Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

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Hotel Receptionist & Opera PMS V5

This popular classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Our four (4) week course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand-standards of 5* Hotels and is followed by hands on practical sessions behind a replica desk in a state of the art training room, where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced Trainers.

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This classroom course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently anyone from any professional background, nationality or age is welcome to join the course.

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of close collaboration with our partnered hotels many of our graduates find employment upon completion of the four week course.

Taught by experienced instructors, this unique interactive classroom based 80 hour training, gives you an insight into the real working environment of Hotels.

Course Material covered:

UK 5* Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Cost:

Weekday Course:

  • £899 – This rate may be paid in three instalments of £299.67
  • £799 – This rate is the discounted rate which must be paid in full at the point of booking

Weekend Course:

  • £999 - This rate may be paid in three instalments of £333
  • £899 - This rate is the discounted rate which must be paid in full at the point of booking

Included in the price:

  • Reception Academy stationary to utilise during the course.
  • Access to our classrooms during the course, subject to availability
  • Certification of completion
  • Graduation ceremony in a 4/5 star London Hotel
  • Professional profiles on the Reception Academy website which is accessible to over 500 partnered hotels
  • An e-copy of your customised Reception Academy CV
  • An e-copy of your profile photo, in jpeg format

Course times available:

Weekday Course:

  • Monday – Friday 07:30 – 11:30 or 12:00 – 16:00 or 16:30 – 20:30 – 4 weeks

Weekend Courses:

  • Saturday or Sunday 09:30 – 18:00 – 9 weekends (Cost of Weekend course is £899 in full on the day of booking or £999 in three payments of £333)

Requirements:

Dress Code;

Please note that we require you to wear a conservative style suit on three (3) occasions, the photo, practical exam and graduation days.

On the first day and all other “non suit days” please feel free to wear anything you feel comfortable in. Your trainer will provide you with “suit day” dates in one of your first lessons

Locations

Reception Academy London

Coppergate House
16 Brune Street
London E1 7NJ Nearest Station: Liverpool Street Station

Testimonials

  • Noemi Szandra Csuka

    Attending Reception Academy's hotel receptionist and Opera 4-week course has been one of the most outstanding experiences of my life. Right from the first day I enjoyed the course and could feel that the others enjoyed it too. My coming into Reception Academy from day to day was enough to give me a feeling of professionalism and comradeship. Working in the group couldn't have been more fun, and even if a task was harder than we initially thought, we always had our enthusiastic, helpful, and endlessly patient trainer, Ramin Semsar, to guide us. He inspired us to always work harder, made us think about our possibilities and limitations, and gave us essential advice on how to benefit from the course material and our personality at the same time. His instructions and explanations were clear, and he continually provided us with constructive feedback. I will always be grateful for his personal career guidance and boost of confidence through which I gained enough strength to finally follow my dream without doubting my abilities. Now I definitely aim to be fantastic instead of simply being good enough, and what I can thank all this for is Reception Academy's exceptional training with its exceptional trainer, Ramin!

    Exceptional Training with an Exceptional Trainer Written 1st Feb 2016
  • Vittoria Pili

    My 4 weeks training with Reception Academy where absolutely fantastic! You get well prepared to start your career in a 4-5 stars hotel, you gain the confidence you need to prove once you apply for jobs and if you really want it you'll get your dream job. Also your trainers are always there to support you during the course and after that. A special thank to my trainer Ramin!

    My 4 weeks training with Reception Academy where absolutely fantastic! Written 1st Feb 2016
  • Ionela-Cristina Dinovici

    I had the pleasure to attend the Receptionist/Opera PMS with Ramin. I recommend this course to everyone who want to change his career. The course was amazing and all the staff are professional and friendly. Thank you Reception Academy!! Thank you Ramin for all your support!

    The course was amazing Written 1st Feb 2016
  • Angelo Cristaldi

    I Would like to Share my experience at the reception academy with all who wants to start this New experience ..it was amazing .. All the staff are professional and friendly. Me and my wife have finished the R.A. In December and in just only 2 weeks we got the job. I'm working at holiday inn 4stars hotel In Kings cross and My wife at the holiday inn hotel in Regents Park . Thank you very very much,reception academy,we spent a wonderful time with you! Miss you so much. Angelo .

    All the staff are professional and friendly. Written 29th Jan 2016
  • Wilson M Nunes Oliveira

    It's sad the course is coming to an end, at the same time I feel extremely exciting looking forward for a new career. All thanks to a special trainer Ramin Semsar who made it possible. Thanks for all the hard work and time you put into training us which made it really easy for us too understand. Keep it up.

    It's sad the course is coming to an end Written 26th Jan 2016
  • Many Thanks at reception academy the best training for your Life! With us I had great time and the chance to learn and improve my English and I Hope, as soon as possible to come back for another course. Many thanks also our trainer Andrew!!!!

    I Hope, as soon as possible to come back for another course. Written 25th Jan 2016
  • Eva Giardina

    I recommend any one who's looking for a change of career in Hotel reception to go to this course. They take care of you from the moment you open the door until you leave. You have amazing advices, support and teachers are absolutely lovely! Definitely worthy. Thank you Reception Academy!

    They take care of you from the moment you open the door until you leave. Written 25th Jan 2016
  • Angela Palmieri

    Ciao ragazzi volevo riportarvi la mia esperienza. Il corso é veramente interessante e pratico. il team ê fantastico e ti aiuta in ogni fase del corso, ma la cosa che piú mi ha colpita ê stato il placement. Con il corso da receptionist di 4 settimane viene attivato un profilo online per 4 settimane e dal momento in cui sei online gli hotel iniziano a chiamare di continuo. Se volete un cambio di carriera ve lo consiglio caldamente e personalmente il mio tutor Daniel è estremamente professionale, se potete fatelo con lui.

    Wonderfull experience Written 19th Jan 2016
  • Christian Ciurleo

    I simply wanted to thank the whole team of Reception Academy ! I am kinda late with this but what I will tell you all now is that everything, and I mean, EVERYTHING I have learned here is experienced and applied in my everyday job and has pretty much defined my future and my aspirations ! This team here of funny and very professional kind hearted people has given me such a big chunk of knowledge of the industry that I feel greatful every day I encounter new situations on the fly where I can apply all this ! Ladies & Gentlemen, everything you learn here is 100 % the truth, even the words in between never said. If you ever think to enter this industry then please, do yourself a favor and join these lessons ! They will benefit you so much that even after years you want to have a look at your notes made during class back in time ! And be aware : NOBODY paid me to state all this! Again, thank you all ! It was a pleasure and thanx especially to you Ramin, Pierre & David, I really loved your professionalism, honesty & sarcasm regarding & about the industry ! A big hug to the admin team, too !!! Be safe ! We'll meet again.

    If you ever think to enter this industry then please, do yourself a favor and join these lessons! Written 15th Jan 2016
  • Lisa Caltabiano

    Would like to recommend Reception Academy to everyone who wants to take a very important step to the amazing world of hospitality. Reception Academy is the best choice you can make! A big thanks to Pierre that was Professional,patience and very friendly with my class..I will miss everyone ...I really recommend this course, but it's necessary to study hard!Thanks for everything...Lisa

    Reception Academy is the best choice you can make! Written 21st Dec 2015
  • Adrienn Klucso

    I finished the course 1 month before. I found my place at the London Elizabeth Hotel at Lancaster Gate :) 1,5 weeks ago I went there for an interview with the director and he was calling the General Manager immediately, they bought were so happy that I finished the course! Job is mine ???? Next day I started the trial, and in this week already my name was in the rota :) Since than I working there. Is a small but busy boutique hotel with 49 nice rooms, we are using Opera, We have very lot phone calls, we working a lot with travel agency reservations. Perfect place to get practice! I have kind colleagues. The hotel has 2 sister hotels the Tophams Hotel and the Colonnade Hotel. I'm very happy because I'm a receptionist! I would like to say very very big thank you again for everything! You all are the best! Wish you all the bests, and Merry Christmas, Happy New Year!

    You all are the best! Written 21st Dec 2015
  • Mara Gatto

    2 weeks = 2 job offers = NOW I HAVE A JOB!!! I started this class because like everybody I wanted to start a new job in hospitality business. Along through that I had my concern because I was thinking to not make it. I had so many question in my head every time that I was stepping in class and Ramin ( my trainer ) could understand that by just looking me in the face. He always found the right word to say to everything! We went through 9 weekends together and he never stopped answering our question even if they were the same, he gave us many suggestions and many advice and as he always said you have to do your research! If you want something be sure that you REALLY want it, you have to give your 100% in this course because the same passion that you put in it it's the same that's gonna get you a job. Remember never say OH MY GOD but OH MY RAMIN!

    My trainer always found the right word to say to everything! Written 18th Dec 2015
  • Cristina Jecan

    Thank you Reception Academy for all your support and for your dedication!!It was an amazing experience!! Tomorrow is my first day as a Receptionist at Double Tree by Hilton hotel. Thank you Andrew and Pierre, such a professional and amazing team!! I will recommend Reception Academy for everyone who wants to start a career in hospitality industry!!!

    Thank you Andrew and Pierre, such a professional and amazing team Written 16th Dec 2015
  • Alina Sirghie

    I can say that Reception Academy was the best decision that I made on my life. I wasn't so sure at the beginning of the course that we can learn so many things in only 4 weeks and find a job so quickly but after finishing Reception Academy I was really happy for all the good things that happened to me during the course and after. So many thanks to my teachers Daniel and Pierre. They are really amazing. Someone said that Pierre is like a teddy bear ready to give you a hug or just put a smile on your face anytime and he said the truth. Do not hesitate the opportunity to learn about Hospitality with Reception Academy. You will enjoy every minute to learn and have fun. Thank you, Reception Academy !

    Do not hesitate the opportunity to learn about Hospitality with Reception Academy Written 16th Dec 2015
  • Salvatore Volpe

    Thank You very much Reception Academy . I did the receptionist course in September and I graduated in October. My Trainers were Pierre and Andrew , thank you guys for your professionalism and all your suggestions . I found a job after 1 month more or less since the end of the course in Barbican THE MONTCALM AT THE BREWERY LUXURY BOUTIQUE HOTEL 5 STARS ... Nice Experience with all of you guys ... !

    Thank you guys for your professionalism and all your suggestions Written 14th Dec 2015
  • Alessandro Calore

    I was very happy about what I learned during the lessons and the way how my teacher Ramin taught us all the information about opera system and how we have to approach a guest coming in a 5 stars hotel. This was the right way to find the job I wanted to do. Thanks again to my teacher Ramin and all the reception academy staff.

    The right place to build you career Written 12th Dec 2015
  • Angelika Wrazidlo

    Wonderful Experience!!! I make my dream come true! I gained a lot of experience at Reception Academy with wonderful teacher Andrew Tivnan and Pierre-Cedric Runacher. I would like to go back and study again as was so amazing and so much fun, but also a lot of hard job. Thank you guys for amazing school!!!

    I would like to go back and study again Written 10th Dec 2015
  • Viviana Di Leonardo

    I want to thank Reception Academy for their great courses and wonderful trainers! I had the pleasure to attend the “Receptionist/Opera PMS” 9 weeks course with Ramin, and the Hospitality English Course with Andrew (and Ramin as well!). Both the courses were amazing, very well organized and useful; the perfect mixture of theoretical and practical knowledge, with a lovely amount of laughter and lightness when needed! Thanks to our trainers and the experience they shared with us, I feel confident with my Opera and Brand Standards/Procedures knowledge as well as with my “Hospitality English”, and I’m ready to find the Hotel that suits me best! Besides of being a wonderful learning and training experience, it also gave me the chance to meet a lot of wonderful people and some great friends! I will surely miss the weekly appointment with Ramin, and the daily one with Andrew, but I’m sure we will keep in touch! I would definitely recommend your courses to every person out there who wants to grab the chance and change their life's path/career! Thank you, it has been amazing!

    Thank you, it has been amazing! Written 8th Dec 2015
  • Martina Vlacilova

    Reception Academy is one of many things worth doing! I feel amazing and confident about what I have learnt during the 9 weeks of Sunday class. Ramin as our trainer has been so lovely, friendly and very supportive to all of us. His passion about hospitality is such a big motivation which made me to be more interested in this field. I honestly would recommend this course to all my friends and potential students. Even our final exams were so relaxed and friendly. Obviously, we all were nervous but that is a part of exams in general. Finally, I would like to thank to Reception Academy and especially Ramin for such great experience! I totally love what you do! Thank you for helping me to make a step forward into my future. As Ramin would say: 'If you can't be good, be FANTASTIC'

    As Ramin would say: 'If you can't be good, be FANTASTIC' Written 7th Dec 2015
  • Kirsty Johnson

    Best thing I have ever done, loved every minute of it. I had Ramin as my tutor and he is a great inspiration and a lovely caring man who has guided me well. He gives sooo much support and he represents this industry well. Hope I can take all he has taught me and use it as good as he does and although I was nervous in my final exam I had Andrew as my guest and he helped make it less nervous and more pleasant wish I could do it all again I don't want this journey to end I have met soo many amazing people.

    Best thing I have ever done, loved every minute of it. Written 7th Dec 2015
  • Federica Scorsoni

    Thank you RA, I loved my month course! I won't forget what I learnt through interactive lessons,practice,tests and role plays into an amusing atmosphere thanks to the great tutor Andrew and my classmates :-) One week later I graduated I was hired by a 5* hotel! Thank you to all the staff, I hope to see you again for next course which i am sure will be as great as the one I already took

    Thank you RA, I loved my month course! Written 7th Dec 2015
  • Lee Birtle

    One of the best decisions I have ever made was signing up for the 'Hotel Receptionist & Opera V5' course with Reception Academy. Graduated just over a week ago and the amount of interview requests and job offers I have received during that time is absolutely incredible! I have accepted a job offer from 'Sodexo' as a FOH Coordinator. Brilliant hours, salary and overall a fantastic company. Really excited to my new job on Thursday!! Throughout the course I have met so many great people and made such good friends. Some will be staying in London, others will be going back to their own countries but I'm sure we will all be keeping in touch. Andrew Tivnan has been an absolutely amazing teacher! Not only is he amazing at teaching but also a great person and he made the classes really interesting and fun, couldn't have asked for a better teacher. Thank you Andrew!

    One of the best decisions I have ever made Written 2nd Dec 2015
  • Johanna Gabriela Pozo Guiracocha

    Only say BIG BIG THANK YOU Reception Academy! !!... is the best experience I ever had... in long long time. I enjoyed a lot the course!!! Pierre is a brilliant and excellent teacher!!... always fun and professional!.. and I met wonderful people in my course, lovely time with them . I'm so excited!! . Definitely I recommend invest the time to study. I was working all day..then study...everything is possible if we want it!!! Thank you!!!

    BIG BIG THANK YOU Reception Academy! Written 30th Nov 2015
  • Pauline Ngereso

    Oh My goodness!!!! A few months ago I was the one reading former students feedback and now I' the one writing on this page thank you soooo much reception academy team!working in a majestic hotel "Shangri-la at the shard" is just amazing.merci infiniment!!!!!

    Oh My goodness!!!! Written 30th Nov 2015
  • Ana Maria Radu

    I am a student at Reception Academy and i can say that is the best course !!!!!!!!! Come to Reception Academy!!!!!!

    Reception Academy November Graduate - the best course! Written 9th Nov 2015
  • Valentina Ventura

    Hello Reception Academy.. 3 years ago i started The one month course...I was so worried cause i Did Not speak English at all with no idea of what work in a hotel means... Exactly a week later The final exam i started To work At The Crowne Plaza..spent two years there...after that i decided To come back home And i found a Job straight away... Reception Academy Im thinking about u just To inform you that now Im back in My country, doing The Job that i love ) in one The Best 5 stars property in Rome . If It wasnt for you i couldnt start My career At all. Thank you reception Academy. ..thank you Deena Pillay !!!!!

    All The Best To all The new students

    Reception Academy December 2012 Graduate - If It wasnt for you I couldn't start my career at all! Written 9th Nov 2015
  • Maria Cristina Cardella

    Thank you very much Ramin for all the tricks given during the course! It was really interesting and pleasant!! I loved it!! Thanks to the course I got my job at Hotel Indigo Kensington!! I m so happy!!

    Reception Academy September Graduate - Thanks to the course I got my job at Hotel Indigo Kensington! Written 5th Nov 2015
  • Mjriam De Prisco

    I want to say thank you to Reception Academy for giving me the opportunity to learn and be prepared to start my dream carrer as hotel receptionist. The course was amazing and Daniel in particular was very funny but very professional at the same time. He helps you to get all the tools and tricks to be successful at this job, even if you have to start from zero. Thank you once again and I hope I can give you soon good news about my future employment ;D

    Reception Academy October Graduate - I am now prepared to start my dream carrer as Hotel Receptionist! Written 29th Oct 2015
  • Terezie Strnadova

    I would 100% recommend this course, it was amazing experience!! I had so much fun and learnt a lot during those 4 weeks. It's really worth the time and money. I met fabulous people and our fantastic trainer Andrew was such an inspiration. Thanks for everything! Reception Academy October Graduate -Terezie Strnadova

    Reception Academy October Graduate - it was an amazing experience!! Written 28th Oct 2015
  • Sabah Jbidane

    I had a wonderful time and the chance to meet talented future receptionists! It was great to be part of "The 12 to 4 October class"; Andrew made us feel special! Thanks to the Reception academy team for sharing your passion and knowledge! Keep in touch...

    Reception Academy October Graduate - I had a wonderful time! Written 26th Oct 2015
  • Jocelyne N'guessan

    Attending this course was such a wonderful experience I gained some amazing professional skills and met some incredible people. I definitely recommend this course to anyone who sees success on a bigger scale!!!

    Reception Academy October Graduate - I definitely recommend this course! Written 26th Oct 2015
  • David Moreno

    Amazing people, the way they work its just ... perfect. Glad I get to be part of their courses!

    Reception Academy October Graduate - The way they work its just ... perfect. Written 23rd Oct 2015
  • Martina Buonomo

    I'm not able to find the right words to explain how happy and proud I feel right now. This course has definitely exceeded my expectations. I'm going to miss every moment spent at Reception Academy. If you are very passionate about hotels, if you can't imagine yourself working anywhere else, Reception Academy is your next challenge! Thank you Andrew! Your passion, your enthusiasm inspired me to put my best foot forward! Thank you Pierre! I already miss everything! Can't wait for the graduation day tomorrow! =)

    Reception Academy October Graduate - This course has definitely exceeded my expectations Written 23rd Oct 2015
  • Alejandro Martinez

    Thanks Reception Academy. Thanks Marcela for encouraging me at the beginning to take this specific course. Muchas gracias. But a big thanks particularly to Ramin for his kindness and good teaching during the course. Thanks to your boost as a teacher and the Reception Academy profile now I'm working in a nice hotel. I'm happy although there is a lot to learn. I found there other Academy students. I just wished to tell you that you must feel proud to help people to start their future careers. A big hug everybody.

    Reception Academy August Graduate - I just wished to tell you that you must feel proud to help people to start their future careers. Written 22nd Oct 2015
  • Monika Sobolewska

    Amazing place! Very good for people who want to start a new career in their lives! I am very happy I did the course with Reception Academy! Many thanks to our Trainer Andrew, classes with him were a big challenge and good fun in one! It is a 5* Reception Academy!

    Reception Academy September Graduate - Very good for people who want to start a new career in their lives! Written 6th Oct 2015
  • Lorena Cordaro

    I'm so happy to announce that I got a fantastic job as receptionist at Renaissance London Heathrow Hotel only one week after I finished my course! I'm so glad to God first and to you Reception Academy for gave me the opportunity to study with you! Love you!

    Reception Academy September Graduate - I got a fantastic job as receptionist at Renaissance London Heathrow Hotel only one week after I finished my course! Written 6th Oct 2015
  • Marzia Messina

    I would like to thanks Reception Academy to give me the opportunity to start a new career! I really want to say thank you to my trainer Ramin Semsar who taught me and my colleagues in a serious and funny way!! I would like to recommend this course to everyone. London is full of opportunities but you need to be prepared and Reception Academy knows how to do that in the best way!!

    Reception Academy September Graduate - London is full of opportunities but you need to be prepared and Reception Academy knows how to do that in the best way!! Written 1st Oct 2015
  • Claudia Airo' Farulla

    I would like to recommend Reception Academy to everyone who wants to take a first and very important step to the amazing world of hospitality. Reception Academy is the best choice you can make! Outstanding the way these teachers in just four weeks can train their students to become exceptional receptionist. If you're thinking about changing your career or improve it, Reception Academy team will definitely bring you there! Special thanks to Pierre Daniel and Andrew!.

    Reception Academy September Graduate - Reception Academy is the best choice you can make! Written 30th Sep 2015
  • Abel Cirdei

    Just wanted to say thank you to Ramin & to Reception Academy for all the support and great guidance! such a nice experience! Reception Academy has opened so many doors to me... thanks!!! I highly recommend Reception Academy to anyone who wants a change!! 5* !!! Thank you Ramin!!! Obviously. :))

    Reception Academy Weekend Graduate - Reception Academy has opened so many doors to me... thanks!!! Written 30th Sep 2015
  • Luca Elia Castagnetta

    The best. Two words to describe this fantastic course and wonderful experience. If you want to start your career in hospitality Reception Academy will be the right place to do it.

    Reception Academy September Graduate - The best, two words to describe this fantastic course and wonderful experience. Written 28th Sep 2015
  • Lorena Cordaro

    Thank you very much Reception Academy for the fabulous training and for give to us Ramin Semsar as a trainer! I have learnt a lot and now I am ready to enjoy the hospitality industry! Cheers!

    Reception Academy September Graduate - I have learnt a lot and now I am ready to enjoy the hospitality industry! Written 28th Sep 2015
  • Teodora Gomoescu

    The best decision I ever made with this class!it's fantastic ,I had the best trainer in the world ,thank you Ramin for everything ,I came with all the pleasure and all the happiness in the world every morning thanks to Ramin!Everything was great,best colleagues ,best trainer,best course!it covers everything to become a Receptionist,check in,check out,handling complaints,behaviour,attitude,positivism.I recommend this class to everyone who wants to work in a hotel!it's fantastic!i just finished today and tomorrow graduation day!I will let you know with all the changes about my job!thank you once again Reception Academy!

    Reception Academy September Graduate - The best decision I ever made! Written 28th Sep 2015
  • Bianca Benegiamo

    I would like to say thank you to all Reception Academy for this beautiful experience. A special thanks to Daniel for his patience, for his interesting lessons and for his ability to catch our attention despite being 7:30 in the morning, every morning. If I went back again definitely I would choose this course, not only for technical skills that I have learned, but also for the beautiful people I have met. I finished the course on 21st August and I will start to work on 17th September. Without you I couldn't do that. Thank you, thank you and again thank you. Good luck to everybody!!

    Reception Academy August Graduate - I finished the course on 21st August and I will start to work on 17th September. Without you I couldn't do that. Written 16th Sep 2015
  • Concetta Maria Bologna

    The course is fantastic and give good possibility to find a job quickly, in fact I found a job in less than a week! Thanks for everything!

    Reception Academy August Graduate - The course is fantastic and give good possibility to find a job quickly Written 14th Sep 2015
  • Andrea Melinda Berta

    Reception Academy's training course definitely helped me 2 years ago and I am still grateful for that. Highly recommend their courses!

    Reception Academy October 2013 Graduate - Reception Academy's training course definitely helped me 2 years ago Written 14th Sep 2015
  • Ausra Ziurinskaite

    I done receptionist course. Got a job in one of biggest Millennium & Copthorne hotels. Worked a year there. Now I will be working front of house receptionist on Carnival Cruise line ship . In Caribbean ! I have a lot to thank Reception Academy, for giving us new opportunities in life. I am able to go towards my dreams now in hospitality industry. If you have a thoughts about doing this course, don't think to much, just go for it. It is a great course with a lot of life changing opportunities.

    Reception Academy July 2014 - It is a great course with a lot of life changing opportunities Written 9th Sep 2015
  • Courtney Bramble

    I want to say thank you to the whole reception academy team , I also want to say a special thanks to Ramin Semsar he is a great trainer and I learned a lot from him , he is a very supportive and caring person. I was a pastry chef for 7 years so this was new to me but after I completed the course I was fully prepared with knowledge and ready to start a new career in the front of house . I truly recommend this course.

    Reception Academy August Graduate - I was a pastry chef for 7 years so this was new to me but after I completed the course I was fully prepared with knowledge Written 9th Sep 2015
  • Daniela Mattiussi

    I would like to share my experience with Reception Academy. I am passionate about tourism and hospitality, and Reception Academy gave me the specific knowledge to get more confidence with myself in this kind of job and got full trust with the system. After finishing this course, I found a job in two weeks. A big thank you to Nathalie, who was my teacher in this course. She followed each step of this course with enthusiasm and energy. She was always keen to help us for any questions. Reception Academy is not only knowledge, is passion and professionalism and I highly recommend it.

    I recommend this course Written 8th Sep 2015
  • Vivien Bardi

    Thank you very much for everyone in Reception Academy . The course was absolutely fantastic, we got really good experience during the course. Everyone in team was very professional. I really enjoyed the course and I have never mind to fulfill that.

    I really enjoyed the course and I have never mind to fulfill that. Written 7th Sep 2015
  • Elisa Scoponi

    My experience with Reception Academy was fantastic! Thank you for everything. After 1 week from the end of the course i got a job. :) I have learnt a lot about professional behaviour and opera system. They also provide many advices for the interviews that really help me during the trial in the hotel. From all team you can get all the support that you need.I really recommend it to anyone who wants to start a career in this field or just want to became more professional. I would like to thank Ramin Semsar for his patience and for shared with us his passion for this job: " if you can't be good.. be Fantastic! " :) Many thanks to everyone was a great experience.

    Reception Academy August Graduate - After 1 week from the end of the course i got a job. :) Written 2nd Sep 2015