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How well do you know your hospitality terminology?

Learn The Lingo

WIN A MICHELIN-STARRED LUNCH Just enter this fun quiz Do you know your upsell from your upgrade , your ROI from your ROH Why not take this jargon buster quiz and share your results Taking this quiz will automatically enter you into a random prize draw, so not only will...

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5 phrases hotel guests will remember

5 phrases hotel guests will remember

Think the only aspects guests will remember from their holiday is the city views and delicious food Guess again. How they are treated by hotel staff will also leave a lasting impression on them. Not only can customer service impact their holiday, it can also affect their recommendations of hotels...

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Where will the hotel industry be in 10 years’ time?

Where will the hotel industry be in 10 years’ time?

Our recent blog post investigated just how much the hotel industry has evolved over time, but the industry is set to see some exciting and significant transformations in the not-so-distant future, with technology being the driving force behind a lot of the change. So, where exactly is the thriving hotel...

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The importance of TripAdvisor for hotels

The importance of TripAdvisor for hotels

The internet has not only revolutionised the way guests travel, it has also transformed how they decide where to stay. From perusing social media posts to reading consumer review sites, guests are taking the time to research hotels. And one destination they are sure to go to is TripAdvisor. The...

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The most amazing hotel infinity pools in the world

The most amazing hotel infinity pools in the world

What do you think hotel guests look for when booking a holiday City centre location Beach views Or how about an infinity pool An infinity pool might be synonymous with luxury, but then who says we can t enjoy a little bit of indulgence from time to time Whether in...

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