job! I have received two job offers and I have to think about them.Good luck everyone. Deena, you are the best,you are a 5 full stars trainer!:)

    Reception Academy gives you the necessary confidence and support to get a job! Written 4th Apr 2014
  • Debora Di Sano

    I would like to tell everybody how precious Reception Academy has been for me. In the last years I've always searched for somebody who could teach me how to be a receptionist to access to the great world of hospitality industry. I have relied on Reception Academy with all my hopes and my best intentions, and since the first day in class I told myself "Yes! This is exactly what I needed!". Reception Academy means knowledge, professionality, motivation, passion and determination for me. It's a springboard, and all those who have ambitions and look for a quality training to be receptionist should choose Reception Academy. My graduation was on the 28th of February 2014, it was great to celebrate our success at the end of the course, to keep in touch with so many hotels managers at the same time, and there I realized that I was about to live my dream.. Three days later I accepted my most desired job offer from Hilton, and after a month I'm still trying to realize that it's real, not just a dream. I owe a lot to Reception Academy, and I'm happy that it exists, there is much more behind the classes that students attend, there are lives, different stories, different backgrounds, one dream in common, and all the students' hopes concentrated in those classes. I'm living my dream, and I'll never forget how Reception Academy was fundamental to achieve it! I wish all the best to the future students and to all the trainers.

    Special thanks to Nathalie and especially to Daniel.

    With affection, "Debora" ;)

    Hotel Receptionist & Opera V5 4 Week Course 3/02/2014 - 28/02/2014

    Thanks to Reception Academy I'm living my dream Written 2nd Apr 2014
  • Teresa Angelini

    Thank you very much to Reception Academy and especially to Deena for the great course and all the support provided. I found job in a company that I really like and I am looking forward to starting my new career with much more confidence and preparation than I could ever imagine!

    I found job in a company that I really like and I am looking forward to starting my new career. Written 13th Mar 2014
  • Madalina Bianca Blanariu

    Hello, future receptionists!! As a recently graduated student on the Hotel procedures & Opera V5 course I would like to thank all the Reception Academy team, and specially to Pierre Runacher for the amazing job they are doing. I finished my course in January and I've been working for almost a month now at Blakemore Hyde Park Hotel, so if you are considering changing your career and joining the hospitality field, this course it's the best start you could get. All the best to the new students!! And thanks once again! I'll visit soon.

    I finished my course in January and I've been working for almost a month now at Blakemore Hyde Park Hotel. Written 13th Mar 2014
  • Alexandra Lates

    I have got the job at Montcalm. Thank you Reception Academy for everything!

    Thank you Reception Academy! Written 13th Mar 2014
  • Petya Stoyanova

    Thank you Reception Academy and especially to Pierre our lovely funny trainer who helped me gain confidence and necessary skills to start a career in the hospitality industry. Now I am more confident, skilled and proud of myself which helped to get a job at Park Plaza County Hall. I highly recommend the course to everyone who wants a successful career in hospitality.

    Lovely funny trainer who helped me gain confidence and necessary skills to start a career in the hospitality industry. Written 13th Mar 2014
  • Luz Maria Barrio Rojas

    Reception Academy is one of my best investment since I came to London almost two years ago. The course exceed my expectation. But the best think ever is my teacher Deena !!! . He is full of passion , energy , always friendly , smiling ,profesional . He give you all the support during the class and amazing advices when you finish .... Someone told me long time ago ... " We have to be very grateful to someone who enlighten your path " Thank you Deena for amazing 4 weeks, I wish you all the best !!!!!

    Reception Academy is one of my best investment since I came to London almost two years ago. Written 13th Mar 2014
  • Laura Petruta Iordanescu

    I had a lovely 4 weeks with the Reception Academy. Our professor, Deena Pillay , is the most prepared and passionate professor I ever had. I'm sad because time flied , but I know for sure that I had been prepared in the best way in order to follow my passion. I recommend this course from all my heart,because it's intensive , funny and interactive. I will come back for the supervisor class ( hopefully ) And now let's partyyyyy

    I know for sure that I had been prepared in the best way in order to follow my passion. Written 13th Mar 2014
  • Amelia Emily Rose Kirk

    I just want to say a massive thank you to Daniel and everyone at reception academy. Today I have accepted the role of Guest Relations Executive at the Jumeirah Carlton Tower. Couldn't have done it without you all. Can't wait to get started on the 24th. Such a fantastic course with lots of opportunities waiting for you at the end!

    Reception Academy graduate employed at the Jumeirah Carlton Tower Written 6th Mar 2014
  • Cristina Marinelli (Guest)

    Dear reception academy team I'm happy to inform you that I finally found a job as receptionist in a wonderful 5 stars hotel in St Paul's, a special thanks to my amazing teacher Deena who helped me to start this new path

    I finally found a job as receptionist in a wonderful 5 stars hotel in St Paul's. Written 13th Feb 2014
  • Tabita Jurj

    A great investment!!! I found a job in a week. The Reception Academy team is frendly, professional and supportive. Deena Pillay was and is a great teacher as I am sure all the other teachers are. I learned 90% in class. The course is to the point and well structured giving us all the important information to start a promising career. Keep up the good job!!

    A great investment!!! I found a job in a week. Written 13th Feb 2014
  • Petya Stoyanova

    Thank you Reception Academy for the wonderful four weeks. Special thanks for the best teacher Pierre. The knowledge I received from him showed me a new way to change my life. I will never forget you. Hope to see you soon for another course.

    Hope to see you soon for another course. Written 13th Feb 2014
  • Ionut Radu

    Thank you Reception Academy and to Deena the best teacher ....today i have one of the best days of my life....i start working for West Bridge Hotel. thank you, thank you, thank you..... Reception Academy it's the best!!!!

    Today i have one of the best days of my life! Written 13th Feb 2014
  • Laura Cristina Jones

    Thank you to Reception Academy for all the support, and the great experience along. A great team.., so keep up with the good work!!!

    A great team Written 12th Feb 2014
  • Alessandra Frezza

    I'd like to find uncommon words to say thanks but in my opinion simple vocables are the most effective way to express my gratitude to Reception Academy. As soon as I accomplished the course I received many job offers and I am currently working. Special thanks to Pierre Runacher and Deena Pillay, I really appreciated your advices, guys! :)))

    As soon as I accomplished the course I received many job offers and I am currently working. Written 12th Feb 2014
  • Ramona Bocca

    Three simple words.... Thank you Pierre Runacher! One week after my graduation I received a job offer. Since the beginning of the new year I have been working for a 4 star hotel. Coming from Italy just to attend the 4 week receptionist course has been the best choice I could ever done. I miss your "just saying". Grazie ragazzooo!!

    One week after my graduation I received a job offer. Written 12th Feb 2014
  • Lacramioara Mihalache

    Good evening to everyone from Reception Academy :).First, I would like to say a big thank you to Catrinel,you are an amazing girl, you are patient and you do your job extremely well.Thanks to you I choosed Reception Academy and I changed my life. Pierre, you are an exceptional teacher, thank you for sharing your experiences with us.I could write here a book, but I know you don t like it, so I will just say that words are not enough to describe how much you inspired me. For those who are thinking of doing this course,do not wait too long, I HIGHLY RECOMMEND IT..Great teachers, high standard classes , everything you need in one place... Reception Academy See you soon...Just saying, Just saying Pierre :)))

    Great teachers, high standard classes , everything you need in one place Written 6th Feb 2014
  • Collene White

    I was skeptical about registering with Reception Academy at first but it has paid off, I finally found work. It took two weeks after graduation from Reception Academy. If anyone out there is thinking about registering I would say go for it! You have to remember to work hard and stay positive though. I firstly thank God and secondly thank the team at Reception Academy for their help and support. Collene :-)

    I was skeptical about registering with Reception Academy at first but it has paid off, I finally found work! Written 6th Feb 2014
  • Valentina Surano

    I would like to say a huge thank you to the Reception Academy!!! I will never forget the amazing experience I have had! Finally today my dream came true and I have been offered a job as a Receptionist in a hotel. I would like to say a Special Thank you to my exceptional trainer Deena for his support and funny but very professional way of teaching. I learnt a lot from Deena especially how to be more positive and confident. I am looking forward to starting my new career in hospitality and put into practice all the skills I have learnt on the course. I wish you all the best guys. I strongly recommend Reception Academy to everyone!!!!xxx

    I learnt a lot from Deena especially how to be more positive and confident! Written 6th Feb 2014
  • Barbara Ortiz

    I just wanted to thank you guys in the academy for everything you've taught me, specially Deena. I am so happy I have been offered a supervisor job in Westminster Park Plaza Hotel, all thanks yo you guys!! Bless you all xx

    Thank you guys for everything you've taught me! Written 6th Feb 2014
  • Narcisa Nicoleta Stanga

    I would like to thank the Reception Academy Admin team for the friendly welcome and support... Another big thank you to my teacher Pierre Runacher for all the guidance,help and support. Thank you Deena,Daniel and everyone that made my experience to The Training Hotel memorable. Its been worth doing it and i would come back any time improving my skills in this industry.The Reception Academy team deserve all the credit for giving us all help and support. Thank you,and i apologise if i forgot to mention anyone from the beautiful Reception Academy family!!!!! Advice for anyone considering doing this course: you will find no better place to teach you and show you the way to do this" Its sad my time with Reception Academy has come to the end...but we never know what future bring and we might see each other soon. Thank you over and over again.

    Advice: You will find no better place to teach you and show you the way to do this! Written 6th Feb 2014
  • Joana Guerreiro

    I am delighted to inform you that next Monday I will start working at Jumeirah Carlton Tower. I couldn't be happier and this just happened because you really prepare your students not just for the daily work but also for the job interviews. Thank you once again Deena Pillay

    I will start working at Jumeirah Carlton Tower! Written 21st Jan 2014
  • Valentina Ventura

    Hello guys. .1 year ago..after only 1 month course. .i started to work in crowne plaza hotel...after one year i have been employee of the year. ..thanks again reception academy to give me the input to start this fantastic job!

    Thanks reception academy to give me the input to start this fantastic job! Written 16th Jan 2014
  • Manuela Dell'Aquila

    Thank you so much Reception Academy! I am so grateful! This experience has changed my life. Dear Deena I will never be able to thank you enough! Your support and guidance have been enormously important, I could not have had a better guide. I wish you all the very best for the future.

    I am so grateful! This experience has changed my life. Written 16th Jan 2014
  • Klaudia Tila

    I have already thanked Reception Academy for all the important training and tips they have given me,but this time a special thanks to my instructor Pierre without whom I wouldn't feel competent enough to in interview to a 5 star hotel and get the receptionist position...you are the best!!

    I thank Reception Academy for all the important training and tips they have given me. Written 15th Jan 2014
  • Hajnalka Vig (Guest)

    I would like to thank Reception Academy for sharing their knowledge in a professional manner! I learned a lot during the four weeks Reception training. I highly recommend them to everyone who wants a career in Hospitality!

    I highly recommend them to everyone who wants a career in Hospitality! Written 15th Jan 2014
  • Tiina Jokinen

    Christmas Greetings from my new job at Marks Tey Hotel in Colchester! After the 4-weeks training I finally found a super job with the funniest team in the world, thank you Pierre Runacher for helping me I never thought I would enjoy my work so much!

    I found a super job with the funniest team in the world! Written 15th Jan 2014
  • Cristina Daniela Codoban

    Thank you Deena Pillay for sharing your knowledge with us and for your patience. I'll never forget the past 4 weeks with the best teacher of Reception Academy!

    I'll never forget the past 4 weeks! Written 15th Jan 2014
  • Alma Lizbeth Lara Cabello

    I want to thank Reception Academy specially to Pierre Runacher for inspiring me in this amazing new career, he is the best trainer ever, very professional, intelligent and funny, I highly recommend Reception Academy, do not hesitate to join it!

    I highly recommend Reception Academy, do not hesitate to join it! Written 7th Jan 2014
  • Liana Draghici

    I wanted a change in my life, a new career, so I enrolled in this course. I never ever imagined what impact he'll have in my life. I want to thank to Reception Academy specially to Deena Pillay, the best trainer ever, well prepared, funny and he makes everything very easy. 4 weeks have passed very quickly but I can say that I gained many new knowledge. I recommend everyone this course, it's fantastic, will change your life.

    I wanted a new career so I enrolled in this course. I never ever imagined what impact he'll have in my life. Written 7th Jan 2014
  • Joana Guerreiro

    Thank you so much for everything Deena Pillay, your classes exceeded my expectations and I learnt a lot! The course is well organized and you prepared us for the tiny details that are so important in this industry. I will definitely come back and take another course!

    The course is well organized and you prepared us for the tiny details that are so important in this industry. Written 7th Jan 2014
  • Imane El Cohen

    I highly recommend Reception Academy,the course was great, Deena is really an exceptional teacher ,very professional and funny in the same time,I have really enjoyed his lessons which was very interesting. I have learnt a lot from him and I would like to thank him a lot for his support during the whole month of the course.

    Exceptional teacher ,very professional and funny in the same time,I have really enjoyed his lessons. Written 7th Jan 2014
  • Elisabet Monzonis Navarro (Guest)

    A good education can change anyone, but a good teacher can change everything! This is what I have learned during the 4 weeks of the course. Well, this and many more things… Therefore I want to thank Reception Academy for having created this course and let us learn as much about hospitality. I want to thank especially the person who has transmitted to us his knowledge and experience in an enjoyable way. Thank you Deena Pillay for giving us the resources and the illusion for change everything. If anyone is thinking of taking the course, I can guarantee that they will enjoy it. I recommend you having a good menu ready! Smileeeee!!!!

    If anyone is thinking of taking the course, I can guarantee that they will enjoy it. Written 6th Jan 2014
  • Stefania Pili

    I would like to thank Reception Academy for the wonderful experience I've had the opportunity to do with them.I joined the Receptionist course because I wanted to change my life and have concrete job opportunities in the hospitality field.I thought I would have learnt how to be a good receptionist but what I learnt in fact was much more then this.Thanks to my exceptional trainer and exceptional person, Deena Pillay,I completely changed my mentality towards life.I learnt that being positive is the first key to be successful;I didn't learnt just the technical and behavioural skills of an outstanding receptionist but also how the hospitality field works,how 's the daily life within a hotel,what is expected from an exceptional hotel team.Since the first lessons at the Academy I had the strong feeling that what I was going to learn and practise was something I would alternatively learnt just in several months or even years within a real hotel.Deena shared all his experience with me and my classmates.He has the extraordinary ability to communicate through simple words the intricate dynamics that regulate a hotel and all its departments; from a general vision he allows you to focus on all the details that are important to get really involved in the hospitality career.Most of all he does everthing in a fun way.I followed Reception Academy's lessons every week-end for about two months and I can truly say that I enjoyed every single lesson.All my best wishes to Reception Academy for this 2014 and to the students that will join the classes this year.You will be amazed from this beautiful experience which will succeed all your expectations.Thanks again to Deena for all his help and support,for sharing his inspiring career and for deeply caring about every single student!

    I didn't learnt just the technical and behavioural skills of an outstanding receptionist but also how the hospitality field works. Written 6th Jan 2014
  • Sanya Mihovska

    Dear Reception Academy I am proud to say that I got employment in the lovely Blakemore Hyde Park hotel and all thanks to you. In the hotel I have others two colleagues from the previous course's in the academy and it's such a wonderful thing that we all share the same gratuity towards you. Happy New Year and good luck for all the others...

    I am proud to say that I got employment! Written 6th Jan 2014
  • Tiina Jokinen

    So here I am in my new job. A lot to learn but seems like a fun place to work. Thank you for the good training course and super-thanks for Pierre :)

    Thank you for the good training course Written 12th Dec 2013
  • Manuela Esposito

    Hello everyone!! I just want to say THANK YOU THANK YOU THANK YOU to this amazing Academy helping me to find out about the 4 weeks receptionist course, but my special big thanks goes with no doubts to my trainer Pierre Runacher! He's really experienced, well-prepared but at the same time so so funny and in that way it was easier to learn during the classes. My thanks are not just words written down, I really mean it, because you gave me the chance to realize my dream to work in the hospitality industry. I received so many calls from several hotels even before finishing the course, I was so impressed, and I thought "Oh my god this is really happening...this Academy is so powerful!" So after a few interviews I finally got the job in the company I always dreamt to work for "The Marriott" in Westminster Bridge!! That's why these are not just words… you changed my life and I will always be grateful!! I miss you so much guys I would love to do the course again.. and again! Maybe I'll see you for the Supervisor one!

    You gave me the chance to realize my dream to work in the hospitality industry. Written 9th Dec 2013
  • Romina Anzivino

    I would like to thank the academy and in particular Pierre for the professionalism, after only 3 days of the end of the course I signed a contract to work as a receptionist, thank you very much!! It was a great experience to do your course!!

    It was a great experience to do your course!! Written 4th Dec 2013
  • Alice Garbuio

    Reception Academy has been a truly inspiring experience, not only I've gained excellent technical skills but also learnt to see hospitality as a lifestyle and not just an industry. I would like to thank the exceptional Reception Academy team and trainers for being extremely supportive, helpful and caring with all the students and for sharing a smile and laugh every day. And finally...a massive THANK to the most amazing teacher, Daniel, very professional without being corporate, who inspired me at being at my best every day and transmit the desire to succeed and make a difference. If you are thinking about Reception Academy I would definitely recommend it, it has been the best spent money in the last couple of years and it is worth it! Thank you all again and see you soon on the supervisor course!

    I learnt to see hospitality as a lifestyle and not just as an industry. Written 3rd Dec 2013
  • Lyudmyla Moyseyenko

    A big huge thanks to the Reception Academy for the opportunity to start a new hospitality career in my life and also to thank to Pierre Runacher for sharing with us his experience and at the same time for the excellent way of teaching us! I've got already 3 offers of job and I've chosen the best one for me. Thanks to the all knowledge's and skills I got at the Reception Academy all my interviews went in very high level and I was very confident answering all the questions. I would give an advice to everyone to try Reception Academy and I am sure you won't be disappoint.

    All my interviews went in very high level and I was very confident answering all the questions. Written 27th Nov 2013
  • Jonathan Vasquez

    I Completed the 4 week course last week and a week before the graduation i got invited for an interview at Park Plaza Hotel in Westminister. Hours before my graduation i recieved the news that Park Plaza Hotel has accepted me to work for them!....all i can say is A MASSIVE THANKS to Reception Academy and my trainer Pierre Runacher for teaching us, for helping me improve my Communication skills, confidence, for his good sense of humour and for sharing his past experience within the industry!....i had no knowledge on hospital but the academy and trainer has helped me a lot, he makes his lessons interesting and fun!... I Now have a job, I’m about to start a new challenge in my life THANK YOU for everything and lastly I really recommend this course to everyone who’s interested in joining Reception Academy! It’s a great Team! In a Perfect environment! With Great Trainers!...Keep it up guys. Will miss you and all my class mates.

    All i can say is A MASSIVE THANKS to Reception Academy! Written 27th Nov 2013
  • Lauryna Masionyte

    After one week of graduation and bunch of interviews I can proudly announce myself as an official receptionist!! .. Dream job with only 10 min distance to travel. Very exited to continue my Opera training, just in a real life hotel - Novatel. Thank you again Reception Academy!.. Thank you Pierre Runacher, you built a perfect base of me, I am willing to build a tower!!

    Dream job with only 10 min distance to travel Written 15th Nov 2013
  • Marta Gomez-Mendoza

    I had successfully finished the course a few days ago and this has been one of the most exciting experiences in my life. From day One I realized the best decision i made it was to take this course. I strongly recommend it to everyone interested and I am convinced that anyone with interest and passion will be successful in the hospitality industry. I already had a job offer the day of my exam and I was (and still am) over the moon. Big thank you to all the staff at Reception Academy for your help, guidance and hospitality.Will never forget them, and a special thank you and hug to our trainer Deena Pillay for every second of knowledge and support, couldn't ask for a better trainer and person (And best one at waking you up after an hour of commuting with a huge smile and good mood) Pierre thank you for your humor and you were the best guest THANK YOU Reception Academy you've change my life

    THANK YOU Reception Academy you've change my life Written 15th Nov 2013
  • Klaudia Schranz

    18 calls, 12 emails, 8 interviews in 3 days, 1 trial shift, and the dream job (I can sit behind the desk!! haha) in Copthorne Tara Hotel where we had the graduation... I am so grateful for you guys at the school, you are an amazing team and what you do can change our lives... Deena is a perfect teacher with a lot of experience and good sense of humour we couldn't even wish better. Thank you for him again, and for Pierre for being a nice guest on my exam!! I can't describe you now how happy I am. I hardly recommend your school and the courses to everyone, best choice I have ever made since I have been in London! Keep doing it guys!!

    18 calls, 12 emails, 8 interviews in 3 days Written 15th Nov 2013
  • Lucia Lucchese

    After 10 days from the end of this amazing receptionist course I'm happy to say that I got a job at a 5*Hotel Missoni in Edinburgh! For me it was a little bit tough,not so many job offers like in London and my cv was rejected by a couple of hotels without the opportuny of having an interview. Maybe something better was waiting for me and I found it! With all the knowledge and advice provided from Deena Pillay,I just followed letter by letter all his instructions and I got the job of my dreams! The money best spent of my life! totally worth it staying in London for a month and get what I want in the city I love! Not all people are able to say it. I feel so happy!! Thank you all!

    I feel so happy!! Thank you all! Written 15th Nov 2013
  • Federica Tufano

    Testimonial

    Thanks reception academy!!! I graduated at the end of October and am now working in Dolphin House in Pimlico as a receptionist..I love it!! Actually working with a few girls who have been on your course last year and had the trainer Pierre Runacher, who is the best trainer ever!! : )

    Thanks reception academy!!! Written 15th Nov 2013
  • Saena Kang

    Great course! In one month training at Reception Academy, I went from a knowledge zero in Hospitality industry to being able to carry out several essential tasks to work as a hotel receptionist. I would like to thank our trainer Pierre Runacher for conveying us his passion and for sharing his knowledge. Learning has been really fun with him! I’ m excited about my new job where I will be able to put into practice all the skills I gained during the course. Thank you!

    Great course! Written 15th Nov 2013
  • Elena Morell

    I am working now in a wonderful hotel with an incredible team. I didn't study anything related to the hospitality industry and just three days after the graduation day I found a job!!!!! Thanks Reception Academy and thank you Deena, all that I learned in this course is useful now in my work. I am very happy!

    I am very happy! Written 15th Nov 2013
  • Zohra Harrous

    I 've just successfully finished my 4- week receptionist training with our tutor Pierre Runacher. Despite having previous experience as a receptionist in France, I made the wisest choice by joining this course. I 've learnt essential skills such as the PMS Opera ( required by most London hotels) and how to interact with guests according to brand standards. I had an interview in a 5 star hotel before the course finished. I was confident as Pierre had provided us with some great interview skills. All in all, I've learnt a lot, grown in confidence, had a great time with Pierre and the class. I am ready to become an excellent receptionist at the Hotel Montcalm at the Brewery, London city . Thanks to all at the Reception Academy.

    Invest and become the best Written 26th Oct 2013
  • Paula Marcos

    Hello Reception Academy Friends & Team!! I ve got a job!!! Finally I got the job that I was looking for & I ll do my best!! Thank you Reception Academy, classmates & everyone who has supported me, without your help everything had been different. Once again I recommend Reception Academy to people who have aspirations and want to build a carreer in the Hospitality field. Thanks so much and for all the ones that havent found job yet, just keep trying because you will be successful very soon!

    Class of August 2013 - Paula Marcos Written 12th Sep 2013
  • Jairo Aguilera Fernandez

    Testimonial

    I've officially got a job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you very much Reception Academy and specially to Pierre Runacher for helping me to lead my steps within this industry. : D

    Class of August 2013 - Jairo Aguilera Written 12th Sep 2013
  • Ilona  Kolosevska

    I am happy to announce that I have got a job at Pestana Chelsea Bridge Hotel! During the last two weeks I received more than 10 invitations for the interviews, few of which were successful and I had to choose one, which was very difficult to do:)) Thank You very much once again, this is the best academy in the world! I would strongly recommend to attend your classes to everyone who want real career opportunities:) You are the best!

    Class of August 2013 - Ilona Kolosevska Written 12th Sep 2013
  • Beixi Wang

    So many thank you messages here already in Reception Academy FB,because this institution has really excellent teachers and amazing courses! I was attending the August full month course to become a professional receptionist.I really enjoyed the whole course and the atmosphere is really friendly:) I never expect this course turing out so useful and great! Now I am just back to Milan,Italy for one week and I have already been admitted by the 5 stars hotel Bulgari Hotels & Resorts in the customer service agency training program.I heard Bulgari hotel's plan of expansion in Shanghai in 2015 and feel so excited of all the future opportunities! Thank you so much again to my teacher Pierre Runacher and all the staff ,my classmates.They make this experience unique and unforgettable!

    Class of August 2013 - Beixi Wang Written 12th Sep 2013
  • Sabrina Soria

    I have Just finished the Receptionist course last week, and I would like to thank Reception Academy and in particular my Trainer Daniel David, because I had learned a lot in the past 4 weeks. All the trainers are professional and they give you all their knowledge and experience to put it practice in the hospitality industry. If is someone interested or thinking about enrol in here , I highly recommend it, Was a great experience for me!! thanks again!! Its me again!! Happy to say that after less than one week of my graduation I have had a job offer from Hilton Hotel. All the hard work has been worth it!! Thanks again Reception Academy for your support!!

    Class of August 2013 - Sabrina Soria Written 12th Sep 2013
  • Richard Sena

    Thank you Deena! Thank you Reception Academy! I got a receptionist position on my Graduation Day! And now I realize that you gave us the tools we needed to be AMAZING receptionists, not only receptionists. I am really proud of it. Again, Thank you all, specially to Deena, a great teacher and a great person!

    Class of July 2013 - Richard Sena Written 31st Jul 2013
  • Ionela Matala

    Thanks to all Reception Academy Team for all the support and for the best training I had .I recommended to everyone ho want the became a exceptional receptionist .I get confident and I am ready to start my new career and I want to thank to Pierre Runacher for all the support and patience he had with me and I am really happy that I chose Reception Academy.

    Class of July 2013 - Ionela Matala Written 31st Jul 2013
  • Sonia De Castro

    what to say that hasn’t been said already... (!?!)

    My Experience in Reception Academy: was a distance far from becoming possible; has been a decision which I was eager to make since last year. At last, I informed myself (Marcela, you were so helpful, thank you once again), I applied, came to London city… and here I am!! Graduated, and even before, I got an interview, and now… starting my career in a very nice Hotel

    How glad I am for taking this chance; privileged to get to know an excellent Team; proud to be part of such lovely classmates… definitely RA has something special to it. Not only it’s an intensive 4 week course, where you get to learn how to become Exceptional; you get prepared for the Industry, where your confidence boosts even if you don’t have previous experience. It's a full package! You won't notice how fast it goes, and how quick you start missing that routine and the people which make it happen/possible everyday. A massive thanks goes out to all the Passionate Team of Reception Academy!

    (I’m obligated to leave a little line to my teacher, so please spot light to Deena Pillay ) Experienced a refreshing interesting fun way of learning; can’t thank you enough for your enjoyable classes, patience and unconditional support. I wish you enough! (For last but not least) Pierre Runacher...!! Mon ami! You are an inspiration, thank you for your advice and beliefs!

    Class of July 2013 - Sonia De Castro Written 31st Jul 2013
  • Ainhoa Zorrilla

    Testimonial

    Thank you Reception Academy!! In particular to Deena, 3 days after the graduation day I already have a job! I highly recommend this course to anyone interested in this industry, a very big thank you!!

    Class of July 2013 - Ainhoa Zorilla Santiago Written 31st Jul 2013
  • Linda Scugugia

    Today we had an amazing time at Plaza Hotel for our graduation day. I am so sad that this amazing experience it's already finished... But now we have all the skills to start a new life and build a career in hotels!!! I improved so much in these four weeks and learnt a lot about hotels department and Opera system. I fell more confident and ready to attend any interviews for receptionist job. A big Thanks to Reception Academy to gave me this opportunity and especially to my teacher Deena Pillay for teaching us all we had to know about hospitality, you supported us in the best way and because of you we have all the knowledge we need to be confident and be amazing receptionists. We all already miss you a lot, but we will keep in touch and we let you know of any changes!!!!

    Class of July 2013 - Linda Manuela Scugugia Written 31st Jul 2013
  • Carla Prats Bernabeu

    Thank you very much Reception Academy! Thanks to you I have found an amazing job in a incredible hotel! I have been offered a reception position at The Tower, a Guoman Hotel!! I want to thank all the team, but especially many thanks to Deena Pillay for preparing us so well for our future career! Lots of luck for the future and I will keep in touch!! Thank you!!

    Class of June 2013 - Carla Prats Bernabeu Written 2nd Jul 2013
  • Danielle Harris

    I would like to thank the Reception Academy team for the fantastic job they do every day, thanks to you I was offered a job at graduation with Park Plaza Westminster Bridge and have now started my hospitality career! A massive credit for that goes to Deena Pillay who had to put up with us all for a month! To anyone wanting to start a career in hospitality, this is the course for you!

    Class of June 2013 - Danielle Harris Written 2nd Jul 2013
  • Linda Politi

    I will miss Reception Academy so much!!! I had a very good time and I knew a lot of amazing people! Thank to Deena Pillay who trained us so well: on Monday I will start my career as a receptionist and I am looking forward to put in practice what I have learnt in this month!!!

    Class of June 2013 - Linda Politi Written 2nd Jul 2013
  • Gloria Koncz

    Big thank you again to Reception Academy and specially to Deena who gave us a lot of knowledge. We had fun every single day, and the only thing I feel sorry is that I missed one day from the course.. On our graduation day I already got the call from the Hotel where I always wanted to work that I got the position :) I look forward for my first day to put everything in practice. Thank you once again and hope to see you soon.

    Class of June 2013 - Glória Koncz Written 2nd Jul 2013
  • Sangeetha Ratnasingam

    I would like to thanks a lot to all Reception Academy team member for the great job they do every day! And especially to my Trainer Pierre our lovely funny trainer who helped me gain confidence and necessary skills to start a career in the hospitality industry. Before my graduation on 28-06-13 I got my job at Sofitel Hotel at Gatwick! I have not only gone start my new career, but been brought into a new world of opportunities and been taught all the skills to prepare me. I have gained friendships, built confidence and above all started to make my dreams come true.An amazing academy, run by inspiring people, creating a new standard of receptionists. Once again big big biggggg thanks to my Great Trainer Pierre!

    Class of June 2013 - Sangeetha Aravinthan Written 2nd Jul 2013
  • Isabel Molina German

    Thanks to Reception Academy for teaching me as much profesional skills as personal values. Special thanks to Pierre Runacher for trusting me and helping me to be more confident. I got a job only 11 days after finishing the course !!It is amazing, isn´t it? ¡¡¡Ahí Ahí!!! ;-)

    Class of May 2013 - Isabel Molina German Written 10th Jun 2013
  • Giovanni Marchi

    THANK YOU Reception Academy!! and thanks to Deena!! after only 12 days after my graduation I can say I will be starting working as receptionist next monday!! that's beyond my expectations!! thank you!!

    Class of May 2013 - Giovanni Marchi Written 10th Jun 2013
  • Lucie Halinska

    Hi all..i would like to thank to Reception Academy for the great time a could spent with them during 4 weeks course..i had an amazing time and I met lovely poeple there. I strongly recommend this course for everybody who wants to work in Hospitality..you will get the right knowledge and confidence (if you dont have it) to become a Professional Hotel Receptionist. "Knowledge Is Power, power leads to success." Thank you..yours Lucie :-)

    Class of April 2013 - Lucie Halinska Written 10th Jun 2013
  • Valeria Basso

    For who is still doubting if reception academy would be the right choice or not: trust me, YES!! The course is so interesting that time will fly, the teachers are super qualified and after the graduation, you won't find a job: IT WILL FIND YOU! I've been contacted by so many hotels, I've been through many interviews (including The Ritz) and finally I got my job, which I simply love!! Thanks Jade, Martin, and especially Pierre for letting this happen!!

    Class of March 2013 - Valeria Basso Written 10th Jun 2013
  • Fabio Felix Pereira

    Hello everyone, I would like to thank Reception Academy team for the wonderful training provided. It was such an amazing experience and I couldn't imagine I would have learnt so much from it. It completely gave me not only the knowledge that I needed to be a receptionist but also the confidence to handle situations in life. I'm glad that I've found the Academy with great people who always made me feel welcome since the first call I made to ask about the course. A very special THANK YOU to Pierre Runacher who was very professional and an amazing teacher. I was so happy that I got a Job at Marlin Apartments straight after the graduation due to the confidence that I built in the month I was at the Academy. Congratulations guys keep up the good job! :)

    Class of April 2013 - Fabio Felix Pereira Written 10th Jun 2013
  • Lara Bisdomini

    I'd like to thank the Reception Academy team for the wonderful month together, it's been an amazing experience and I couldn't imagine I would have learnt so much from it. After many calls and successful interviews, I made my choice, so I will be working in a 5 stars hotel boutique in Belgravia. A big special THANK YOU goes to Pierre, one of the most enjoyable, professional and inspiring people I've ever met. Many thanks also to Deena, Daniel and lovely Jade. Keep up the good work guys!

    Class of April 2013 - Lara Bisdomini Written 10th Jun 2013
  • Marta Valentini

    That's my moment finally.. I really have to thank Reception Academy and my trainer Pierre Runacher ! After just 3 days I've finished the course i,ve been contacted by too many hotels, and in few days I've Had my job.. this wouldn't be possibile without the great training that the school is providing to students like me, without any experience in hospitality!!! Now i'm working in Malmaison hotel with others girls from the Academy... Thank you very much! :)))

    Class of March 2013 - Marta Valentini Written 10th Jun 2013
  • Daniele Amoroso

    I would like to thank The Reception Academy for the great job they have done. I always worked in hospitality but never as a Receptionist and now, thank to the 4 week course "Hotel Receptionist & Opera V5", I got a job as a Receptionist in the Hotel of my dreams!!! Thank you Pierre, for the advices and the costant support, thank you Reception Academy Team for the warm and friendly atmosphere! I really suggest the course to everyone who want to start or to enhance their career in the Hospitality field:)

    Class of March 2013 - Daniele Amoroso Written 10th Jun 2013
  • Mohamed Mkavavo

    Good evening!! Hope all the member of Reception Academy and all the morning class of January are very well. I want just to say i got a job after 2 weeks of my graduation.... I got more than 10 interviews and finally, I stopped and I decided to choose the best for me. It's not the best hotel but it's a very good hotel. The staff is lovely and they really care about me. I really enjoy my new job and I'm so excited every day.... Been in Reception Academy, they made me more confident about myself and I learned a lot. I really enjoyed the course every single day and i will never forget what I have learned. The course was easy to understand and it made me love more the role of receptionist. A special big Thank you to Deena Pillay for all his support and I will never forget that. Through this training, I'm starting a new career as a Day Receptionist & Night Receptionist and this is just the BEGINNING!!!!!!!!!!!! XXXX

    Class of February 2013 - Mohamed Mkavavo Written 8th Mar 2013
  • Ermis Anastasopoulos

    Hello Reception Academy, I am also excited to say that I am starting my career at the Thistle Marble Arch hotel as a receptionist! The week after our graduation my phone was ringing all the time for interviews from big London hotels which I attended (most of them). Finally, I got offered this job and am officially a successful Reception Academy graduate!! Thank you so much Pierre Runacher and the rest of the team, you guys are doing some amazing job there, before and after the graduation. Wish everyone the best and guys have no regrets if you're thinking of doing one of the courses!

    Class of February 2013 - Ermis Anastasopoulos Written 8th Mar 2013
  • Leonardo-David Lema-Beltran

    First of all I would like to send a big THANK YOU to Mr Deena Pillay for his great and practical advice and for being such a great teacher!! and to Jade Fayaz for her support in helping me deal with my job offers. ;-) The Reception Academy has a great professional team and certainly knows this industry well. I am delighted to inform the Reception Academy that I have accepted the position of Guest Service Agent with Jumeirah Lowndes Hotel. Once again a big thank you from my part and I will definitely recommend the best students to your Organisation...

    Class of February 2013 - Leonardo Beltran Written 8th Mar 2013
  • Chloe Sturges

    Thank you so much for all the support you have provided during my studies with you and helping me find work afterwards. I am delighted to say that I have just signed a contract to work as a Front Office Assistant at the Cavendish Hotel. I would like to say a big thank you to Deena for teaching me and I had a lot of fun!

    Class of February 2013 - Chloe Sturges Written 8th Mar 2013
  • Malgorzata Slyk

    I don’t know how you do it?! Hotels I had applied for before your course didn't even want to look at my CV. After I finished your training my phone kept ringing every 2 min and I had thousands of offers per day. Just the next day after the graduation I found my dream job in one of the most amazing hotel in central London. So if you want to start your career in hospitality all you have to do is to listen to your trainer CAREFULLY!! :) Thank you Reception Academy for one amazing month of study and lots of fun! I especially enjoyed waking up at 5am :) It's worth it!

    Class of January 2013 - Malgorzata Slyk Written 19th Feb 2013
  • Georgiana Taga

    I would like to thank to all Reception Academy team for the great job they do every day and especially to Pierre our lovely funny trainer who helped me gain confidence and necessary skills to start a career in the hospitality industry.I graduated on the 21 of Dec and 1 day after I had my first interview. On the 2 of January they offered me a contract. So I am happy to say that now I work as Front Office Receptionist at Malmansion Hotel.I would recommend this course to anyone who wants to become a receptionist.Good luck to all my lovely colleagues I hope you all find your dream job! Thank you once again Reception Academy and keep on the good work:)!

    Class of December 2012 (Weekend) - Georgiana Taga Written 15th Jan 2013
  • Patricia  Pellegrini

    Hi there!!! It's Patricia speaking!!! First of all happy new year to everybody! Guys, be confident about the course: you have made the right choice attending this course! I graduated last month before Christmas and before finishing the course I got an interview for a position as a reception supervisor at Hilton and before my graduation day I got that job!!! Amazing, I could not believe it and I can't still believe it!!! Thank you so much for all the support and the good job all the team did for us: Deena, Pierre, Daniel, Martin! Follow their advice, learn how to become very professional and have fun while you're working! Don't forget: your job should be your passion as well! Do what you love, love what you do! Enjoy and good luck everybody!

    Class of December 2012 - Patrizia Pellegrini Written 15th Jan 2013
  • Ana Basarabescu

    Ex student from Reception Academy .

    Mr. Honroth Room 366 - Platinum Premiere Elite Member #3619xxxxx

    "We wanted to write you a quick note to let you know about one of your employers. Ana at the Front Desk was without a doubt THE BEST customer service we have experienced at a Marriott Hotel. She was unbelievably thoughtfull and did everything to make our stay confortable and enjoyable. We evill the room that she was able to accomodate us with. We simply cannot say enough good things about her. She is the BEST EXAMPLE of what customer service should be. Because of her when we are in London ( and we travel OFTEN) we will always stay here. Thank you again for everything."

    Ana Basarabescu Written 15th Jan 2013
  • Valentina Ventura

    Hello guys. I would like to say thank you to all the persons that had given me the possibility to start my future. I finished the course the 22 of December and the 2nd of January I started to work as receptionist in Crowne plaza hotel. Was a fantastic month!! I wish to my class mate my teacher Deena, the girls in administration and to the others teachers a fantastic 2013... thanks a lot, Valentina.

    Class of December 2012 - Valentina Ventura Written 15th Jan 2013
  • Avinash Trilochun

    Hello Martin & Jade, another exciting news to end this week on a high note. I'm promoted as a Reception Supervisor within Hilton itself. Who could have known I did this course joined as a receptionist, promoted to senior receptionist & now supervisor. I could not have done without the help of you all. So a million thanks. Xx

    Avinash Trilochun Written 15th Jan 2013
  • Adriano De Angelis

    This is a BIG THANK YOU for the BEST people that I've met in my life.After only 1 week of my graduation I've been engaged from one of the bigger hotel brand of the world (IHG) and I finally realized the dream of my life!! With the help of my Trainer Deena and the caring of all the Reception Academy staff I've done 3 interview and other 3 job offer.. This is only after 4 weeks course!!! If your dream is to became a receptionist or just have new ambitions DON'T THINK, DO IT! Reception Academy: school of work, SCHOOL OF LIFE.

    Class of November 2012 - Adriano De Angelis Written 15th Jan 2013
  • Clare Donovan

    I started the four week receptionist course just 1 month ago, graduated last friday, and was offered a receptionist position today for one of the best hotels in London. Reception Academy do not train you to be a receptionist, they train you to be an exceptional receptionist, prepared for every aspect of the job and recruitment process. The dedication and passion they hold for their students truely shows in the results us students have and will continue to achieve. I have not only started a new career, but been brought into a new world of opportunities and been taught all the skills to prepare me. I have gained friendships, built confidence and above all started to make my dreams come true.An amazing academy, run by inspiring people, creating a new standard of receptionists.Many thanks to Deena Pillay for his constant support, dedication and patience with myself, and all of the November evening class. It really has been unforgettable experience.

    Class of November 2012 - Clare Donovan Written 15th Jan 2013
  • Elena Andreea Socia

    Had the best time during this life changing experience,enjoyed every second of it and trust me when I say:u will definitely get a job after u finish...Many thanks especially to Deena,the best trainer, that showed us the way...that gave us the confidence and the made us believe in ourselves!U are a true team leader Deena!!!I recommend sincerely following a course in The Reception Academy,it will have the greatest impact on your lives!

    Class of November 2012 (Weekend) - Elena Andreea Socia Written 15th Jan 2013
  • Manuela Mazzei Braschi

    It's less than a week since I finished the course with the Reception Academy and today I've got the job at Thistle. I'm so happy!! I'd like to thank the school and most of all our fantastic trainer Daniel, who was such a great teacher! I recommend the course to everyone who's willing to start a career in the Hospitality Industry.Good luck

    Class of October 2012 - Manuela Mazzei Braschi Written 2nd Nov 2012
  • Petra Szabo

    Thank you to everyone at Reception Academy. You guys have done a fantastic job and have helped lots of students find work in the hospitality industry. I start my new job on friday! Thanks Pierre Runacher and Deena my trainers. I look forward to seeing you again for management courses. Keep up the good work!

    Class of October 2012 - Petra Szabo Written 2nd Nov 2012
  • Irena Sareikaite

    That's amazing! Just graduated on 26th of October. After 4 days I was offered a job at Park Plaza Westminster. If you have a dream to become a receptionist, but don't have experience - don't think, just start a course at Reception Academy. Thank you for all Reception Academy team, especially for the best trainer Daniel!

    Class of October 2012 - Irena Sareikaite Written 2nd Nov 2012
  • Kenroy Bucchaan

    I am a graduated of the August 1st Graduating Class, after 3 weeks I am now Working at Jurys Inn Heathrow, any 1 who is thinking about attending the Academy to Training I would advice you not to delay it is worth every Second of your time, and it REALLY does open doors for you.

    Class of July 2012 - Kenroy Bucchaan Written 17th Oct 2012
  • Patricia Ucar

    As a student at Reception Academy, I must say it has been a life changing course!I did chose to go for the 4 weeks "Hotel Receptionist and Opera V5" course and I must say it did exceed all my expectations!As part of the 7.30 a.m. class,I thought waking up at 6 a.m. every day and then spend 4 hours in class was going to be a challenge but I was so pleased after the first 2 or 3 days!The classes are active,amusing and so useful!Mr.David is such a committed teacher!He'll make sure you learn while still having a laugh!For those wondering about the results,I got invited to several interviews (a couple even before finishing the course) and in a few days I'll start working in a hotel that feels perfect for me!! Thank you for all the help,the support and all the knowledge shared! Daniel and Pierre,you both are legends =) And Daniel,don't worry,we'll make sure all the pools at the hotels you visit are filled with water,hahah!

    Class of September 2012 - Patricia Ucar Written 11th Oct 2012
  • Giuliana Liquori

    Hotel Testimonial

    Guilana was a graduate from Reception Academy and has been since employed at our Hilton London Kensington property. Guilana has consistently delivered exceptional service to our guest and even team members. She has been team member of the month a couple of times and has won a few Blue Energy Moment awards. Blue Energy is living the values of HILTON and Guilana has demonstrated the values throughout her time at the Hilton London Kensington and continues to do so.

    Guilana is a product of Reception Academy and this shows the calibre of students that come from the Academy. Please continue with the great work and we look forward to more 'Guilana's'.

    Cheraine Blake HR Officer Hilton Shared Services

    Hilton London Kensington Written 10th Aug 2012