Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

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Hotel Receptionist & Opera PMS V5

This popular course has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Our four (4) week course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand-standards of 5* Hotels and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently anyone from any professional background, nationality or age is welcome to join the course.

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of close collaboration with our partnered hotels many of our graduates find employment upon completion of the four week course.

Taught by experienced instructors, this unique interactive 80 hour training, gives you an insight into the real working environment of Hotels.

Course Material covered:

UK 5* Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Cost:

Weekday Course:

  • £899 – This rate may be paid in three instalments of £299.67
  • £799 – This rate is the discounted rate which must be paid in full at the point of booking

Weekend Course:

  • £999 - This rate may be paid in three instalments of £333
  • £899 - This rate is the discounted rate which must be paid in full at the point of booking

Included in the price:

  • Reception Academy stationary to utilise during the course.
  • Access to our classrooms during the course, subject to availability
  • Certification of completion
  • Graduation ceremony in a 4/5 star London Hotel
  • Professional profiles on the Reception Academy website which is accessible to over 500 partnered hotels
  • An e-copy of your customised Reception Academy CV
  • An e-copy of your profile photo, in jpeg format

Course times available:

Weekday Course:

  • Monday – Friday 07:30 – 11:30 or 12:00 – 16:00 or 16:30 – 20:30 – 4 weeks

Weekend Courses:

  • Saturday or Sunday 09:30 – 18:00 – 9 weekends (Cost of Weekend course is £899 in full on the day of booking or £999 in three payments of £333)

Locations

Reception Academy London

Coppergate House
16 Brune Street
London E1 7NJ Nearest Station: Liverpool Street Station

Testimonials

  • Stacey Stoyanova

    Great place for studying with fantastic tutors and interactive classes! I got my new job couple of days after I graduated and activated my profile! Best place for networking and job opportunities! Many thanks to my tutor Ramin !

    Reception Academy March Student - Best place for networking and job opportunities! Written 2nd Jul 2015
  • Carolyn Parry

    I did the 4 week reception course Ramin is amazing teacher !! Had a job interview today for Travelodge in Stratford and got the job!! Thank you very much Ramin and his team!!

    Reception Academy June Graduate - Had a job interview today for Travelodge in Stratford and got the job!! Written 2nd Jul 2015
  • Alessia Di Giorgio

    I remember it as it happened yesterday. ..just arrived in London in March 2012 when I first met a very kind Azadeh Jade Fayaz ,so patient about my poor English. A very strong team lead by an awesome Martin Hartmann and my teacher Daniel David....always ready to get an answer for every my ' stupid question '. It was hard and challenging...but finally I'm here...Head of the department!! !Thank you so much for all your help! !You're great!

    Reception Academy March Student- Finally I'm here...Head of the department!! !Thank you so much for all your help! !You're great! Written 2nd Jul 2015
  • Martina Peralta

    Today; my first day at work at "La suite West Hotel", 5 stars Botique Hotel in Queensway. I really enjoyed my day! I really would like to say thanks again to all the staff of Reception Academy! Two of my colleagues come from Reception Academy, like me!

    Reception Academy May Graduate - Two of my colleagues come from Reception Academy, like me! Written 16th Jun 2015
  • Eugenia Dahm-Vicker

    Reception Academy I can't thank you enough! I have just completed my first week at the Mandarin Oriental Hyde Park. It has been super exciting and interesting. Thank you to all the amazing staff at Reception Academy and in particular my fantastic trainer Ramin for training me so well and getting me started on my new career path! I am very happy.

    Reception Academy May Graduate - I have just completed my first week at the Mandarin Oriental Hyde Park Written 15th Jun 2015
  • Benedetta Chiossi

    Thank you all at Reception Academy for this amazing experience finished a couple of weeks ago. I found an internship in a 5 star hotel here in Italy and I couldn't be happier I have studied with you and learned from you. Professional and serious environment and amazing people. Thank you!

    Reception Academy May Graduate - I couldn't be happier I have studied with you and learned from you Written 11th Jun 2015
  • Maria Pia Micheli

    I am living in New York City and I finished the 4 week Front Desk Agent Course at Reception Academy and now I have some news to share with you... I have found a job!!! I am starting in a week as a Front Desk Agent at the Fitzpatrick Hotel Manhattan (it's part of an Irish chain of boutique hotels). I am so happy I am in cloud 9!

    Thanks again for all the knowledge you have shared with us in your classes, it's been a pleasure to have attended Reception Academy.

    I am so happy I am in cloud 9! Written 4th Jun 2015
  • Andreea Alexandra Rotariu

    Was a fantastic experience to finish the receptionist course at the Reception Academy! If you want to get a good job I recommend Reception Academy courses with their amazing teachers!Thank you Ramin Semsar!

    Reception Academy May Graduate - If you want to get a good job I recommend Reception Academy courses Written 3rd Jun 2015
  • Diego Fernando Barbieri

    Thank you Reception Academy for the fantastic Hotel Receptionist course! I have learned so much during the last month and met some amazing people in the classroom. Biggest and special thanks to my trainer Ramin Semsar! A fantastic teacher and person, who is really passionate about what he does. I'm so happy to have met you, the course wouldn't be the same without you :) Some of us even got a job before the end of the course. And the graduation day was FANTASTIC! We had the opportunity to meet some lovely recruiters and hotel managers. If you're looking for a world of opportunities, Reception Academy is the place to be! Photo: Our 'iconic' photo on the Graduation Day (22/05/2015), in front of Big Ben. Happy faces! :D Yayyy! x x

    Reception Academy May Graduate - If you're looking for a world of opportunities, Reception Academy is the place to be! Written 3rd Jun 2015
  • Cinzia Micale

    I would love to say thank you so much to all Reception Academy's team. I will never forget how nicely I have been welcome by Marcela, all the great support and amazing training that I have received through all month from Nathalie and the fantastic students that I have met. It has been brilliant. I would definitely recommend this course to anyone. On the the same day of graduation I have been offered an interview, and after only a week from the end of the course I have received a job offer...I did not even apply for a job position...this is all thanks to Reception Academy!!!

    Reception Academy May Graduate - "I have been offered an interview, and after only a week from the end of the course I have received a job offer.." Written 1st Jun 2015
  • Elina Kandevica

    Fantastic experience!! I kindly recommend this course to everyone, even if you don't have any clue about hospitality industry this course will help you and will open a new world for you! Big Thank you to our trainer Ramin and all Reception Academy team!

    Reception Academy May Graduate - The Hotel Receptionist course will help you and will open a new world for you! Written 27th May 2015
  • Liliya Encheva

    Well, what can I say. Fantastic. Learnt so much during the course, met such a lovely people, been taught by the best teacher. What more could you want? This is amazing opportunity for everyone. Never had a course with so many benefits and open doors. If you are working or interested in the Hospitality industry, this is the perfect course for you. Thanks to all from the Reception Academy team and especially to RAMIN. You are so good of what you are doing and I am really happy I made this choice. Looking forward to my next course :). Soon ;) I want to share my interview experience as well. Thanks to the knowledge gained during the course I had amazing 1st interview and they've called me 2 hours after to offer me the job :). Thanks for everything. Wish you all the best. X X

    Reception Academy May Graduate - Never had a course with so many benefits and open doors Written 26th May 2015
  • Mariana Adriana Dobre

    I just got my diploma and I am so happy thanks to Ramin and all team!I kindly recommend the receptionist course with Reception Academy !!!

    Reception Academy May Graduate - I recommend the receptionist course with Reception Academy Written 26th May 2015
  • Barbara Merlo

    If a person is interested to the hospitality field, loves stay in contact with people and dreams to work in one of the best hotel companies, Reception Academy 4 week course is the only course that gives the right preparation.Professional environment and exceptional tutors! It has been a pleasure to take part of that course, not only for the preparation but also because I met amazing people that I'll never forget because I have shared fantastic moments! Thank you!

    Reception Academy May Graduate - Reception Academy 4 week course is the only course that gives the right preparation Written 26th May 2015
  • Chiara Maglione

    Even if with some delay, I'd like to say thank you to my fantastic teacher Ramin Semsar for his patience and the passion with which he has introduced my class to the world of Hospitality!!! I really think you are a charismatic teacher and a very special and sensitive person!!! :)

    Reception Academy April Graduate - I would like to say thank you to my fantastic teacher Ramin Semsar Written 22nd May 2015
  • Lisa Ferrara

    Like I promised my teacher Ramin Semsar, thank you for your support. I'm working as receptionist in a 5* hotel in central London, I feel like a baby taking her first small step ..... ;-)

    Reception Academy March Graduate - I'm working as receptionist in a 5* hotel in central London Written 22nd May 2015
  • Tiziana Cimmino

    One of the best experiences of my life. It is not just about learning, it is not just about improving personal skills: people who work here have a huge background for what concerns working in Hospitality. You'll learn what responsibility, consideration and professionalism are. A special thank you to Daniel (Hotel Receptionist&Opera V5) and Ramin (Hospitality English Language): they both are the perfect example of people who really love and enjoy their job. They always put a lot of passion into their classes and students can feel it. Daniel is one of the smartest person I've ever met. Ramin gave us a lot of useful tips to improve our English skills and he's always willing to help us for any doubts. I recommend Reception Academy: it is the best first step you can do in order to join Hospitality world.

    Reception Academy March Graduate - it is the best first step you can do in order to join Hospitality world. Written 22nd May 2015
  • Daniela Ancuta Cojocariu

    I definitely recommend Reception Academy to everybody!! It was a wonderful experience where I meet great people and I learnt so many useful things. Thank you Reception Academy for everything. I am pleased that after a week from the graduation day I found a job in a 5* hotel, it will be a good start for everybody who wants to do the course.

    Reception Academy April Student - I am pleased that after a week from the graduation day I found a job in a 5* hotel Written 11th May 2015
  • Francesca Pasquinelli

    My name is Francesca, and I'm writing down my experience with Reception academy discovered hearing from a receptionist which previously did this course...after 12 years in the F&B Hospitality world, I couldn't learn any new things, was time for me to change and join the FOH world..first of all I think I had...actually we had the best Trainer ever, Daniel David, really professional, skilled but funny in the same time, always ready to support you, the last month has gone so quickly, my graduation day was the 24th, and started my new job as receptionist the 2th of May in Megaro Hotel, I will coordinate Reservations and events ( and this is exactly what I was looking for) I had 5 different interviews, and many Companies are still contacting me, and I introduced a friend of my which is already a Receptionist, in fact she will join the course Becoming a Supervisor, and I wish for her to be trained by Daniel, I want to say thank you to the special Reception Academy Team: Jade, a great Lady, Marcela very sweet, the Lovely Ali and Pierre another Trainer very helpful. I'm glade and proud of my self, I'm satisfy of what I did, to be part of a very well organise structure, I met beautiful people, and I saw facts : I founded the job of my dreams, thank you Reception Academy, thank you so much to our Trainer Daniel David.

    Reception Academy April Graduate - I found the job of my dreams, Thank you Reception Academy! Written 5th May 2015
  • Alice Barboni

    Wonderful experience! Very professional! The topics are clear and very very useful. The atmosphere is serious but also very friendly.

    Reception Academy April Student - Wonderful experience! Written 30th Apr 2015
  • Giulia Scalchi

    I decided that I wanted a career in Hospitality and you helped me to move my first steps in this awesome world. I met amazing people like my super trainer Ramin Semsar ( and Pierre Runacher) and all of the members of Reception Academy! How can thank you then? I had a Great Time with you and I'll always be grateful for your hard job and for giving me the means I need to reach my Goals :) Hotel Receptionist & Opera V5 course has exceeded my expectations!

    Reception Academy April Student - Hotel Receptionist & Opera V5 course has exceeded my expectations! Written 29th Apr 2015
  • Elena Bignotti

    THANKS RECEPTION ACADEMY!!! I finally got job in a 3 stars Hotel Britannia and I can say it's a really good start for me!!!!People are nice and I feel comfortable in there. I'm using Opera system with confidence thanks to the Reception academy course :) Many thanks to Pierre for all the support and assistance!!You're really a very good trainer!!Wish all the success and luck to everyone!! Elena

    Reception Academy April Student - I'm using Opera system with confidence thanks to the Reception academy course Written 27th Apr 2015
  • Joseph Cheetham

    Thanks guys for a fantastic course! I've learnt so much and the opportunities you provide during & at the graduation are fantastic. Thank you ! Joseph

    Reception Academy April Student - Thanks guys for a fantastic course! I've learnt so much Written 27th Apr 2015
  • Pamela Alessandra Castorina

    Thank you thank you thank you reception Academy, for giving me this great opportunity to introduce me to the world of hospitality with the eyes of a professional receptionist. Ramin thanks for your professionalism, patience, and for being a great teacher for all of us. I hope this is just the end of a great start.

    Reception Academy April Student - Great opportunity to introduce me to the world of hospitality Written 27th Apr 2015
  • Styliani Ntafa

    Participating in Reception Academy training was an amazing experience for me. I learned a lot of useful things that I didn't even know that they existed. For me the most important is that I learned very useful behavioural "rules". Although i have studied many years, I feel that I didn't have the knowledge about real interactions between the people in business sector. Ramin gave us some good advices during the course that we all have to follow if they want to succeed. Personally i will try to follow them. Moreover, learning Opera PMS was really very useful because we will handle the system with more confidence in the job field and it will not be like climbing in a mountain when you never had attempt to. I feel also that this improved also my general computer skills!I In general the course was really professional and the organisation of the time quite good.On the other hand Ramin was really patient with my bulk of questions and made the lesson very interesting so as to make us think have questions. I really enjoyed.A big THANK to Ramin, secondly to our french teacher Pierre and then to all the ReceptionAcademy team for the support and the amazing graduation Ceremony. I hope the best to all the members of the team Styliani Ntafa

    Reception Academy April Student - Reception Academy training was an amazing experience for me! Written 25th Apr 2015
  • Diana Palencia

    One month has gone by since I started the course and today I have my certificate in my hands. It's incredible how fast time goes by and how much one can learn in one month, a lot of technical and behavioural knowledge that I will keep with me wherever my life takes me. I want to thank my teacher, Ramin, for sharing with us his knowledge and experiences and making us feel like... exceptional receptionists

    Reception Academy April Student - Excepcional course for exceptional receptionist Written 24th Apr 2015
  • Mohammed Salih

    In my opinion I would like to say that Reception Academy is the best academy that I have ever attended. It will gave you the best training, support and encouragement in completing it successfully. The trainees are absolutely so friendly and amazing as they do make sure that you feel so comfortable, confident and overall they make sure that you do have a great time and enjoyable moments. I personally speaking have very much enjoyed every single minutes of it so I would most definitely recommend it to everyone to have a go at it and do it.

    Reception Academy March Student - Reception Academy is the best academy that I have ever attended Written 23rd Apr 2015
  • Iulia Armanu

    Thank you Reception Academy for the opportunities I gained with your help. I will always remember the things you taught us. Special thanks to the best trainer ever - Pierre Runacher,I really miss his classes and his "common sense" sentences ????. I would certainly recommend this course who want a career in hospitality. In 2 weeks after graduation,I got a job to a lovely boutique hotel , Cranley. Thank you again !!

    Reception Academy March Graduate - 2 weeks after graduation ,I got a job at a lovely boutique hotel Written 20th Apr 2015
  • Felicia Mariana Blaga

    I found out about Reception Academy from my friends, and I said I must try...and it was the best experience !!! Great Team!! If you want a change in your career this is the best choice!!! Love Reception Academy !! The time together was to short!!!

    Reception Academy March Graduate - It was the best experience Written 20th Apr 2015
  • Andrada Manole

    I would like to recommend Reception Academy to those who are interested to work as hotel receptionists. I was hired at a 5 star hotel after only two weeks from graduation. Many thanks to Nathalie for almost indoctrinating us with 5 star hospitality standards and behaviours :) This was what helped me to get the job. Also, many thanks to Daniel who gave us very useful tips about the interview process :)

    Reception Academy March Graduate - I was hired at a 5 star hotel after only two weeks from graduation Written 15th Apr 2015
  • Eniko Kertesz

    Thank you Reception Academy for everything! I have found a great opportunity as a front desk agent, special thanks to Ramin Semsar and Pierre Runacher!

    Reception Academy March Graduate - I have found a great opportunity as a receptionist Written 10th Apr 2015
  • Ivana Karcolova

    Reception academy is great!!!! They teach you everything you need to know about reception and how to deliver 5*service. Ramin Semsar is amazing trainer always happy to help, patiently explaining everything until we all understood...He has always big smile and is full of jokes. Thanks to him you will always look forward to go to weekend class, even after busy week at work and even you know you will spend the whole day at school...Because he makes studying fun!!!

    Reception Academy March Graduate - Reception academy is great! Written 9th Apr 2015
  • Giuseppe Viggiano

    Thanks to Pierre and Nathalie! The course is enjoyable and really useful to start a career in top quality hospitality! I strongly suggest Reception Academy to everyone is interested in this field! New job guarantee! ;)

    Reception Academy February Graduate - I strongly suggest Reception Academy Written 7th Apr 2015
  • Justyna Niemiec

    I would like to say thank you Reception Academy for gave me a fantastic opportunity with hospitality industry. I would also say big thank you to Ramin Semsar my Saturday teacher for all what he did for me I always looked forward for lessons because we had so much fun. He was always smiley, happy to answer all questions and help with whatever we needed....this course is great!!!!! . It was a fantastic time. I fully recommended Reception Academy if you want change your future.

    Reception Academy March Graduate - This course is great! Written 1st Apr 2015
  • Guillermo Diaz De La Cruz

    The Hotel Receptionist 4 week course and Opera has really exceeded my expectations. It is very well organized and has a lot of practical exercises where you can put everything you learn into practice as if you were working as a real Front Desk Agent. The teacher was the best we could have, professional, knowledgeable, helpful, and really inspirational. Thank you Daniel for always being an example to follow, all the good pieces of advise that you have given us, and above all thank you for reminding me why I want to work in a front desk position. Guillermo Díaz.

    Absolutely recommendable. Written 28th Mar 2015
  • Stefano Olivetti

    Hi there! I would like to recommend Reception Academy because...it's the best thing you can do to join the hospitality industry! I have learned so much about that from my trainer, who has always been straight to the point and clear. A SPECIAL mention goes to Nathalie Deline-Mullis who helped me a lot with her advice to find my dream job! Thank you Reception Academy!

    Reception Academy February Graduate - It's the best thing you can do to join the hospitality industry! Written 13th Mar 2015
  • Barbara Mezzi

    Thank you so much to my trainer Daniel and to Reception Academy! It's been a great experience and in less than a week I got a job for Hilton DoubleTree!

    Reception Academy February Graduate: "...in less than a week I got a job..." Written 9th Mar 2015
  • Ali Saralaba

    I recommend everyone who is interested to have career in hotels (UK), to do the Hotel Receptionist course in Reception Academy. They are professionals in Hospitality sector. Thank you all, Reception Academy staff, for the help.

    Reception Academy February Graduate - "I recommend everyone to do the course" Written 2nd Mar 2015
  • Maria Cristina Cuccu

    Another day is gone..and We are close to our aim... Being exceptional receptionists!! I guess We have the most exceptional trainer. Ramin Semsar has a contagious enthusiasm for this job. He is able to give us wise and good advices and makes our days very light and funny at the same time with all his stories!!! I really enjoy his lessons and I really appreciate his work!!!

    Reception Academy March Student " Being exceptional receptionists" Written 2nd Mar 2015
  • Tomas Lesko

    I would love to say many thanks to Ramin (my Saturday's class trainer) who is very passionate about his job, enthusiastic, experienced and always ready to help for his student, I learn every week a new thing and new ideas from him, huge thank you for him

    Reception Academy March graduate: "I learn every week a new thing and new ideas" Written 25th Feb 2015
  • Ignacio Gomez

    If you are thinking to study this course or not my advice is: Go for it!! Definitely!! And when you study the course I hope you will enjoy as I enjoyed before. The academy teachers and staff are really nice and allways ready to help. Specialy our teacher Pierre. Well done for them!!

    Reception Academy January Graduate: "If you are thinking to study this course or not my advice is: Go for it!!" Written 25th Feb 2015
  • Chiara Marfia

    Well, it's my turn to write!! I used to see all the comments and I wasn't sure to attend the course however I changed my mind and after terminated the course I got lots and lots job interviews and finally I got the job at park plaza riverbank.. Thank you to Ramin Semsar to have been very patient and helpful!I really advice to all the people that like hospitality industry to attend this course!

    Reception Academy January Graduate: "I really advice to all the people that like hospitality industry to attend this course!" Written 16th Feb 2015
  • Ionel Onica

    I am pleased to announce that after two weeks from graduation I received a job in Citadines Trafalgar Square, which is an amazing hotel in a wonderful location. I have to thank for this to Reception Academy and specially to my teacher Ramin Semsar who guide me and improved my experience and skills, and made everything possible. Thank you for everything.

    Reception Academy January Graduate: "I am pleased to announce that after two weeks from graduation I received a job in Citadines Trafalgar Square." Written 16th Feb 2015
  • Desiree Greco

    After the 4 weeks course at Reception Academy i got a job in less than 4 days from my graduation... finally a course that prepare and give you the skills and instruments necessary to start a new career in the hospitality industry, and it's true. I came here from australia to attend this course.... and it was worth it! Thank you again Reception Academy!

    Reception Academy January Graduate: "I came here from Australia to attend this course.... and it was worth it!" Written 6th Feb 2015
  • Stefany Lopez Echeverri

    Would strongly recommend Reception Academy, I done the Front Desk Agent Course and it was a great experience. It was a shame the 4 weeks went so fast but had the best trainer and had the chance of meeting nice people. Would do it again :) Once again a big thank you to all the staff that made this experience unforgettable..

    Reception Academy January Graduate: "A big thank you to all the staff that made this experience unforgettable" Written 4th Feb 2015
  • Ilona Kolosevska

    I would like to thank Reception Academy Team for their help and flexibility, I really appreciate that! I am also very grateful for meeting our lecturer Ramin, I think he is a great example for all of us to follow. Thank you for providing me with all the knowledge and moral support I will need in my career. When someone is asking me if it’s worth to do the course in Reception Academy I always say ‘undoubtedly, unequivocally, unabashedly yes!’ :)))

    Reception Academy January Graduate: "Thank you for providing me with all the knowledge and moral support I will need in my career." Written 26th Jan 2015
  • Rosaleen Downing

    Great course from great people Ramin and Daniel were wonderful.

    Reception Academy January Graduate: "Great course from great people." Written 23rd Jan 2015
  • Lyudmila Kim

    I would like to thank Reception Academy for help me to make my dream come true!!! When I came to start the course of Hotel Receptionist & Opera V5 I didn´t have any experience and study in Hospitality and Tourism, but I was so passionate about this industry that it brought me to Reception Academy. Few weeks after finish this course I received the offer from Park Plaza Westminster Bridge. I can´t describe how excited I am and how proud to work in this amazing hotel. Special thank you to my trainer Ramin for unforgettable classes and funny stories that I´ll never forget.

    Reception Academy December Graduate: "My dream came true!!!" Written 18th Jan 2015
  • Konstantinos Moraitis

    If you want to have a career in hospitality industry, even if you do not have previous experience or studies, Reception Academy is the place to be. After completing the 4 week Hotel Receptionist & Opera course, I found job in a 5* hotel, the "The Montcalm at the Brewery London City", without having any previous working experience in the hospitality industry. I would like to thank my teacher Nathalie Deline-Mullis, I learned a lot from her and I had great support from her but also from the the Reception Academy's procedures to promote the graduates. Classes were very interactive and it was a pleasure to attend. I suggest to everyone to take this course and make a new step in his career !

    Reception Academy December Graduate: "I found a job in a 5* hotel, the "The Montcalm at the Brewery London City", without having any previous experience in the hospitality industry." Written 12th Jan 2015
  • Sandra Piscopo

    I started attending this course with so many expectations, and I can tell now that none of them has been disappointed. I found it really useful not just in terms of knowledge but even as a life experience, because what I learnt it's not just about being a receptionist. I had the chance to meet nice people and make friends in a stimulating environment. We had Ramin as teacher and this made us all very lucky! He is a positive, bubbling and clever person, passionate about what he is doing. As a teacher he knows anything about the job and the tools that help to become a self confident Exceptional receptionist. He keeps the perfect balance between teaching with seriousness and giving you fun-filled moments. He is really patient and can explain something one thousand times as long as you understand it. He is never tired of your questions and is the first who encourages you to ask. He helped me a lot to be focused about my expectations in this job, to understand how the hotel industry system works and to be aware of my ability to keep pushing my limits. I do recommend this course. Thank you Ramin!!! =)

    Reception Academy December Graduate: "I had the chance to meet nice people and make friends in a stimulating environment." Written 5th Jan 2015